We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


4322 E Genesee St, Syracuse, NY 13214-2122
+1 315-446-6047
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent54%
  • Very good20%
  • Average20%
  • Poor0%
  • Terrible6%
14 Feb 2017
14 Oct 2017
“soft serve at its best”
Restaurant Hours
4322 E Genesee St, Syracuse, NY 13214-2122
All Details
Write a Review
Reviews (15)
Traveller rating
Traveller type
Time of year

1 - 10 of 15 reviews

Reviewed 14 October 2017

If you crave soft serve ice cream, Carvel remains the gold standard. At times they will have special flavors in soft serve, but you can not go wrong with the classic vanilla and chocolate which made Carvel famous. They also carry hard ice cream in...More

Thank steakman19
Reviewed 24 June 2017 via mobile

We went to treat the grandkids and was not disappointed. It s BOGO Free Sundae and they were nummy! Only drawback is there is no place to sit down other than picnic tables outside with no shade.

Reviewed 7 March 2017 via mobile

I personally know the owner as we do mobile events together. Never have we been disappointed with the product or service. The sundaes are delicious as are the cups and cones. Very consistently consistent. You won't go wrong here. Enjoy.

Thank ATMGUY63
A TripAdvisor Member
Reviewed 14 February 2017 via mobile

A favorite summer stop for my husband and I! The girls are friendly, and knowledgeable, even offering our dog a treat! We have never been disappointed, whether it's a cone, a sundae or chocolate chip ice cream sandwiches to go, we have never been disappointed.

1  Thank A TripAdvisor Member
Reviewed 25 February 2016

What more can you honestly say...Carvel is a quick and easy place to get an ice cream...plus it's delicious!!!

1  Thank Chuck1124
Reviewed 9 September 2015 via mobile

I like Carvel Ice cream. I always get the same. My husband on the other hand likes their special featured ice cream. Nutella was first then Reese peanut butter cup ice cream. We have gone the last 2 times and the machines have not worked...More

Thank bluestrawberry22
Reviewed 7 May 2015

Stopped in to get an ice cream cake for my friends birthday . The staff was very helpful and helped me pick out a perfect cake and only took them a minute to personalize . Thanks for the great friendly service.

Thank Billyhootch
Reviewed 25 October 2014

We had taken my elderly Uncle for a medical appointment and did not have an opportunity to feed him prior to leaving. After his 12:30 pm appointment he stated he had to have something to eat. I remembered a small group of stores on the...More

Thank Bonnie Ann H
Reviewed 13 May 2014

This is a family owned business in Dewitt and it is hopping all the time. The girls are so friendly and the ice cream is delicious, especially the salty carmel. Gotta Try It!

Thank Diane L
Reviewed 17 July 2013

Horrible service. Expensive icecream even with a coupon. Icecream wasn't thick enough too much air in it. Women looked annoyed and lazy was texting on the job and reluctant to orders of the family. Very slow, no smile from worker. Bad time for whole family.

Thank Nick W
Nearby Restaurants
Dark Horse Tavern
90 reviews
.02 km away
Mario & Salvo's Pizzeria
43 reviews
.01 km away
Golden City Chinese Restaurant
9 reviews
.14 km away
Wegmans Market Cafe
35 reviews
1.36 km away
Nearby Attractions
Hercules Candy Company.
6 reviews
3.57 km away
Clark Reservation State Park
21 reviews
5.13 km away
Links at Erie Village
9 reviews
4.49 km away
The Stickley Museum
25 reviews
5.09 km away
Questions & Answers
Get quick answers from Carvel staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Restaurant features
Reservations, Seating
Location and Contact Information
  • Address: 4322 E Genesee St, Syracuse, NY 13214-2122
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: +1 315-446-6047
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing