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Carrabba's Italian Grill

5312 New Hope Commons, Durham, NC 27707
+1 919-401-5950
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Overview
  • Excellent33%
  • Very good39%
  • Average17%
  • Poor5%
  • Terrible6%
Travellers talk about
“pasta” (9 reviews)
“warm bread” (2 reviews)
Closed Now
Hours
CUISINES
Italian, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5312 New Hope Commons, Durham, NC 27707
All Details
Write a ReviewReviews (74)
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1 - 10 of 72 reviews

Reviewed 30 November 2017

We had a great server, who was tending bar and waiting tables. Our food was spectacular; atmosphere was great. Our first visit; we will be back!

Thank Merlin T
Reviewed 13 November 2017 via mobile

Carrabas is a staple of ours in Knoxville so we were pleased to see one close to our hotel on a quick overnight trip. Sadly disappointed in the food and service. It was so slow the waiter comped the drinks and a dessert at the...More

Thank SouthernGirl28
Carrabbas, Guest Relations Manager at Carrabba's Italian Grill, responded to this reviewResponded 22 November 2017

Hello, This is not at all the food and service experience we had hoped for. Please take a moment to email us at homeoffice@carrabbas.com with the subject: TripAdvisor Review – Durham, NC so we can follow up with you soon. Thank you, Leah Carrabba’s Italian...More

Reviewed 7 November 2017 via mobile

We aren't big on chain restaurants but took a risk on this one and were glad we did. Our waiter was amazing, anticipating our needs and taking great care of us. The food was terrific, including the warm bread with seasoned olive oil that they...More

Thank Dawn M
Reviewed 20 October 2017

For years, my wife and I went to this restaurant as a special place for an anniversary dinner, for other special events, or to bring guests. The food was great, portions large, well-served, and a nice place to relax and visit over the meal. However......our...More

Thank Jon H. A
Reviewed 10 October 2017

Put in order in online as I have done before...oh by the way up til this issue this has been my favorite location. I want to pick up my food and go..otherwise i would have ordered when I got there or dined in. SO they...More

Thank iris h
Carrabbas, Guest Relations Manager at Carrabba's Italian Grill, responded to this reviewResponded 18 October 2017

Hello Iris, We're sorry things did not work out that evening. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Durham, NC". We can then correspond directly over email....More

Reviewed 4 October 2017

The Server was totally nice. The cook burned our first pizza; so management came and told us ours would becoming out soon. The pizza sauce was thinly laid, too sweet, and small amount of the three items selected; plus not much cheese.

Thank legkalm2
Reviewed 18 July 2017 via mobile

In town for a lacrosse camp and us parents ran out to eat without the kids. I've never been to Carrabbas before so I can't compare, but I had an enjoyable experience. My food was delicious, my drink was as well... Our wait was short,...More

Thank bcslider
Reviewed 18 June 2017 via mobile

Very slow service! Would give a review but yet to my order!.. finally received service and food.. food was good.. but overall service was lacking, especially since they were slowMore

Thank cox_randall
Carrabbas, Manager at Carrabba's Italian Grill, responded to this reviewResponded 20 June 2017

Hello, We can do better than this. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Durham, NC". We can then correspond directly over email. Sincerely, Lacey Carrabba's Italian...More

Reviewed 2 June 2017 via mobile

Service here was really, really, really bad. I came here for a business lunch and was excited for some great Italian food. As we arrived at 12:45pm for our lunch meeting we questioned whether they were even open because there were literally only 4 cars...More

Thank Monica H
Carrabbas, Guest Relations Manager at Carrabba's Italian Grill, responded to this reviewResponded 8 June 2017

Hello Monica, We hate to hear that your visit was so disappointing. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Durham, NC". We can then correspond directly over...More

Reviewed 31 May 2017 via mobile

We love Carrabbas and have been to this location last January before my daughters surgery. We live 2 hours away and arrived tonight in chapel hill for her 2nd surgery and decided to go back to carrabbas because it's our 3 year old daughters favorite....More

Thank Shandy S
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Ask a question
Questions & Answers
fred f
April 2, 2018|
AnswerShow all 2 answers
Response from Jon H. A | Reviewed this property |
No. The bar and a small seating area is separated from the main eating area, but I don't believe that would serve for a private group due to the "sports bar" atmosphere. The main area is divided by a low wall, and perhaps... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Reservations
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
11:00 a.m. - 9:30 p.m.
Monday
4:00 p.m. - 10:00 p.m.
Tuesday
4:00 p.m. - 10:00 p.m.
Wednesday
4:00 p.m. - 10:00 p.m.
Thursday
4:00 p.m. - 10:00 p.m.
Friday
11:00 a.m. - 11:00 p.m.
Saturday
11:00 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: 5312 New Hope Commons, Durham, NC 27707
  • Location: United States  >  North Carolina (NC)  >  Durham
  • Phone Number: +1 919-401-5950
  • E-mail
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