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The Cheesecake Factory

8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
+1 919-206-4082
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Overview
  • Excellent41%
  • Very good34%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“cheesecake” (88 reviews)
“salad” (26 reviews)
“shepard's pie” (3 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
All Details
Write a ReviewReviews (268)
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1 - 10 of 248 reviews

Reviewed 3 weeks ago

A 9:30pm dinner on a Thursday evening, should not be overwhelming for any restaurant , let alone the Cheesecake Factory that has a huge staff and usually a well run management. This particular restaurant in Durham, was dismal and the worse Cheesecake Factory we've ever...More

Thank MarisaB64
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hello MarisaB64, Thank you so much for taking the time to provide such detailed feedback about your experience. We're so sorry we did not meet your expectations, and we would welcome the chance to speak with you more about this visit. If there is anything...More

Reviewed 25 February 2018

It's been years since I've been to the Cheesecake Factory, and it was a lovely return. Food was excellent and the service was quick. Located in an excellent shopping area. Would definitely visit again!

Thank babylovenc
Reviewed 11 February 2018

Food is always delicious! Always consistent, beautiful, good service, great drinks as well, can't never go wrong!!!

Thank msbrazil
Reviewed 17 January 2018 via mobile

Me and my wife stopped here before the UNC game. She has been dreaming of this place for a while now. We had the salted caramel cheesecake and the white chocolate macadamia nut cheesecake. Both was awesome. My wife loved the place and wants to...More

Thank barnett202
Reviewed 13 December 2017

Took our daughter there for a birthday lunch. We knew that on a December Saturday, there could be crowds and though we arrived, we expected to wait, even though we arrived on the late side at 1:30. The table wait was not too bad (although...More

Thank DrMomPhD
Reviewed 9 December 2017 via mobile

My daughter wanted to take her friends to dinner here to celebrate her birthday. 3 1/2 hour wait for a party of 10! Luckily, it’s at the mall, so the girls were able to shop and entertain themselves while we waited for our table. My...More

Thank CarsonsMommy
Reviewed 30 November 2017

I love the Cheesecake Factories in general, and the Renaissance location in particular. We've eaten here several times in the past year. The menu choices are excellent, the food has been cooked and seasoned just right, the staff is very courteous, the beer list is...More

Thank Medwar1
Reviewed 29 November 2017 via mobile

We always search for a CF restaurant whenever we travel.Our city nor any nearby hasn't one yet. This one was a bit smaller than others but we were able to get seated immediately on a Sunday early evening. The waiter was friendly and was doing...More

1  Thank Ann M
Reviewed 14 November 2017

Went for lunch today and it was so good. I had the shrimp platter whilst my companions had the lunchtime fish and chips. Food was excellent and nice and hot and the service was great. Cheesecake was very nice too!

Thank Vickyc34
Reviewed 12 November 2017

Horrible customer service. Good cheesecake if you wait 20 minutes to even be acknowledged for the privilege of ordering from the kiosk. All while listening to the black shirt (manager?) loudly joke with staff just standing around.

Thank James R
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Questions & Answers
Gwen S
15 January 2017|
AnswerShow all 2 answers
Response from Tami T | Reviewed this property |
I think the youngest age is 18. Hope that helps
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Outdoor Seating
Good for
Kids, Child-friendly, Groups, Bar Scene, Special Occasion Dining
Open Hours
Sunday
10:00 a.m. - 10:00 p.m.
Monday
11:00 a.m. - 11:00 p.m.
Tuesday
11:00 a.m. - 11:00 p.m.
Wednesday
11:00 a.m. - 11:00 p.m.
Thursday
11:00 a.m. - 11:00 p.m.
Friday
11:00 a.m. - 12:00 a.m.
Saturday
10:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
  • Location: United States  >  North Carolina (NC)  >  Durham
  • Phone Number: +1 919-206-4082
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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