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Ruth's Chris Steak House

222 S Tryon St, Charlotte, NC 28202-3274
+1 704-338-9444
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Overview
  • Excellent62%
  • Very good14%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“steak” (100 reviews)
“petite filet” (7 reviews)
Open Now
Hours
CUISINES
American, Steakhouse, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
222 S Tryon St, Charlotte, NC 28202-3274
All Details
Write a ReviewReviews (259)
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1 - 10 of 253 reviews

Reviewed 4 weeks ago via mobile

Special night dining outside. Molly and Jason were great waitstaff. Food and drinks were delicious and served in a timely fashion. Cosmos were wonderful. Great bread. Steak was amazing, as always. Expect the best. And you get it.More

Thank Flowerpowerfromtn
Paula C, Owner at Ruth's Chris Steak House, responded to this reviewResponded 4 weeks ago

Thank you so much for the review! It's so great to hear that our service and food quality translate to our outside dining as well. We want our guests to enjoy outside dining, especially when the weather is so nice. It's great to hear that...More

Reviewed 4 weeks ago via mobile

Our waiter Marc was a complete professional and attentive to our needs my requests were fulfilled with Grace and in a timely manner a very good job was done and I appreciate it especially for my first time at that Steakhouse thank you Marc and...More

Thank Austin U
Paula C, Owner at Ruth's Chris Steak House, responded to this reviewResponded 4 weeks ago

Thank you very much for the review, Austin! We're very happy to hear Marc made your first visit to our restaurant a more memorable experience for you. We will pass along this praise to him and our entire staff. We hope you visit with us...More

Reviewed April 2, 2018

The owner, Jeff Conway, was once the CFO of Ruth's Chris corporate, so he fully understands the high expectations for his restaurants and it shows. Always consistently high quality. There are currently 3 other steak houses within 3 blocks of this restaurant - but I...More

Thank jim r
Paula C, Owner at Ruth's Chris Steak House, responded to this reviewResponded April 3, 2018

Thank you so much for the review, Jim! We're very happy to hear you consistently choose our steak house for your business meetings. We appreciate your patronage and will continue to provide high quality food, service and wine selections for your future events. Thank you...More

Reviewed March 12, 2018

We went here for my birthday this year, and I already can't wait to go back. Everything was absolutely amazing! Top quality food and service!

Thank Megan B
Paula C, Owner at Ruth's Chris Steak House, responded to this reviewResponded March 13, 2018

Thank you so much for the review, Megan! We're very happy you enjoyed your meal with us. We're also very happy to hear that we were able to make your birthday a memorable one. We can't wait for your next visit! HAPPY BIRTHDAY!

Reviewed February 24, 2018 via mobile

I love this restaurant chain and this one was no exception. All the staff but especially our waiter William, where exceptional. The food was awesome and the evening superb. Well worth the price for this level of food and service. Thank you!

Thank Joseph H
Paula C, Owner at Ruth's Chris Steak House, responded to this reviewResponded February 26, 2018

Thank you so much for the review, Joseph! It's great to hear that William provided the service you expect at Ruth's Chris. We appreciate you visit with us and look forward to the next one!

Reviewed February 22, 2018 via mobile

Had an amazing dinner with a beyond perfect server! The steak was cooked to perfection as were the scallops. Cassandra our server was friendly, welcoming and perfect!

Thank railrob
Paula C, Owner at Ruth's Chris Steak House, responded to this reviewResponded February 23, 2018

Thank you very much for the review, railrob! We appreciate your feedback and are very encouraged to hear that your service and meal were perfect. We hope to have you back soon!

