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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Terry and Pam, I was a customer at grillers on the night of your horrible experience. You seemed to have left out some very important information. You yelled, screamed and belittled your waitress, insulting her, telling her you have a restaurant and this is bull****...for a total of 10 mins while your wife hung her head in disappointment at YOU. You do realize your server is a human and no one deserves to be treated the way you treated her. You are a complete waste of space. And when the owner came out to help you, you again tried to pull the restaurant owner card and were shut down. You were told dinner was on the house for your inconvenience but yet you felt the need to continue with your outrageous rant screaming at him. At that point you were in fact asked to leave. You had been causing a scene for a total of 30 mins and all the tables around you were upset by your actions. You are pretty lucky that not 1 of the men in that restaurant took you outside himself and taught you some respect. If you cant treat people with respect, dont expect to be treated with respect.
To all the team members of Grillers, you rock! Food is awesome ALWAYS. Service is awesome ALWAYS. Sometimes s*** happens and you need to deal with people that dont have any manners and are always looking for a free meal. Continue doing things exactly the way you are.More
On my fourteenth anniversary we went to grillers ! I ordered salt and pepper wings wife ordered starter Caesar salad apps come to table and there is hair in my wings ! The waiter takes them away and comes back fifteen minutes later with next...order of wings . The wings are covered on seasoning salt to the point where the salt was running off the wings no hair though . Tried to eat on and way to much salt sent them back and said forget apps . Main meal comes my wife ordered special seven oz steak with prawns and scallops I ordered 10 oz steak . I look at my wife’s steak and it is not only larger than my steak but thicker . So I call waiter over again and say there is a problem with my steak in comparison to my wife’s . Waiter says I will get a manager . Comes back and says manager is not here . So I reply with I am not paying for a ten oz steak that is about a 5 oz steak . She leaves again into kitchen. One minute later manager is standing at my table . Says what is the problem here I said look at steak sizes . He say I cut those steaks myself that is a ten oz steak . I said this steak is smaller than my wife’s seven oz steak by far . He turns red on face and says dinner is on me get the f___out of my restaurant . I said on my anniversary you are embarrassing me and my wife he says get the f___out of my restaurant. We leave .More
Went to the restaurant for are anniversary ordered appetizers get our chicken wings with a hair on it my husband says to the waitress this isn't happening hair on my food next they take away the chicken wings but they put so much salt on...it that you couldn't even eat it my husband tells the waitress just take it away I don't want the appetizer so that was all fine and dandy we get her steak I ordered a 6 oz sirloin and my husband ordered a 10 oz New York my six ounce was the same size as the 10 oz my husband calls the waitress back and says do you see a problem with the size of the steaks she said well I'm going to go get my manager who she proceeded to tell us is not there a minute later in walks the owner of the restaurant he said first of all none of my stuff have long hair all the waitresses have long hair and proceeded to say dinners on me and swears at us and tells us to get the f out of here there the door never been to a restaurant and had that kind of service on are anniversary on top of it allMore
We went there for supper on February 15 and had the shrimp in garlic butter to start. It was very fresh, lots of shrimp and good flavour. We had Caesar salad next and it was delicious, super garlicky. The Greek lemon potatoes were some of...the best I’ve ever had. Service was a bit slow, it took 10 minutes fir drinks to come but we weren’t in a hurry and the food made up for the waiting times.More
We stay in Rocky Mountain House 2 or 3 times a year and always eat at Grillers. My husband says that the steaks are the best! All the food we have tried is delicious and plentiful. Of note on our recent visit, they are now...serving breaksticks instead of the garlic toast, which I loved, but that won't stop us from eating there.More