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Puerto Nuevo Restaurant

Certificate of Excellence
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2120 Tynecastle Hwy, Suite 1, Banner Elk, NC 28604-7245
+1 828-898-3332
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 22:30
More Info
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325 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 322: English reviews
Jacksonville, Florida
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 20 October 2016 via mobile

We stopped here when Bella's Italian Restaurant was closed. It was a very pleasant surprise, and the guacamole was exceptional. We had chicken and steak burritos, the food was hot, fresh and very tasty.

Thank KibbieK
Charlotte, North Carolina
Level Contributor
3 reviews
Reviewed 19 October 2016

The food and service were okay. We were hopeful, but were left a little disappointed. The flavors weren't quite there and we had to ask for quite a few items that should have been brought to us.

Thank Tammy C
Palm Coast, Florida
Level Contributor
68 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
Reviewed 12 October 2016

Not even in the top 10 of all the Mexican Restaurants we have visited. Service was so-so. Worst boring hard shell tacos I have ever eaten. Hard shell, flavorless taco meat and shredded cheese dumped on top. No lettuce, tomato, sour cream or choice of sauces. Bean chip dip was not bad. Enchilados were on a level 5 out of... More 

Thank DepotBob
Durham, North Carolina
Level Contributor
20 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 8 October 2016

My wife and I stopped here on a whim and were very happy with the decision. The food was delicious and very reasonably priced. They made guacamole at the table for us and everything was of good quality.

Thank melbyt
Banner Elk, North Carolina
Level Contributor
65 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 4 October 2016 via mobile

We love this restaurant, as does everyone we know. Food is delicious, fresh and service is great. Thursday nights they serve free fresh oysters.....but get there early......the restaurant is packed. Everything on the menu is perfect and the chips must be homemade. There is a salsa bar too, where you can pick your sauce. You can also get fresh guacamole... More 

Thank Linda S
Fort Lauderdale, Florida
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 October 2016

We very much enjoyed our take-out order from this restaurant while we were in town visiting the Land of Oz. We had four kids with us and we felt like staying in, so we just picked up the food. It was quite tasty and authentic and we would recommend it.

Thank N B
Camp Verde, Arizona
Level Contributor
13 reviews
11 restaurant reviews
Reviewed 26 September 2016 via mobile

We ate here as it was close and we were craving some Mexican food. Very noisy and busy for a week night. Food was OK, nothing spectacular. Service was good.

Thank sashagirl2015
Banner Elk, North Carolina
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 25 September 2016

The restaurant is very popular with many locals and visitors, but not for us. It's very noisy and the several times we've eaten there, we've both gotten sick. Not a good recommendation, huh? Others love it, so I say give it a try and form your own opinion. We are definitely in the minority in our community.

Thank Donna D
Banner Elk, North Carolina
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 21 September 2016

meal was great, chips and drinks were refilled, (didn't even get close to running out), food is great as always

Thank Notshorttravel
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 19 September 2016 via mobile

We ate there last night while we were staying nearby. Food was ok and priced right but our waiter was not a happy camper. We asked about gluten free options and he did not even offer to ask anyone. He was pretty much nonexistent thru the meal and didn't smile once. We may be back but definitely will not be... More 

Thank KandMTek

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Restaurant Details

Rating summary
  • Food
  • Value
Mexican, Latin, Spanish, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Child-friendly, Special Occasion Dining, Bar Scene, Kids, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: 2120 Tynecastle Hwy, Suite 1, Banner Elk, NC 28604-7245
  • Location: United States  >  North Carolina (NC)  >  North Carolina Mountains  >  Banner Elk
  • Phone Number: +1 828-898-3332

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Puerto Nuevo Restaurant and other visitors
1 question
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10 months ago

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Questions? Get answers from Puerto Nuevo Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?