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203 Lake St, Penn Yan, NY 14527-1833
+1 518-792-8469
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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
1 review
2 of 5 bubbles Reviewed 5 June 2016 via mobile

I love Dunkin but the service at this particular one is poor. I've been plenty of times and hardly ever get a "thank you" or "have a nice day". Even when I say thanks to them. It's usually the same employees that are rude.

Helpful?
Thank Alison S
Penn Yan, New York
Level Contributor
24 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 12 December 2015

The seating inside is comfortable and nice and the product is consistently good. They even have free wifi and tablets to use if you dont have one. My only criticism is that the service can get a little slow and the staff should act a little more hospitable. A smile goes a long way.

Helpful?
Thank Grace M
San Antonio, Texas
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 9 September 2015

One of the main gathering places in the morning. Good coffee and breakfast fare/donuts. Small parking area which is crowded during morning hours. Centrally located in Penn Yann.

Helpful?
Thank BigTex1947
Rochester, New York
Level Contributor
21 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 24 August 2015 via mobile

Young people who work the window are nice. Draw your own conclusions about the elders. Downright nasty. No social skills or customer service.

Helpful?
Thank JazzBassJohn
Level Contributor
38 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 3 August 2015

Came in the evening for a hot chocolate, coffee and donuts. The counter person suddenly stopped working on our order to handle drive thru orders. We couldn't tell if he was talking to us or drive thru on his headset. We ended up waiting 10 minutes to get our order.

Helpful?
Thank Mark V
Prattsburgh, New York
Level Contributor
126 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 16 July 2015

It was quiet when I went there which was good. My friend and I were so relaxed there, we sat longer than expected, and we enjoyed it.

Helpful?
Thank Nancy B
Pittsburgh, PA
Level Contributor
73 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 19 June 2015

Stopped here because it was across the street from the hotel we were staying at. I walked up to the counter and said good morning and thought I was speaking a foreign language. The girl gave me a blank stare. I'm sure if your young working a minimum wage job you actually don't want to be there but at least... More 

Helpful?
Thank Memis25
Depew, New York, United States
Level Contributor
24 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 26 April 2015

Very New clean and modern Dunkin Donuts. Friendly staff and a very big merchandise area with what appeared to be tablets mounted to walls and a big seating area with internet.

Helpful?
Thank Anthony S
branchport
2 reviews
1 of 5 bubbles Reviewed 5 August 2014

We vacation at keuka lake every year and like to go out for breakfast. For the second year in a row, they screwed up my breakfast order by giving me the wrong sandwich. And the sandwich they gave me was not good at all. And it wasn't worth driving back to complain and exchange it. In my opinion, this location... More 

Helpful?
Thank bataviaguy
Wayland, New York, United States
Level Contributor
6 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 17 July 2014

Fast service, great sandwiches. Tasty fresh donuts. Tables could have been a little cleaner. Will come back if in the area.

Helpful?
Thank Diane C

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    1 of 5 bubbles
  • Value
    2 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Fast food, Cafe
Meals
Breakfast
Restaurant features
Seating, Wheelchair Accessible
Location and Contact Information
  • Address: 203 Lake St, Penn Yan, NY 14527-1833
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Penn Yan
  • Phone Number: +1 518-792-8469

Questions & Answers

Questions? Get answers from Dunkin' Donuts staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?