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Chili's Grill & Bar

$$ - $$$
American, Mexican, Southwestern, Barbecue
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8302 Pineville Matthews Rd, Charlotte, NC 28226-4707
+1 704-543-6265
11:00 - 23:00
Open now
See all hours
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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24 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 24: English reviews
Charlotte, North Carolina
Level Contributor
131 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 14 February 2017 via mobile

Been to several chilis but this was one seemed dirty to me. Food was ok but place itself and area had a dirty feeling

Thank JohnT01Traveler
Charlotte, North Carolina
Level Contributor
13 reviews
8 restaurant reviews
4 of 5 bubbles Reviewed 29 January 2017

We have eaten here many times. Live only 10 minutes away. Their Fajitas are great, lots of meat and add-ons to make a nice meal. And of course, a beer or iced tea to go with it. Very comfortable even when a family is at the next table. Children's voices don't echo like in some other places.

Thank thebulldognc
Matthews, North Carolina
Level Contributor
93 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed 22 January 2017 via mobile

As this location is less than a mile from where I live, I will go there occasionally. I keep trying to like it and find the redeeming values but there really aren't any. Doesn't seem to matter which bartender is working, they are all slow and seem to ignore the patrons in the very small bar. It truly is amazing.... More 

Thank Chip A
Jersey Shore, New Jersey
Level Contributor
67 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 3 November 2016

It was Service that was the killer and the food came in second. Could never find our waitress, when we finally did get our drinks and food, we dared not send them back.

Thank Tom D
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience with Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

Charlotte, North Carolina
Level Contributor
84 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 June 2016

We had a party of 7 and we took my 87 year old grandmother to Chili's for her birthday. The restaurant manager was great!!!! Our server JOJO was amazing!!! She was very attentive and gave us stellar customer service! I will definitely return to this location and I will be requesting JOJO!

Thank Pink F
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2016

Went there in weekend for an anniversary. Everybody ordered different food and all of us were very satisfied with the quality, tasted good, cooked correctly. The dessert was amazing (Molten Chocolate Cake)! Fast service, nice and patient customer service :) Enjoyed a pleasant evening!

Thank Miha C
Level Contributor
185 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 1 April 2016 via mobile

Went there for supper. Was met by friendly staff who explained the menus and services. The service was better than many places. The food was fair to ok. The fried pickles were a disappointment. Very bland and greasy. For the main meal, it was cooked correctly but was missing the spices. The service was much better than other Chili's but... More 

Thank Lickcreek
Charlotte, North Carolina
Level Contributor
15 reviews
14 restaurant reviews
4 of 5 bubbles Reviewed 2 January 2016

Great burger...Yeah I got a burger at Chili's...who does that but it was so tasty and cooked to perfection

Thank Judy W
Charlotte, North Carolina
Level Contributor
325 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
2 of 5 bubbles Reviewed 1 January 2016

We always get takeout from places like Chili's so I can't speak to the service inside the restaurant, but I can tell you the take-out service is lacking. They always tell you 15-20 minutes and it always takes at least 30 and quite often it's longer than that. I have frequently had my order messed up at this location and... More 

1 Thank Ravenito
Charlotte, North Carolina
Level Contributor
52 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 27 December 2015

While the food is good, the service was lacking CONSIDERABLY at this location, and paled in comparison to our previous visit at this location. Our server-while friendly-failed to check on us SEVERAL times, and we had to request a to go box on 3 different occasions. I ordered a drink from the bar, and had to ask about it twice-the... More 

Thank tbower0214

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
Average prices
American, Mexican, Southwestern, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Bar Scene, Child-friendly, Groups
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 8302 Pineville Matthews Rd, Charlotte, NC 28226-4707
  • Location: United States  >  North Carolina (NC)  >  Charlotte
  • Phone Number: +1 704-543-6265

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?