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Herons

Certificate of Excellence
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100 Woodland Pond Dr, 100 Woodland Pond Drive, Cary, NC 27513-2131 (Harrison Avenue)
+1 919-447-4200
Website
Today
00:00 - 23:59
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Hours:
Sun - Sat 00:00 - 23:59
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358 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Cary, United States
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 15 January 2017 via mobile

Great selection of lunch items in a very fancy atmosphere. .. great service and huge high quality wine selection. Fair prices for such ambiance

Helpful?
Thank Vicente O V
Level Contributor
16 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 January 2017 via mobile

We just sat at the bar and ordered from that menu, but the food was outstanding. We had the beef strip loin with mashed potatoes and brussels sprouts. Everything on the plate was superb - well, the steak was good, but the steak SAUCE was actually fabulous and made the steak. Loved the tasty, thick pieces of bacon in the... More 

Helpful?
Thank Jessica B
Charlotte, North Carolina
Level Contributor
139 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

We came here during holidays on a Sunday and the main restaurant was closed. The bar area did serve though. Ordered there and the food was good. The service was as good as it gets. This is in a Hotel & spa.

Helpful?
Thank Keith N
Raleigh
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 28 December 2016

Restaurants in Herons' peer group are held to a higher standard of excellence than your average dining establishment. Herons' price point should mean excellence in every detail: ambiance, food, service, consistency, and attention to detail. This standard needs to be applied to Herons, just as it is applied to finer New York restaurants, many of which share Heron's price point.... More 

Helpful?
2 Thank NCCarCamper
Caroline J, General Manager at Herons, responded to this review

Dear Guest, Thank you for your constructive feedback. Herons will continue to refine our food and service. Sincerely, Jim Beley General Manager More 

Level Contributor
34 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 22 December 2016

We schedule dinner at Herons for a busineed dinner with a client and a number of colleagues. I have to say, the service and the food were absolutely first class, makign the night a memorable dining experience. Heron's staff was absolutely perfect, every detail taking care of, from the pouring of the wine to the timing of the order taking,... More 

Helpful?
Thank Pablo I
USA
Level Contributor
145 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
3 of 5 bubbles Reviewed 15 December 2016

I agree with the other reviewer- the Thanksgiving buffet was very disappointing- everything looked good and the atmosphere of course was nice but the food was lukewarm, mediocre and service was also off. I don't know what the problem is at Heron's- I think it might be the Mobil 5 star rating that they aspire to. Other mediocre dinners we've... More 

Helpful?
1 Thank anonj
Cary, North Carolina
Level Contributor
59 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 10 December 2016

Had a weeknight dinner. Ordered the Wild Boar and foix gras. It was a great meal. Lot a flavor. Service was very good.

Helpful?
Thank TeamUSMC
Raleigh, North Carolina
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 December 2016 via mobile

This was the fourth year we had our Thanksgiving meal at Herons. Unfortunately, this year was a big disappointment. First, we had to wait for our table when the dinning area was far from full. It continued downhill from there, a dirty soup bowl, plates not being cleared from the table, wine not being poured. Perhaps the biggest disappointment, I... More 

Helpful?
Thank scrivj
The_Umstead_Hotel, General Manager at Herons, responded to this review

Dear Guest, Thank you for contacting our Reservations department regarding your poor experience at our Thanksgiving Dinner. Please accept my apology for us not meeting your expectations for an enjoyable meal. I have addressed your service concerns with our Food and Beverage director. Steps will be taken to further train our staff, so that we may ensure consistent quality at... More 

Durham, North Carolina
Level Contributor
176 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 21 November 2016

First, the setting. Herons is located in the Umstead Hotel, a particularly upscale hotel where both it and the restaurant have a remarkable collection of art. If you save yourself some time for browsing, your experience will be enhanced. The service at Herons is outstanding. The staff coordinate beautifully with each other, are unobtrusively attentive, and can explain complex dishes... More 

Helpful?
Thank HarmonCT
Chapel Hill, North Carolina
Level Contributor
130 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 20 November 2016

Heron’s has undergone a revolution in the past 18 months. It has always had a great site in a hotel surrounded by fine contemporary art of all forms with a great quiet comfortable spacious fine dining area. The shift is in the cuisine. It has become of uniform very high quality in a very innovative sense. The pastry chef who... More 

Helpful?
Thank barry p

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    5 of 5 bubbles
Average prices
US$41 - US$80
Cuisine
American, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Outdoor Seating
Dining Style
Fine Dining
Good for
Romantic, Local cuisine, Business meetings, Special Occasion Dining, Groups
Open Hours
Sunday
00:00 - 23:59
Monday
00:00 - 23:59
Tuesday
00:00 - 23:59
Wednesday
00:00 - 23:59
Thursday
00:00 - 23:59
Friday
00:00 - 23:59
Saturday
00:00 - 23:59
Location and Contact Information
  • Address: 100 Woodland Pond Dr, 100 Woodland Pond Drive, Cary, NC 27513-2131
    (Harrison Avenue)
  • Location: United States  >  North Carolina (NC)  >  Cary
  • Phone Number: +1 919-447-4200
Description
Herons delivers a dining experience that is both refined and relaxed. The expertly trained staff warms the room, providing seamless service that helps guests enjoy the pleasures of an elegant meal. The main dining room offers a full view of the kitchen, while floor-to-ceiling windows let in plenty of natural light and overlook the terrace, lawn and wooded lake beyond. In addition to the 98-seat main dining room, a semi-private dining room seats up to eight, while the private dining room accommodates 12 and showcases pottery by North Carolina artist Ben Owen. Outdoor seating invites al fresco dining in the spring, summer and fall. The neutral palette of the décor in Herons provides a sophisticated, yet understated backdrop to the bright and inspired flavor combinations artfully presented. The dinner menu changes seasonally and draws heavily on produce harvested from The Umstead’s own sustainable farm. The exceptional quality of Herons’ wine list been recognized with a prestigious “Award of Excellence” from Wine Spectator.

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?