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The Secret Chocolatier

$$ - $$$
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11318 N Community House Rd, Charlotte, NC 28277
+1 704-323-8178
10:00 - 18:00
Open now
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Mon - Sat 10:00 - 18:00
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15 Reviews from our TripAdvisor Community

Traveller rating
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Showing 15: English reviews
Level Contributor
16 reviews
14 restaurant reviews
5 of 5 bubbles Reviewed 4 weeks ago

Yes, they are a bit pricey, but they make the best chocolate in town! The best ingredients, best of everything! Looking for a wonderful gift for the chocolate lover in your life, look no further!

Thank Sandy F
Charlotte, North Carolina
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 July 2016

My go-to place for special presents ! Delicious and beautifully hand crafted chocolates and treats. Pleasant staff, also offering chocolate cooking classes. A little gem in Ballantyne.

Thank Michelle201511
Sudbury, Massachusetts
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 July 2016 via mobile

Fab coffee, oh and chocolate too!bThe best ice coffee I have been able to find in the area. Each cup made to order-fantastic!

Thank Karen W
Level Contributor
77 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
2 of 5 bubbles Reviewed 21 May 2016

About $22 for 9 tiny pieces of just average (at best) chocolate. I am very disappointed. We have had chocolate from specialty stores (The Chocolate Fetish in Asheville is phenomenal!!!) and this could not even come close. We will not return.

2 Thank CharlotteReviewer
Andy C, Owner at The Secret Chocolatier, responded to this review

We are terribly sorry you had a poor experience with us. As a small family business we pride ourselves on our quality; using high-quality American-made chocolate, whole food ingredients, and the classic french techniques of ganache making. We always offer a satisfaction guarantee​; if you do return we're happy to comp you another box for another trial or some other... More 

Charlotte, North Carolina
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 September 2015

This place is a heaven in earth. Very high end chocolate from around the world. If you need a good present this place has the best chocolates in town.

Thank Donamia
Gastonia, North Carolina
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 June 2015

Various chocolate bar options from exotic countries. But don't leave without sampling some truffles & bonbons. Sample some? Nah, but a whole bunch. They know how to make delectable sweets and treats. While I'm not a big fan of virgin chocolate, it's so different that it's worth a try.

Thank Charles C
Clemmons, North Carolina
Level Contributor
75 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 19 May 2015

Tried this place based on all the great reviews. Perhaps I went in expecting to much. The caramel was nice and creamy, the white chocolate had to much salt and the brownie was very dry. I will find another place to visit next time I am in Charlotte.

Thank druggist87
Andy C, Owner at The Secret Chocolatier, responded to this review

We're sorry we didn't catch your tastebuds correctly on your visit. We strive for excellence and anything less is usually unsatisfactory to us. You're always welcome to tell us your opinions, or show us an offending product and we'll work hard to make your visit, and purchase, right. As a small family business we want you to be happy.:) More 

Gilbert, Arizona
Level Contributor
470 reviews
272 restaurant reviews
common_n_restaurant_reviews_1bd8 198 helpful votes
5 of 5 bubbles Reviewed 26 April 2015 via mobile

Found this place after a search here and made the short drive to check them out. I went in to this place and was greeted by a warm and friendly woman behind the counter. I looked at their assortment of truffles and went with the white chocolate, coconut and the orange. After a brief conversation with her we parted ways... More 

Thank EpicGuy12
Fort Mill
Level Contributor
56 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

I have visited the location in South Charlotte before not far from Ballantyne. This weekend my wife booked us in a special tasting that they do now and then where they turn loose their chef to create the most stunning flavor combinations I have ever experienced. If you can try one of their special tastings that come up a couple... More 

Thank EdIsaacs
Charlotte, North Carolina
Level Contributor
84 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 24 August 2014

Stop by The Secret Chocolatier for a nibble, a gift, or a full dessert. Lots of fun variations on the chocolate standard. All made at the shop, so it's of the highest quality. Worth the trip!

Thank CCHSChemTeacher

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
    5 of 5 bubbles
Average prices
Open Hours
10:00 - 18:00
10:00 - 18:00
10:00 - 18:00
10:00 - 18:00
10:00 - 18:00
10:00 - 18:00
Location and Contact Information
  • Address: 11318 N Community House Rd, Charlotte, NC 28277
  • Location: United States  >  North Carolina (NC)  >  Charlotte
  • Phone Number: +1 704-323-8178
First expansion location of The Secret Chocolatier. This location offers the great chocolates the area has known plus a cafe experience with coffee cakes and biscotti made by long time pastry chef Bill Dietz. Indoor/outdoor seating, good for groups and family. Cakes ordered by the slice or whole for pickup.

Questions & Answers

Questions? Get answers from The Secret Chocolatier staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?