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MacArthur's Riverview Restaurant

674 Thayer Rd, West Point, NY 10996-1906
+1 845-446-4731
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Overview
  • Excellent39%
  • Very good28%
  • Average16%
  • Poor9%
  • Terrible8%
Travellers talk about
“brunch” (55 reviews)
“turnovers” (5 reviews)
Restaurant Hours
CUISINES
American, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
674 Thayer Rd, West Point, NY 10996-1906
All Details
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Reviews (337)
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81 - 90 of 335 reviews

Reviewed 7 June 2016

Our food was cold and overcooked. The waiters don't appear to be well taught and are lethargic. This was our experience after numerous visits over 4 years.

2  Thank Hope2HelpU
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded 15 July 2016

We are so sorry to hear your recent trip to MacArthur’s was disappointing. We strive to provide excellent customer service and high food quality. We will share your feedback with Food & Beverage department to ensure you have a better experience on your next visit.

Reviewed 31 May 2016

You'll be delighted with the service and quality of the Sunday brunch at the MacAuthor Restaurant in the Thayer Hotel. Looks like you have to have at least one member of the party associated with the military (active or retired) to gain access through the...More

Thank EasyTravel365
Reviewed 29 May 2016 via mobile

Ok, some Items good others not. Lobster roll should be avoided. Service was excellent. History and setting is exceptional. Prices were reasonable at lunch.More

Thank Robert R
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded 7 June 2016

Thank you for joining us for lunch at MacArthur’s Tavern. We are sorry to hear you were disappointed in our Lobster Roll. We will certainly pass this feedback along to our Food & Beverage Director and Executive Chef. We hope you will be back for...More

Reviewed 23 May 2016 via mobile

We are here to celebrate our nephew's graduation from West Point. It was a nice setting for such an event. The food was enjoyed by all. They even replaced my son's meal when they realized that he didn't like it.More

Thank mam1975
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded 7 June 2016

First, congrats on your nephew graduating from West Point and thank you for choosing to celebrate this special time with us. We are sorry your son didn’t enjoy his first meal but are glad to hear we were able to accommodate him. We hope you...More

Reviewed 20 May 2016 via mobile

The food and service were good, the view of the Hudson River from the patio was absolutely breathtaking.More

Thank mgonzalez807
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded 7 June 2016

Thank you for dining with us! We strive to provide five star customer service to all of our guests and are so glad to hear you were pleased with your meal and service. We agree the view is amazing and encourage you to check out...More

Reviewed 7 May 2016

We were staying in the area for my father's 70th birthday and wanted to go somewhere special, and what could be more special than a grand old house in the middle of West Point? I was a bit apprehensive from reading some of the reviews...More

Thank Coffeehigh
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded 15 July 2016

Thank you for choosing to celebrate your Father’s 70th Birthday with us and we are so sorry to hear it was a disappointing experience. Our seafood buffet is one of our most popular events at the hotel and we are very sorry it was not...More

Reviewed 25 April 2016

We were a group of 20 and they were expecting us but treated us very well. They had a lunch buffet going on but when we asked for some menu's the waitress never hesitated. She said they were there to please us.... you don't hear...More

Thank Christine B
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded 7 June 2016

Thank you for your feedback on your recent visit to MacArthur’s Riverview Restaurant. We are so glad to hear you all enjoyed your visit and found our staff friendly and accommodating. Thank you for your service and we hope you will be back for a...More

Reviewed 25 April 2016

Superb Sunday Brunch overlooking the Hudson River! Top quality ingredients well prepared is the secret to success at a fair $40 per person price. The baked dill salmon and carved rosemary roast beef were top notch, as were the smoked salmon and endless giant shrimp...More

Thank michael R
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded 7 June 2016

Thank you for joining us for our award winning Sunday brunch! This is a very popular event and we are so glad to hear you enjoyed the experience. We suggest you give our famous Friday Night Seafood Buffet a try as it is another popular...More

Reviewed 18 April 2016 via mobile

One of the most beautiful views around! Good food and service too! Love VISITING here! Dont miss it! You will regret it!More

Thank Drtamaragrosz
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded 7 June 2016

Thank you for your feedback on your visit to MacArthur’s Restaurant. We are so glad you enjoyed your meal, the service and our views, and we hope you will be back soon to try some of the new menu items added to MacArthur’s Restaurant, Zulu...More

Reviewed 3 April 2016

Went on a friday night and indulged in the seafood buffet. Everything was on point from the salads, soups, appetizers, entrees, deserts and the service. You can't beat the price for the quality and quantity of what you get. Will definitely return another friday and...More

1  Thank bmcand5510
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded 6 April 2016

Thank you for joining us for our famous Friday Night Seafood Buffet! We are glad to hear you enjoyed your visit and hope you will join us for Sunday brunch. We recommend making reservations for Sunday brunch as we tend to book up quickly.

Nearby
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.02 km away
Andy's Restaurant
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.91 km away
Zulu Time Rooftop Lounge
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.01 km away
Nearby Attractions
United States Military Academy
565 reviews
.12 km away
West Point Tours
200 reviews
.48 km away
South Gate Tavern
9 reviews
.23 km away
West Point Museum
341 reviews
.53 km away
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Questions & Answers
CT-Foodie60
29 May 2016|
AnswerShow all 6 answers
Response from Gregg M | Reviewed this property |
What ever you wish, not dress code, though being a bit upscale dining, I prefer a sport coat, but you see people wearing jeans, shorts and more. No pool so no worries about bathing suits.
0
Votes
Vivian N
14 February 2015|
AnswerShow all 3 answers
Response from MRP57 | Reviewed this property |
No clue.Call hotel.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$12 - US$22
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Local cuisine, Groups, Child-friendly, View, Romantic, Business meetings, Special Occasion Dining
Location and Contact Information
  • Address: 674 Thayer Rd, West Point, NY 10996-1906
  • Location: United States  >  New York (NY)  >  West Point
  • Phone Number: +1 845-446-4731
  • E-mail
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