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Black & Blue Steak & Crab

3349 Monroe Ave, Ste 39, Rochester, NY 14618-5513
+1 585-421-8111
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Overview
  • Excellent52%
  • Very good25%
  • Average14%
  • Poor7%
  • Terrible2%
Travellers talk about
“steak” (155 reviews)
“crab” (22 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Seafood, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
3349 Monroe Ave, Ste 39, Rochester, NY 14618-5513
All Details
Write a ReviewReviews (411)
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1 - 10 of 409 reviews

Reviewed 1 week ago via mobile

After having a poor experience with a very large family party last March, we were invited to come back and give Black and Blue another try. My Mom and I returned last week and had a wonderful lunch with cocktails. The service was outstanding and...More

Thank Fischcat372
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 5 days ago

Thank you for taking the time to leave a review and share with us your experience. We are grateful for your willingness to give us a second shot and look forward to sharing your notes with the entire b&b team. Thank you again. See you...More

Reviewed 4 weeks ago

We went here with friends for a special birthday celebration. The service was attentive. The drinks were good, and the seating comfortable. Now the reason supposedly for coming; the steak (or seafood). We had both types of main courses and those of us that had...More

Thank uscg1967
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 4 weeks ago

Thank you very much for your review. I'd like to apologize on behalf of the entire team for any issues you experienced during your last visit. This is certainly not our standard and not what you should expect from us. If you're open to it,...More

Reviewed 16 January 2018 via mobile

I dined at Black and Blue for my birthday dinner. The staff were very professional and friendly. We utilized the complimentary valet parking which was a very nice bonus. Our table started with the calamari and that was delicious. My friend and I ordered the...More

Thank Melanie S
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 19 January 2018

Melanie, thank you for taking the time to leave a review and share with us your experience. We are honored to celebrate such a special evening with you and your friends. Happy Birthday! Sincerely, Kiley M Guest Relations Manager Two For Seven, LLC guestrelations@blackandbluesteakandcrab.com

Reviewed 14 January 2018 via mobile

Everything was great. Started off with a nice drink at the bar. Meal was great. Filet cooked to perfection. Servers attentive Just wish everything wasn’t an add on. Gets expensive

Thank xxxxxx13903
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 15 January 2018

Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed the food and service during your visit. See you soon! Sincerely, Kiley M Guest Relations Manager Two For Seven, LLC guestrelations@blackandbluesteakandcrab.com

Reviewed 6 January 2018

The food was great! I had the bistro filet and my friend had the beef short ribs, in which both were great. The only thing that happened was a couple were seated next to us and my friend overheard her say that I wasn’t a...More

Thank 172annemarie
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 8 January 2018

Thank you very much for your review. I am very sorry that you were treated poorly during your last visit. I can’t thank you enough for sharing with us your feedback. If I were in your shoes, I would have felt the same way about...More

Reviewed 30 December 2017

I have visited B&B twice in the past few weeks. Between both visits we had filet mignon, NY strip, porterhouse (this one was the least favorite cut, as it was a bit tough, given the price), shrimp cocktail (amazing, definitely worth ordering, 7 large pieces...More

Thank chopin1981
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 4 January 2018

Thank you for taking the time to leave a review. While we are pleased to hear you enjoyed your overall experience, we are concerned about the mac and cheese. Your feedback is extremely important to us and I want to assure you that we will...More

Reviewed 29 December 2017 via mobile

Black and Blue has great food. The service is wonderful and don’t forget to have a drink. Upscale atmosphere with a nice decor. It is always a good choice for a nice evening.

Thank Mara B
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 4 January 2018

Mara, thank you for leaving a review about your experience at b&b. We are so pleased to hear you enjoyed the food and atmosphere. See you soon! Sincerely, Kiley M Guest Relations Manager Two For Seven, LLC guestrelations@blackandbluesteakandcrab.com

Reviewed 29 December 2017 via mobile

Our family of 6 was treated to wonderful service and delicious food for our holiday dinner. Free valet parking was much appreciated on a frigid evening. Bill, our server, was great. The waters were kept full. The fillets were cooked perfectly and the groupers were...More

Thank swmarsha
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 4 January 2018

Thank you very much for taking the time to leave a review. We are so pleased to hear about your positive experience and look forward to sharing it with the entire b&b team. See you soon! Sincerely, Kiley M Guest Relations Manager Two For Seven,...More

Reviewed 26 December 2017

A friend took me to Black and Blue to celebrate a special birthday. I had never been and was excited to give this much-discussed restaurant a try. First I will say that Black and Blue is a bit stuffy, which is not my favorite style....More

Thank drheath2015
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 29 December 2017

Thank you very much for your review. I am terribly sorry for the issues you experienced during your last visit. I also want to apologize for making those mistakes on your special evening. We are honored that you would celebrate a birthday with us and...More

Reviewed 13 December 2017

I expected the steak to be much better than it was. I ordered a filet but it was kind of tough. I ordered Sweet potatoes and they tasted like baby cereal. The macaroni and cheese was very good. My daughter ordered something with mushrooms but...More

Thank cherenerob
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 15 December 2017

Thank you very much for your review. I'd like to apologize on behalf of the entire team for the issues you experienced during your last visit. This is certainly not our standard and not what you should expect from us. If you're open to it,...More

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Ask a question
Questions & Answers
Kari A
27 July 2017|
AnswerShow all 6 answers
Response from Jipeval | Reviewed this property |
Business or cocktail
0
Votes
Katie T
7 January 2017|
AnswerShow all 5 answers
Response from Kiley M | Property representative |
Yes, we can absolutely prepare items that do not have shellfish and take extra precautions to ensure there is no cross-contamination. However, we do cook and serve a lot of shellfish in the restaurant. Please let us know if... More
0
Votes
Madelyn B
22 October 2016|
AnswerShow all 3 answers
Response from Michael F | Reviewed this property |
Biz Casual
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$100
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Business meetings, Romantic, Groups, Bar Scene, Special Occasion Dining
Open Hours
Sunday
4:00 p.m. - 9:00 p.m.
Monday
11:30 a.m. - 2:30 p.m.
4:30 p.m. - 10:00 p.m.
Tuesday
11:30 a.m. - 2:30 p.m.
4:30 p.m. - 10:00 p.m.
Wednesday
11:30 a.m. - 2:30 p.m.
4:30 p.m. - 10:00 p.m.
Thursday
11:30 a.m. - 2:30 p.m.
4:30 p.m. - 10:00 p.m.
Friday
11:30 a.m. - 2:30 p.m.
4:00 p.m. - 11:00 p.m.
Saturday
4:00 p.m. - 11:00 p.m.
Location and Contact Information
  • Address: 3349 Monroe Ave, Ste 39, Rochester, NY 14618-5513
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: +1 585-421-8111
  • E-mail
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