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Pollos El Paisa

Certificate of Excellence
$$ - $$$
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989 Old Country Rd, Westbury, NY 11590-5619
+1 516-338-5858
09:00 - 00:00
Open now
See all hours
Sun - Thu 09:00 - 22:00
Fri - Sat 09:00 - 00:00
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78 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Level Contributor
12 reviews
12 restaurant reviews
Reviewed 3 weeks ago via mobile

I came here to eat with my cousin who was visiting us from down south. We ordered the carne asada and the chicken soup. Both were delicious!! We also had the empanadas that were so fresh and delicious!! Highly recommend this place to anyone who like to try new things or loves authentic Colombian food..

Thank Michael P
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 13 March 2017

Great Columbian food, reasonable prices, no longer a secret. Steak, chicken, shrimp, all delicious, along with a pitcher os sangria you can't beat it!! We have been going for years..

Thank Ajw120bway
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 16 February 2017 via mobile

Amazing great quality food! I usually get the carne asada or the bandeja paisa! Huge portions! On the weekends it gets very packed and they have a really small waiting area. They don't have heat in the waiting area so it gets really cold. They have traditional Colombian fruit drinks/shakes the Coffee is good too.

Thank Acevna
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 15 February 2017 via mobile

Fast and friendly. Food warm at pickup and ready on time . Empanadas tasty but they only have beef option as filling.

Thank sandra f
Commack, New York
Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 13 February 2017 via mobile

The food is excellent and the staff does its best when providing service. The location gets packed on the weekends. Not suitable for large groups. The spacing between tables is tight! The restaurants designated parking is also challenging to maneuver.

Thank TommyYankero
Westbury, New York
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 10 February 2017

This is a very good place for good food and atmosphere with a good quality item for the price. i will go back.

Thank lzottarelli
New York City, New York
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 17 January 2017 via mobile

I have been to this restaurant several times. The quality of food has changed. I use to love to order the fry whole red snapper I is not snapper but some other fish... I will not be going back there anymore

Thank Omegalady
1 review
Reviewed 17 January 2017 via mobile

Have been a loyal & regular customer for many years, however last 2 visits were very disappointing. Food was not hot and grilled chicken was rubbery. Was told by waiter that a manager now runs operation instead of owners who were always present in the past. Quality of food has declined. Wait service still great. Won't be back though.

Thank baeza1
Auburn, New York
Level Contributor
248 reviews
163 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
Reviewed 27 November 2016

What an experience! There is a free parking lot at the restaurant, the doorway is at the front. Upon entry we were hit with lots of conversation and music; we joined the party! Families were there with children and friends were having loud, friendly conversations. A waitress said, "Sit any where." We ordered coffee. The menu is in English and... More 

Thank dese2
New York City, New York
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 11 November 2016

Very good Colombian food,being a latino myself,I can tell you this,they're good,bandeja paisa is excellent,it has everything but the kitchen sink,so is the mondongo soup special on Mondays,which is served with costillas de res.The place is always crowded.If you crave good Colombian food,you owe yourself a visit. Francisco the owner is a cool guy.

Thank jay c

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    3.5 of 5 bubbles
Latin, Spanish, South American, Colombian
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Serves Alcohol, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly, Kids
Open Hours
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 00:00
09:00 - 00:00
Location and Contact Information
  • Address: 989 Old Country Rd, Westbury, NY 11590-5619
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: +1 516-338-5858

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pollos El Paisa and other visitors
1 question
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Floral Park, New York
over a year ago

See all questions (1)

Questions? Get answers from Pollos El Paisa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?