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Black & Blue Steak & Crab

3349 Monroe Ave, Ste 39, Rochester, NY 14618-5513
+1 585-421-8111
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Overview
  • Excellent52%
  • Very good25%
  • Average14%
  • Poor7%
  • Terrible2%
Travellers talk about
“steak” (154 reviews)
“crab” (22 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Seafood, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
3349 Monroe Ave, Ste 39, Rochester, NY 14618-5513
All Details
Write a ReviewReviews (408)
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21 - 30 of 406 reviews

Reviewed 6 September 2017

Had a really nice meal here with friends. We had to book in advance as it is a busy place. The service was great, very attentive. The menu was excellent, I had the fillet steak and mash potatoes! and a red Malbec from Argentina. Well...More

Thank chelskiBucks
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 7 September 2017

Thank you for taking the time to leave a review. We are so pleased to hear about your positive experience and look forward to sharing it with the entire b&b team. Thank you again! Sincerely, Kiley M Guest Relations Manager Two For Seven, LLC guestrelations@blackandbluesteakandcrab.com

Reviewed 2 September 2017

Found this restaurant in trip advisor and went in with high expectation. We were there at around 8pm in a Wednesday without any booking. We waited for 10 mins before we get the table which was OK. I went to the bar and order something...More

Thank Emily W
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 5 September 2017

Emily, my name is Kiley and I am the Guest Relations Manager for our restaurant group. I want to sincerely apologize for the experience you had at our restaurant. Improperly cooked steak is certainly not the standard you should expect from us. Would you mind...More

Reviewed 31 August 2017

I call this review "clearly uneven" because there are so very many positive reviews, but I have had nothing but bad experiences dining there. While the service and ambiance were great, both times I visited was with a party of six people. We all ordered...More

Thank ChangingWoman
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 1 September 2017

Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this review Thank you very much for your review. I'd like to apologize on behalf of the entire team for the issues you experienced during your last visit. This is certainly...More

Reviewed 25 August 2017 via mobile

Looking for excellent steak decided to go local even with many poor reviews, big mistake. Ordered a ribeye and server recommended none in variety, they delivered the most miserable looking chunk of at least 50% bone. Flavorless and impossible to remove from bone, my wife's...More

Thank Paul C
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 28 August 2017

Paul, thank you very much for your review. We are so sorry to hear about your poor experience in our restaurant. This is certainly not what you should expect from us. I am embarrassed to hear of this experience and I want to assure you...More

Reviewed 17 August 2017

We went to Black & Blue on a weeknight, with reservations. I hadn't been in a while and had read up on the reviews before I went. There was a mix of good and bad; therefore after going I really felt the need to give...More

Thank echodoll
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 18 August 2017

Thank you for taking the time to leave a review and share with us your experience. I want to sincerely apologize for the issues mentioned. It looks like we dropped the ball on a couple points of service and execution. I want to assure you...More

Reviewed 13 August 2017

Put this on your list of places not to miss in Pittaford. It is a very nice find in a lovely town. The restaurant is very tastefully decorated, not overly loud and is perfect for family get togethers as well as special occasions . We...More

Thank shaynashayna
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 14 August 2017

Thank you very much for taking the time to leave a review and share with us your experience. We truly appreciate it! Sincerely, Kiley M Guest Relations Manager Two For Seven, LLC guestrelations@blackandbluesteakandcrab.com

Reviewed 12 August 2017

I had the scallops and my sister had a steak. Both were perfectly done. The waiter was very talkative--I really wanted to visit with my sister--and the serving was done by his assistant. There were some other people who showed up as well. I guess...More

Thank Quincho Q
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 18 August 2017

Quincho, thank you for taking the time to leave a review and share with us your experience. While we are pleased to hear you enjoyed the food, we are concerned about the service issues mentioned. I want to sincerely apologize that this took away from...More

Reviewed 12 August 2017 via mobile

We chose Black & Blue to celebrate our 50th wedding anniversary and we were not disappointed. The staff is attentive, friendly and professional, the food is beyond superb, and they gave us a complimentary glass of champagne in honor of our event. The atmosphere is...More

Thank Dee L L
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 18 August 2017

Dee, thank you very much. It is an honor to celebrate such a special occasion with you and we look forward to sharing your review with the entire b&b team. Happy Anniversary! Sincerely, Kiley M Guest Relations Manager Two For Seven, LLC guestrelations@blackandbluesteakandcrab.com

Reviewed 11 August 2017

A friend and I stopped in for lunch and found out it's not only a wonderful place for dinner it's a perfect quaint lunch spot! It's more casual than dinner time however the food it just as amazing. It is now my go to for...More

Thank Heather C
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 18 August 2017

Heather, thank you for taking the time to leave review and share with us your experience. We are honored to serve you. See you soon! Sincerely, Kiley M Guest Relations Manager Two For Seven, LLC guestrelations@blackandbluesteakandcrab.com

Reviewed 30 July 2017

We really enjoyed our Dinner at the Black and Blue Steak and Crab Restaurant. The steaks were truly delicious (cooked at 1700 degrees - prepared medium in our case). I had the Filet Mignon with Grilled Asparagus and my wife had a New York Strip...More

Thank mikemX8051BN
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 2 August 2017

Mike, thank you very much for taking the time to leave a review. We are so pleased to hear about your positive experience and look forward to sharing it with the entire b&b team. Thank you again! Sincerely, Kiley M Guest Relations Manager Two For...More

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Ask a question
Questions & Answers
Kari A
27 July 2017|
AnswerShow all 6 answers
Response from Jipeval | Reviewed this property |
Business or cocktail
0
Votes
Katie T
7 January 2017|
AnswerShow all 5 answers
Response from Kiley M | Property representative |
Yes, we can absolutely prepare items that do not have shellfish and take extra precautions to ensure there is no cross-contamination. However, we do cook and serve a lot of shellfish in the restaurant. Please let us know if... More
0
Votes
Madelyn B
22 October 2016|
AnswerShow all 3 answers
Response from Michael F | Reviewed this property |
Biz Casual
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$100
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Romantic, Groups, Bar Scene, Business meetings, Special Occasion Dining
Open Hours
Sunday
4:00 PM - 9:00 PM
Monday
11:30 AM - 2:30 PM
4:30 PM - 10:00 PM
Tuesday
11:30 AM - 2:30 PM
4:30 PM - 10:00 PM
Wednesday
11:30 AM - 2:30 PM
4:30 PM - 10:00 PM
Thursday
11:30 AM - 2:30 PM
4:30 PM - 10:00 PM
Friday
11:30 AM - 2:30 PM
4:00 PM - 11:00 PM
Saturday
4:00 PM - 11:00 PM
Location and Contact Information
  • Address: 3349 Monroe Ave, Ste 39, Rochester, NY 14618-5513
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: +1 585-421-8111
  • E-mail
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