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Abigails Restaurant

1978 US Route 20, Waterloo, NY 13165
+1 315-539-9300
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  • Excellent27%
  • Very good31%
  • Average20%
  • Poor15%
  • Terrible7%
Travellers talk about
“wings” (21 reviews)
“salad bar” (38 reviews)
Closes in 26 min
17:00 - 21:00All hours
American, Italian, Seafood, Gluten Free Options
$$ - $$$
1978 US Route 20, Waterloo, NY 13165
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Reviews (151)
Traveller rating
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Time of year

1 - 10 of 151 reviews

Reviewed 3 weeks ago

Abigail's was recommended to us and the food was generally good. However, my wife's salad had way too much iceberg lettuce hearts and "white" chunks to be enjoyable. Her haddock, on the other hand, was excellent. The homemade soup we both had with the meal...More

Thank Vermonter33
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 3 weeks ago

Vermonter33, Thank you for taking the time to rate us and leave us a review. I appreciate your feedback and will use it to help improve the overall guest experience. While I am pleased to have received 4 stars, my staff and I always strive...More

Reviewed 4 weeks ago via mobile

I used to live here and we went to Abigails for a treat when I was younger. We move back to this area after 17 years and we went and I was not impressed at all! In my opinion it's very expensive and the food...More

1  Thank Mary O
Elizabeth C, Owner at Abigails Restaurant, responded to this reviewResponded 4 weeks ago

We’re disappointed to hear that you weren’t impressed by your recent experience with us. Your satisfaction is our top priority, and we always want to hear in house if you are unhappy with any aspect of your experience. We are more than willing to do...More

Reviewed 20 May 2017

The map from Google shows Abigail's north of US 20 on NY 414. This is mistaken. Abigail's is adjacent to the Microtel on US 20. Additionally, either both are in Waterloo or both are in Seneca Falls but it is hard for the more easterly...More

Thank Recumbent_Tourist
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 5 weeks ago

Recumbent_Tourist, THANK YOU, THANK YOU, THANK YOU for your wonderful review and praise! I am so pleased to hear that you enjoyed your lamb chops and that they were perfectly prepared and that you saved enough room to enjoy a piece of our Caramel Apple...More

Reviewed 13 May 2017

Great lunch buffet. good selection and well prepared.Price is right. Nice ambiance. Salads.make your own, plus prepared salads. Hot items, at lest three selections.

Thank HMM161
Reviewed 7 May 2017 via mobile

We returned to Abigails because we were in the area. Although i wasn't impressed by the first visit i was willing to give it s second chance. We arrived close to 8 and the dining room had few guests. We were promptly seated and the...More

Thank Milardo
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 8 May 2017

Milardo, Thank you for your feedback and for taking the time to write a review. I am very glad that you were willing to give us a second chance to make a "first impression"! We look forward to serving you again in the future. Should...More

Reviewed 17 April 2017

I had the ziti with sausage. Sauce tasted like it was Hunt's out of the can. Very unimpressive. Nice wait staff. Good drinks. The salad bar was wonderful.More

Thank DollyNcUsa
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 19 April 2017

DollyNcUsa, Thank you for sharing your feedback with us. I am surprised to hear that you thought our sauce tasted like it was out of a can because we make our sauce fresh daily. I am certainly glad that you enjoyed the salad bar and...More

Reviewed 13 April 2017

Abigail's is a long-time staple in this beautiful town of Seneca Falls. It's well known for his lunch buffet and delicious vast menu choices. The atmosphere is very casual, warm and cozy, with a staff that is always pleasant, with top-notch service.

Thank Yaketty56
Reviewed 11 April 2017

I have eaten at Abigails several times through the last few years and I have never been disappointed with anything served.More

Thank lauralee882017
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 14 April 2017

Lauralee882017, Thank you for taking the time to rate us and leave us a review. We are SO pleased to hear that you always enjoy your dining experience at Abigails. We would love to hear more about your experiences - what is your favorite thing...More

Reviewed 4 April 2017

This is a nice, homey restaurant with excellent grilled dishes and friendly efficient staff. A sure bet for a family dinner or celebration.More

Thank Marye7555
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 6 April 2017

Marye7555, We are so glad to hear that you enjoyed your Lamb Chops! We love getting positive feedback from our guests :) We certainly hope you think of us next time you are looking for a place to have a family dinner or celebration, as...More

Reviewed 19 March 2017

Wait staff was friendly and attentive. How ever the food did not live up to the reviews. One of my guests loves liver and onions and decided to order as it is not often on menus. What a disaster, tough and over cooked to the...More

Thank EastonLinda
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 20 March 2017

Linda, I am so sorry to hear about your recent experience at Abigails Restaurant. Liver is usually one of our best entrees, so I am saddened and surprised to hear that it did not live up to your friend's expectations. I do hope that you...More

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$12 - US$25
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Delivery, Reservations, Outdoor Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Child-friendly, Groups
Open Hours
16:00 - 20:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
17:00 - 21:00
Location and Contact Information
  • Address: 1978 US Route 20, Waterloo, NY 13165
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Waterloo
  • Phone Number: +1 315-539-9300
  • E-mail
Prepare to be delighted!
Check out our full lunch menu and lunch buffet available Monday-Friday from 11:30am until 2pm.
Enjoy a family dinner or cozy dinner for two with a full menu including everything from pastas to seafood and burgers to steaks. Open nightly. Full bar available. Children's menu available.
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