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Jade Palace Restaurant

602 Ridge Rd, Webster, NY 14580-2317
+1 585-671-5400
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Overview
  • Excellent15%
  • Very good34%
  • Average17%
  • Poor17%
  • Terrible17%
19 Mar 2018
“Love the food but . .”
7 Dec 2017
“Local Chinese restaurant that was better when "dad" ran the place”
Open Now
11:30 a.m. - 10:00 p.m. Hours
CUISINES
Chinese, Asian
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
602 Ridge Rd, Webster, NY 14580-2317
All Details
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1 - 10 of 40 reviews

Reviewed 1 week ago

I always make sure to come in for dinner when I come home. The menu is wide and varied, and our favorite dishes include Hunan Beef and Garlic Shrimp. I've seen some bumps over time, as staff has changed, but it always rebounds to provide...More

Thank Dennis P
Reviewed March 28, 2018

My wife and I started going to Jade Palace about 15 years ago .It was our favorite chinese restaurant to eat at in all of the Rochester area until about 5 years ago. The service has spiraled downhill badly. I don't know any facts but...More

Thank Ron W
Reviewed March 19, 2018

Our family loves the food at Jade but it is time for the establishment to upgrade it's facilities. The building is terribly run down.

1  Thank Meredith L
Reviewed December 7, 2017

We use to go here alot. Service was always great, never had to wait for a table and the food was good. The owner retired and left the place to the son I think. Food not so great anymore. Average.

1  Thank marmar14580
Reviewed October 2, 2017

We had takeout from Jade Palace and it was the best Chinese food we've had in Rochester! Despite the exterior, which isn't well cared for, the food was delicious! Definitely recommend for takeout. Haven't eaten in the restaurant.

Thank Linda M
Reviewed September 30, 2017

Now in truth we were there on a Sunday Evening, and quite late, so our experience may not be typical. The family we were there with love this place. But on Sunday night it was pretty quite. The food was overall good. We ordered the...More

Thank SanfordFoodie
Reviewed May 5, 2017

Been here a couple of times with friends but this time I decided to do take out. I wish I had eaten there because after discovering a white worm the size of the rice I could have brought it to their attention. That was the...More

3  Thank kmhub
Reviewed March 2, 2017 via mobile

Been here before, and this time found the service good, and the food was very good as well. Would go back. Only prob was it is getting a bit pricey or over priced.

Thank Mark G
Reviewed February 15, 2017

The best chinese restaurant in Webster by far. We order from here if we're feeling Lo Mein or General Tso's! The people are nice, the food is hot and tastes great!

Thank adriannaaahhh
Reviewed January 4, 2017

Met some friends here and was shocked at how sad this place is. Carpeting in a restaurant?? OK, but why not vacuum it at least once in the past 30 years. It's dark, it's dingy, and the food was greasy. I think they've just given...More

2  Thank BiffBiffman
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Reservations
Good for
Child-friendly
Open Hours
Sunday
11:30 a.m. - 10:00 p.m.
Monday
10:30 a.m. - 10:00 p.m.
Tuesday
10:30 a.m. - 10:00 p.m.
Wednesday
10:30 a.m. - 10:00 p.m.
Thursday
10:30 a.m. - 10:00 p.m.
Friday
10:30 a.m. - 11:00 p.m.
Saturday
10:30 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: 602 Ridge Rd, Webster, NY 14580-2317
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Webster
  • Phone Number: +1 585-671-5400
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