Very disappointing experience. Booked a wine tasting for 4 people at 4:15 and arrived 10 minutes late (the usual grace period for any restaurant) and was told our reservation was given to another group. One of the workers told us there is only a 10...minute grace period, an though we were within it, failed to own up to the fact that they had given our reservation away to another group, but they had mistaken them for us meaning we actually paid for their tasting. Staff were very rude, I would not recommend.More

I understand the issue of having so many people drop in these days - the Naramata Bench is incredibly popular and busy with tourists - but the barriers here seem excessive. Required pre-ordering of your food as part of a reservation... meaning that if you...invite someone to lunch you need them to tell you what they want before you book. For us... we dropped in, no reservation. Told by the surly hostess that we needed a reservation and there was no room. We stepped 20 feet away and made a reservation for 5 minutes from then and walked back to her. Fine. Seated. Food and wine and ambiance really nice, once you get in there. Yes, they drill your wallet hard, but hey, that's expected at a nice winery like this. Overall, despite the inconvenience, I'd consider going back. It was a nice patio for a really good lunch, in the end.More

We pre-booked our lunch which was a great experience. Our server was knowledgeable and very good at her job. The venue is absolutely gorgeous and it was a special treat for us. I definitely recommend going here for a meal as the food was phenomenal...in a gorgeous setting.More

Hostess rude and unfriendly. Not coming back here. Plenty of great wineries, no need to come back here.

Despite the fact that it was smoky and breezy, we had a delightful lunch with awesome service. Thanks so much for a memorable experience.

We did a wine tasting Sept 9th at 2pm and I wish I'd asked the woman's name - she was the only one with long, dark hair, originally from Oakville. She made the whole experience wonderful. Her depth of knowledge and her enthusiam for the...different varieties was quite remarkable. Thank you for a lovely time! We'll be back!More

Food was cooked to gourmet standards. Wine pairings were nice. Best white chocolate cheese cake I have ever had.