We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
2430 State Route 414, Waterloo, NY 13165-8443
+1 315-539-0807
More Info
Add Photo Write a Review

10 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 10: English reviews
Waterloo, New York
Level Contributor
140 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed 23 October 2015

haven't been there for about a year...on my way to walmart i thought ..starving...i'll stop...the girl that waited on me kristina was awesome...cute, nice, helpful...very pregnant!!! i ordered taco bell...a young man handed me a tray - that was all sticky and dirty...yuck . ok i took the tray took everything off the tray and started eating my chalupa...yuck.. tasted... More 

Helpful?
Thank claudia f
Level Contributor
64 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 September 2015

It seems as if this particular restaurant has been updated! The staff is very attentive. The food is better than it was!

Helpful?
Thank Lisa R
Schenectady, New York
Level Contributor
148 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
2 of 5 bubbles Reviewed 12 August 2015

Didn't realize this place had such poor ratings when we decided to eat there. Honestly, food was alright. Some tables were cleaned, some were not. This location is actually a Taco Bell/KFC in one. I had the chicken, my husband had tacos. My chicken was good at the time, but I felt a little iffy later on, I think from... More 

Helpful?
Thank jennjenn85
Castlemore, Ontario, Canada
Level Contributor
46 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 20 July 2015

Got KFC from the drive-thru but this location didn't have any potato salad and the wait is really really long for a fast food place.

Helpful?
Thank Afreed M
Hartland, Michigan
Level Contributor
52 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 16 July 2015

Kids working at night were playing more than working Ordered $10 special, 8pc dark w/mashed potatoes and biscuits, original recipe Received (after 15 minute wait in drive through) 8pc dark extra-crispy w/nothing After being on road for 7 hours was too tired to go back for rest of order, then discovered extra-crispy which companion couldn't eat! I was VERY unhappy.

Helpful?
Thank Marikay C
Seneca Falls, New York, United States
Level Contributor
6 reviews
6 restaurant reviews
2 of 5 bubbles Reviewed 31 October 2014

This has to be the absolute worst location I have ever gone to. Short staffed most of the time which is probably the main reason my orders are usually wrong. Long waits ... out of chicken a couple times, lol. I didnt even frequent KFC that often anyway and I somehow ran into 2 instances of being out of chicken,... More 

Helpful?
Thank Bama500
Seneca Falls, New York
Level Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 19 August 2014

This is a very dirty KFC. I have not been here to eat in a long time. I think its an awful place not to mention the service is very slow too!

Helpful?
Thank tmtyler44
Finger Lakes, New York
Level Contributor
154 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
1 of 5 bubbles Reviewed 6 July 2014

The food is terrible. Chicken is so greasy, and the staff is over run by teens who could care less to be there. Every table was dirty. Won't be back.

Helpful?
Thank Angelize1999
Waterloo, New York
Level Contributor
56 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 6 April 2013

I don't know what is wrong with management but it appears that a bunch of kids without supervision are getting paid to do as little as possible. Every time I go there, something on my order is wrong and it takes FOREVER to get my order while kids stand around looking helpless and lost. Don't waste your time or money.

Helpful?
Thank slippednfell
Clifton Park, New York
Level Contributor
374 reviews
194 restaurant reviews
common_n_restaurant_reviews_1bd8 226 helpful votes
1 of 5 bubbles Reviewed 26 March 2013

Stopped here in February after getting off the Thruway for gas. How can KFC be bad? It was.. Came back in March when with the wife, and my previous visit was not a fluke. One young man behind the counter. Bless him. He was unflappable. Patient, organized, and friendly. But one register with 7 customers? Come on..... He stated they... More 

Helpful?
Thank John I

Travellers who viewed KFC also viewed

Waterloo, Finger Lakes
Seneca Falls, Finger Lakes
 
Waterloo, Finger Lakes
Seneca Falls, Finger Lakes
 

Been to KFC? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    1.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    2 of 5 bubbles
Cuisine
American
Location and Contact Information
  • Address: 2430 State Route 414, Waterloo, NY 13165-8443
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Waterloo
  • Phone Number: +1 315-539-0807

Questions & Answers

Questions? Get answers from KFC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?