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Reviewed August 24, 2014

DO NOT ORDER A WEDDING CAKE FROM KERWIN’S CAKES, LLC. If you do, all your wedding dreams will be shattered! In August 2013 we met with Kerwin Hughes and ordered a cake for my daughter’s wedding (August 8, 2014.) We had a cake tasting and...the different flavor cakes/fillings were delicious. Kerwin was very pleasant and professional. We gave him a deposit for the wedding cake. The remaining balance was due two weeks prior to the wedding. I tried numerous times to contact him via the phone and email to verify the balanced owed with no success. Finally about one week prior to the wedding he called me back and we went over the cake details again and the date and location of the wedding. I sent him the remaining balance due. The day of the wedding, just after the ceremony, I was approached by the banquet manager and she stated that the cake has not arrived and she has been trying to make contact with Kerwin Hughes with no success. The bottom line, no one was able to make contact with Kerwin and my daughter never had a wedding cake as a result. This was both devastating and embarrassing. The following morning I received an email (not a phone call) from Kerwin stating that he forgot my daughter’s wedding cake due to the order ending up in Saturdays orders when her wedding was on Friday. He did offer his apologizes and stated that my money would be returned to me ASAP . Kerwin did return my money to me fourteen days later after having to keep bothering him for the money.More

Date of visit: August 2014
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