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Steak 'n Shake

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2840 Millbrook Road, Raleigh, NC 27604-2897
+1 919-872-6669
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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
SHALLOTTE
Level Contributor
132 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Stopped here while in the area. S & S is consistent; in other words you know what you're getting. Freshly cooked burgers are one of their staples. Was not disappointed.

Helpful?
Thank BSUBigboy
Level Contributor
46 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 12 October 2016 via mobile

My son loves pancakes so all you can eat pancakes worked well. Get there early to get served within 1/2 hour after placing your order. Only certain servers understand true service so be careful who serves you. Lunch is cool - steak burgers, chili, chicken soup, even the beef hot dogs are alright. If you enjoy milk shakes, brownies and... More 

Helpful?
Thank Tamara T
Jacksonville, North Carolina
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 12 October 2016

Stopped here for a quick take out meal recently, 4 girls behind the counter and one guy sitting at the counter. Tried to get their attention but the girls were too busy looking at photos on one of their phones and talking to a friend. Finally got my meal ordered. Food is good and quick though. Just lacks customer service.

Helpful?
Thank Paul S
Louisburg, North Carolina
Level Contributor
8 reviews
8 restaurant reviews
4 of 5 bubbles Reviewed 4 August 2016

I have eaten breakfast here on a few occasions. The restaurant was always clean and the service above average. The endless flapjacks include a meat now and you can't beat the price. Seniors get a 10% discount just for the asking. The background music is from the 50's 'n 60's. Milkshakes are half price at certain times-Try it-You'll like it!

Helpful?
Thank 21cca
Level Contributor
23 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 17 July 2016 via mobile

Went Saturday afternoon. Had very good service and food. Fast too. They were pretty busy, but we did not feel anything. Ordered the garlic burger and it was yummy. Then a shake for dessert. Consistency was like a frosty, which I'm not sure if supposed to. But we finished it. The crowd seemed happy along with the staff. It was... More 

Helpful?
Thank Suzy R
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 29 June 2016 via mobile

Food was good. Server was nice, quiet but nice. He wasn't very attentive and was more focused on other back of house duties. I understand things need to get done while we dine which is why I patiently waited 15 minutes before asking for the check. He was too caught up talking to coworkers to noticed we had finished about... More 

Helpful?
Thank Cyndi R
Winston Salem, North Carolina
Level Contributor
256 reviews
160 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
1 of 5 bubbles Reviewed 30 April 2016

The problem is the service. Many good items to order. And the prices are great. I like the hamburgers and salad. The decor is nice. The seats are comfortable. And the restaurant has a nice retro look. The problem is with the service. The employees left the customers to have a gossip session. And saw people left the table and... More 

Helpful?
Thank sophiedog6123
Raleigh, North Carolina
Level Contributor
56 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 23 April 2016 via mobile

Most of the people working here are terrible. I can only recall 4 employees who have done me right in all of my 12 years of coming here. I wish I knew their names so I could commend them. I've once seen one of the supervisors (I want to say his name was Chris) berating a super sweet and good... More 

Helpful?
Thank megcarri
Boone, North Carolina
Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 March 2016 via mobile

Great, fast service! Everyone was very friendly and the burgers were delicious! Even got some burgers to take home and a milkshake for the ride!

Helpful?
Thank cathate
Raleigh, North Carolina
Level Contributor
28 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 26 March 2016

This location is very close to our home, so my husband and I have been there several times. The only reason we dare to go back is because we love steak n shake food and we hope it will be better when we go. Each time we are disappointed and now we are DONE. The staff is ALWAYS rude. This... More 

Helpful?
Thank JScholeno

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Fast food
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Location and Contact Information
  • Address: 2840 Millbrook Road, Raleigh, NC 27604-2897
  • Location: United States  >  North Carolina (NC)  >  Raleigh
  • Phone Number: +1 919-872-6669
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Steak 'n Shake and other visitors
1 question
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?