Reviewed February 17, 2018 via mobile

Ruth’s chris has been our go to for special occasion for a few years now and hasn’t ever disappointed... but last night was different. The service first off was just ok usually people are so friendly and always checking on you but waiter was good...More

Thank crenne02
Paula C, Owner at Ruth's Chris Steak House, responded to this reviewResponded February 19, 2018

We're very sorry to hear about your experience. It's not like our restaurant to leave guests feeling like they did not have an excellent dining experience each time they come into our restaurant. We appreciate the feedback on the food quality and will continue to...More

Reviewed February 12, 2018

Went to Ruth Chris for my husband's birthday. Service was attentive but not intrusive. The food was excellent. I had the bone in New York Strip. It was tender and flavorful and a perfect medium rare. The white chocolate bread pudding is fantastic. This place...More

Thank Melinda H
Paula C, Owner at Ruth's Chris Steak House, responded to this reviewResponded February 13, 2018

Thank you very much for the review, Melinda! We're very happy to hear your experience was a good on with us! We can't wait for your next visit. We hope to make your special occasions extra special!

Reviewed January 26, 2018

My wife and I attended a concert in downtown Charlotte and decided to grab a drink and appetizer after the show. Literally stood at the reception desk for almost 15 minutes to ask if we could sit in the bar area. Finally gave up when...More

Thank Tim H
Paula C, Owner at Ruth's Chris Steak House, responded to this reviewResponded January 29, 2018

We're very sorry to hear about your experience at our Uptown location, Tim. We pride ourselves in greeting each one of our guests promptly. We appreciate this feedback and will continue to work on our guest experience.

Reviewed January 23, 2018 via mobile

Went to Ruth’s Chris for Resturant Week. Both had the Filets. Both asked for medium plus a warm pink Center. Both got blood red center’s. Wife sent hers back and got another just the same way. Could not eat all of either steak. Staff was...More

Thank Kenmnc1
Paula C, Owner at Ruth's Chris Steak House, responded to this reviewResponded January 24, 2018

We're very sorry to hear that your steaks weren't cooked to your order. I hope our staff was able to take care of you during this oversight. We appreciate the opportunity to make your next experience even better!

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Questions & Answers
Michelle B
June 17, 2016|
AnswerShow all 3 answers
Response from Stefan L | Reviewed this property |
Lunch was around 25$.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$45 - US$80
Meals
Dinner, Lunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining
Dining Style
Fine Dining
Good for
Special Occasion Dining, Business meetings, Groups, Romantic, Child-friendly
Open Hours
Sunday
5:00 p.m. - 10:00 p.m.
Monday
11:30 a.m. - 10:00 p.m.
Tuesday
11:30 a.m. - 10:00 p.m.
Wednesday
11:30 a.m. - 10:00 p.m.
Thursday
11:30 a.m. - 10:00 p.m.
Friday
11:30 a.m. - 11:00 p.m.
Saturday
5:00 p.m. - 11:00 p.m.
Location and Contact Information
  • Address: 222 S Tryon St, Charlotte, NC 28202-3274
    (E 4th)
  • Public Transportation: Lynx Light Rail Stop number 25660 at Tryon Street & 3rd Street
  • Location: United States  >  North Carolina (NC)  >  Charlotte
  • Phone Number: +1 704-338-9444
Description
They call Ruth’s Chris founder Ruth Fertel, the First Lady of American Restaurants. But before there were 130+ locations serving 25,000 steaks a day, there was a fearless single mother of two who tore an ad from the local newspaper that read “steak house for sale” and thought, “I can do that”. The year was 1965. It’s a great American story of how one person- a woman, at a time and in a business dominated by men took an idea and made it sing. What Ruth lacked in experience she made up in hard work. But it wasn’t just sixteen – hour days that made her steakhouse an icon. Ruth had the divinely simple, yet uncommonly magical way of touching people with genuine kindness- the way food and love and people just fit together in her hometown of New Orleans where the legend was born. in 1976, there was fire at the original Chris’ Steak House, destroying the restaurant and leaving Ruth in a difficult situation. But Ruth was smart, and she learned to trust her instincts. Ruth plowed forward and within seven days she was back in business in a new location just four blocks away on Broad Street in New Orleans. Tired of guests calling her Chris but not wanting to lose to loyal customer base who knew the restaurant by it’s longtime name, Ruth renamed her restaurant “Ruth’s Chris Steak House”…and the rest is history.
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