Great service and good food for all. Everyone ordered something different and it all was delicious. Food came out quick for us to head back to N.Y.C.
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We like to eat at Applebees after shopping in Utica. The service is excellent, and the menu is great! We like the sriracha shrimp, thai chicken salad, burgers. Nice to be able to check out on the touch screen at the table without waiting for a check.
We have visited our grandson I. Utica while he is attending MVCC and he wanted to go to Applebee's! He loves their French Onion soup and they made home happy! We've been back two more times and he always orders the soup!
I usually give chain restaurants the benefit of a doubt when it comes to eating an entree. Having said that, this is the third, yes THIRD time that I'd eaten an Entree Meal at the Utica Applebee's and without a doubt it lives up to their standard of not very good. Why? Well, the first entree a few months ago... More
We picked up our kids in a summer camp and had 8 hours to drive. We thought Applebee's would be a good, fast solutions (without being "junk food")…. wrong! It took over an hour to get our food; my hamburger was not only not well cooked but came with the wrong toppings (how can one mess up a hamburger….), our... More
My son and I got sick from the shrimp appetizer when we were there for dinner a few months ago. Also, our service was poor. I have followed up with management about getting sick and no response. Will never go back.
We had to wait until the host bussed a table for us. Every single table that was not occupied was dirty, and piled with waste and soiled dishes. Severely understaffed. We waited 20 minutes for the only server on our side to take our order. Another 25 minutes for our over cooked food to arrive. Manager drifted past our table... More
One hour and forty-five minutes for dinner. The food was tasty enough, but portions were a bit small for the price. The service was terribly slow. There's an electronic ordering device on the table, but it doesn't seem to save any time. The desserts were good-sized portions, which was good, because the entrees will leave you hungry.
Went for a night out midweek to this Applebee's only to have a disappointing meal. The place was only half full, so the kitchen and staff weren't overwhelmed. My elderly dad ordered the French onion soup and was served a bowl 1/3 full because the soup had evaporated sitting in the kitchen. They did replace it with a fresh bowl... More
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