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The Cheesecake Factory

1 Maple Ave, White Plains, NY 10605-1476
+1 914-683-5253
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Overview
  • Excellent30%
  • Very good41%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“cheesecake” (111 reviews)
“salad” (47 reviews)
“chicken” (13 reviews)
Opens in 20 min
Hours
CUISINES
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1 Maple Ave, White Plains, NY 10605-1476
All Details
Write a ReviewReviews (498)
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1 - 10 of 455 reviews

Reviewed 2 days ago via mobile

Walked in to a nice greeting . The four of us sat in a booth. Our sever was very sweet. My friend ordered the chicken n dumplings, I ordered the famous meatloaf one ordered the chicken with bow tie pasta , that looked real good...More

Thank Ann H
Reviewed 2 weeks ago

It's cool place to have meals with friends and family or date:):) Reasonable price but most of the time you might have to wait for the table..Especially on the weekend . I was there for lunch and dinner several occasions.. Great atmosphere. Menu has a...More

Thank Annabelle C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Annabelle. Thank you for your review. We're so happy to hear that you enjoy our food! We appreciate your patience with the wait and hope to see you again soon to enjoy more cheesecake.

Reviewed 3 weeks ago

After dropping off my son-in-law at the Westchester County airport, we stopped by the Cheesecake Factory for an early dinner consisting of multiple appetizers. We ate some of the food and took the rest home to finish for lunch on another day. There were not...More

Thank Shortknocer
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you for your review. We're glad to hear that you enjoyed your meal! We're sorry to hear that you were not fully satisfied with our service during this visit. Next time, if there is anything that can be done to improve your experience please...More

Reviewed 4 weeks ago

Came to this place, first time in White Plains, and the food is amazing, lots of dishes to choose, good drinks and the servers always gentle and helpful. For family or friends, or take out, a nice and not expensive place to go.

Thank LUIS O
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Luis, thank you for your review. We're glad you enjoyed the food and service you received during this visit! We look forward to your next visit!

Reviewed 4 weeks ago

I went here with a friend for breakfast/brunch. First we ordered coffee while we perused the menu. Coffee served, we had to ask for the cream and the sugar. Ordered our meals. Served. My friend had ordered her meal with an English muffin (couldn't even...More

Thank Lynne S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you for bringing this to our attention, Lynne. We are terribly sorry for the service that you received during your visit! Our staff should have been much more attentive and please know that we will address this with them. Thanks again and we hope...More

Reviewed 4 weeks ago via mobile

We went to enjoy a great lunch. So we did. The waitress was wonderful. We had 10 people and she took care of us all including the kids. We will be going again soon.

Thank Debbiefuntime
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thanks for your review! We're glad you enjoyed the service you received during this visit. We hope to see you back soon!

Reviewed September 8, 2018

While not gourmet dining, The Cheesecake Factory is great family fun. My grand daughters enjoy the food, and LOVE the vast variety of cheesecakes. We always take several home. Plus the service is good and the staff pleasant and courteous.

Thank maddylichtman
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded September 9, 2018

Thank you so much for this review. We're very happy you have such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed August 19, 2018 via mobile

We were in White Plains, on business. Cheesecake Factory was within walking distance of our hotel. We only waited a few minutes for a table, but considerably longer for service. A busboy brought bread, and butter, right away. We waited at least 15 minutes for...More

Thank Mamabear451
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 23, 2018

We are terribly sorry that you had this experience with your meal. We completely understand your frustration and would like to understand what exactly happened. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category dropdown menu....More

Reviewed August 15, 2018 via mobile

Ordered three snack/snall plates which surprisingly were really big! Prices are reasonable but the food lacks taste and seasoning. Our waitress was great We actually returned a second time (my wife and I) and were told to wait for a few minutes, not sure why...More

Thank Jayshal K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 21, 2018

We are so sorry for this disappointing experience with us, Jayshal! You have every right to feel the way that you do. We will address these concerns with our team and thank you for taking the time to share this with us!

Reviewed August 7, 2018 via mobile

Great food!!! Loved it so much that I went back for the second time within a week with my best friend!

Thank Maribel A
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 13, 2018

Hi Maribel, Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

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Ask a question
Questions & Answers
nancyflynn1
July 31, 2017|
AnswerShow all 3 answers
Response from Eileen M | Reviewed this property |
I'm not sure but the prices are pretty reasonable. You may be able to see the menu and prices on line
0
Votes
mcr12016
July 30, 2016|
AnswerShow all 10 answers
Response from Eleanor V | Reviewed this property |
No. No reservations needed.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Special Occasion Dining, Kids, Business meetings, Groups
Open Hours
Sunday
10:00 a.m. - 11:00 p.m.
Monday
11:30 a.m. - 11:00 p.m.
Tuesday
11:30 a.m. - 11:00 p.m.
Wednesday
11:30 a.m. - 11:00 p.m.
Thursday
11:30 a.m. - 11:00 p.m.
Friday
12:00 a.m. - 12:30 a.m.
Saturday
12:00 a.m. - 11:59 p.m.
Location and Contact Information
  • Address: 1 Maple Ave, White Plains, NY 10605-1476
  • Location: United States  >  New York (NY)  >  Westchester County  >  White Plains
  • Phone Number: +1 914-683-5253
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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