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Abigails Restaurant

1978 US Route 20, Waterloo, NY 13165
+1 315-539-9300
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Overview
  • Excellent26%
  • Very good32%
  • Average20%
  • Poor15%
  • Terrible7%
Travellers talk about
“wings” (20 reviews)
“chops” (3 reviews)
Closed Now
All hours
CUISINES
American, Bar, Seafood
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1978 US Route 20, Waterloo, NY 13165
All Details
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Reviews (164)
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11 - 20 of 161 reviews

Reviewed 17 July 2017

Had a nice dinner with the family at Abigails. My wife has the Ravioli which was excellent but too much to eat at one meal, daughter had chicken linguini which was perfect, and I had the ribs which were great. Service was quick, friendly and...More

Thank gmb2213
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 19 July 2017

gmb2213, Thank you for taking the time to give us 4 stars and leave a review! I am thrilled to hear that you enjoyed your dinners and that the service was attentive and friendly. Because we are always looking for ways to improve our guest...More

Reviewed 14 July 2017 via mobile

We were never asked if we wanted drinks, so we decided "Fine, water will do". I had the buffet lunch, it was horrendous! The meatballs were less than room temperature, the roasted chicken was only room temperature, the fried foods were dark and horrible. My...More

Thank Colleen J
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 15 July 2017

Colleen, Thank you for taking the time to leave us a rating and write a review. I am sorry to hear that you did not enjoy your experience. We always strive to provide 5-star service and food. I will definitely follow up and do my...More

Reviewed 9 July 2017

Had a 2-1 coupon and were coming back from trip to Sonnenberg Gardens, so stopped here. Wife had Chicken Parm; I had Eggplant Parm. Just OK. but we did have an appetizer of the place's supposedly famous chicken wings. All wings come with a sauce...More

Thank Don F
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 10 July 2017

Don F, Thank you for your input! We appreciate all of our customer's feedback, as we try to use it to create a more positive dining experience. What could we have done better in regards to the chicken parm and eggplant parm? Also, I want...More

Reviewed 1 June 2017

Abigail's was recommended to us and the food was generally good. However, my wife's salad had way too much iceberg lettuce hearts and "white" chunks to be enjoyable. Her haddock, on the other hand, was excellent. The homemade soup we both had with the meal...More

Thank Vermonter33
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 2 June 2017

Vermonter33, Thank you for taking the time to rate us and leave us a review. I appreciate your feedback and will use it to help improve the overall guest experience. While I am pleased to have received 4 stars, my staff and I always strive...More

Reviewed 22 May 2017 via mobile

I used to live here and we went to Abigails for a treat when I was younger. We move back to this area after 17 years and we went and I was not impressed at all! In my opinion it's very expensive and the food...More

1  Thank Mary O
Elizabeth C, Owner at Abigails Restaurant, responded to this reviewResponded 26 May 2017

We’re disappointed to hear that you weren’t impressed by your recent experience with us. Your satisfaction is our top priority, and we always want to hear in house if you are unhappy with any aspect of your experience. We are more than willing to do...More

Reviewed 20 May 2017

The map from Google shows Abigail's north of US 20 on NY 414. This is mistaken. Abigail's is adjacent to the Microtel on US 20. Additionally, either both are in Waterloo or both are in Seneca Falls but it is hard for the more easterly...More

Thank Recumbent_Tourist
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 21 May 2017

Recumbent_Tourist, THANK YOU, THANK YOU, THANK YOU for your wonderful review and praise! I am so pleased to hear that you enjoyed your lamb chops and that they were perfectly prepared and that you saved enough room to enjoy a piece of our Caramel Apple...More

Reviewed 13 May 2017

Great lunch buffet. good selection and well prepared.Price is right. Nice ambiance. Salads.make your own, plus prepared salads. Hot items, at lest three selections.More

Thank HMM161
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 15 July 2017

HMM161, WOW! I'm not sure how I missed this review! I want to thank you for the wonderful review and 5-star rating. We always strive to provide excellent guest service and 5-star quality food, so I am pleased to hear that we did just that...More

Reviewed 7 May 2017 via mobile

We returned to Abigails because we were in the area. Although i wasn't impressed by the first visit i was willing to give it s second chance. We arrived close to 8 and the dining room had few guests. We were promptly seated and the...More

Thank Milardo
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 8 May 2017

Milardo, Thank you for your feedback and for taking the time to write a review. I am very glad that you were willing to give us a second chance to make a "first impression"! We look forward to serving you again in the future. Should...More

Reviewed 17 April 2017

I had the ziti with sausage. Sauce tasted like it was Hunt's out of the can. Very unimpressive. Nice wait staff. Good drinks. The salad bar was wonderful.More

Thank DollyNcUsa
Elizabeth C, Manager at Abigails Restaurant, responded to this reviewResponded 19 April 2017

DollyNcUsa, Thank you for sharing your feedback with us. I am surprised to hear that you thought our sauce tasted like it was out of a can because we make our sauce fresh daily. I am certainly glad that you enjoyed the salad bar and...More

Reviewed 13 April 2017

Abigail's is a long-time staple in this beautiful town of Seneca Falls. It's well known for his lunch buffet and delicious vast menu choices. The atmosphere is very casual, warm and cozy, with a staff that is always pleasant, with top-notch service.

Thank Yaketty56
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Nearby Attractions
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3.39 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$12 - US$25
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Wheelchair Accessible, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Outdoor Seating, Parking Available, Television, Highchairs Available, Serves Alcohol, Free Wifi
Good for
Kids, Groups, Child-friendly
Open Hours
Sunday
16:00 - 20:00
Monday
11:00 - 14:00
17:00 - 21:00
Tuesday
11:00 - 14:00
17:00 - 21:00
Wednesday
11:00 - 14:00
17:00 - 21:00
Thursday
11:00 - 14:00
17:00 - 21:00
Friday
11:00 - 14:00
17:00 - 21:00
Saturday
17:00 - 21:00
Location and Contact Information
  • Address: 1978 US Route 20, Waterloo, NY 13165
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Waterloo
  • Phone Number: +1 315-539-9300
  • E-mail
Description
Prepare to be delighted!
Check out our full lunch menu and lunch buffet available Monday-Friday from 11:30am until 2pm.
Enjoy a family dinner or cozy dinner for two with a full menu including everything from pastas to seafood and burgers to steaks. Open nightly. Full bar available. Children's menu available.
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