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Hours
Sun
10:00 a.m. - 9:00 p.m.
Mon
8:00 a.m. - 9:00 p.m.
Tue
8:00 a.m. - 9:00 p.m.
Wed
8:00 a.m. - 9:00 p.m.
Thu
8:00 a.m. - 9:00 p.m.
Fri
8:00 a.m. - 9:00 p.m.
Sat
8:00 a.m. - 9:00 p.m.
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CUISINES
Cafe
Meals
Breakfast, Dinner
FEATURES
Takeout, Seating, Wheelchair Accessible
Is this restaurant good for breakfast?
Details
About
Benino Gelato is a family owned gelateria located just steps away from the Comox Harbour. We invite you to indulge in our wide variety of gelato, artisanal coffees and panini sandwiches made in house.
CUISINES
Cafe
Meals
Breakfast, Dinner
FEATURES
Takeout, Seating, Wheelchair Accessible
Contribute
4.0
58 reviews
Excellent
31
Very good
16
Average
7
Poor
2
Terrible
2
Jharderis
Comox Valley27 contributions
Jun 2023 • family
We quite often stop at Binino gelato as do a lot of people in Comox however, the inconsistency of their size of their cones is irritating. The cones are expensive and sizing varies, depending on who is serving it. There needs to be more control over size and more consistency. I can no longer recommend it.
Written June 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo B
Comox Valley8 contributions
Aug 2022 • none
I will preface this review by saying that we are regular customers. We eat and or have coffee @Beninos probably 2 or 3 times a week.. so we are on a first name basis with most of the staff. Like all small businesses they are struggling to stay fully staffed but the kids who work there do a great job sometimes in very difficult circumstances.
OK.. now the great stuff. The assorted ice creams are fabulous. Favourites include White Chocolate Pomegranate, Apple Pie, Lemon Lavender, Cherry Cheesecake and the OMG Lemon Meringue Pie.
Hubby loves the breakfast sandwiches and waffles, I always have the pulled pork panini and we have drip coffee which you can refill.
The cookies are fab the lemon bars and chocolate cheesecake brownies are to die for. It's just a great place to relax, play a game [they have a wide assortment on the shelves] and chill out.
I just read a complaint about their customer service and all I can say is we have ALWAYS found them to be helpful, hard working and amenable.
They are SO under staffed.. but they do a grand job.
Do them a solid and clear away your own mess.. wipe off your table before you go.
We are huge fans and always will be.
Written August 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
garmea
7 contributions
Jul 2020 • none
2 families, 8 of us, went to visit. All the kids were happy and the parents that ordered chocolate. The lavender flavour was "meh". ( Both texture and flavour could be improved upon). Overall though, lots of flavours to choose from, clean, friendly service, 7 out of 8 loved their gelato and we will try it again if we need an ice cream fix while in Comox.
Written August 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leslita
Porto7 contributions
Jul 2023 • family
Used to be that one could get a decent crepe in an acceptable amount of time (15-20 mins) at Benino Gelato, but that was turned on its head today. We placed two separate orders for crepes when there was hardly anyone in the restaurant. After waiting for close to half an hour, we asked where our order was. Maybe our mistake was not seeing the writing on the wall - we can only surmise that the two orders had not been placed and we should have asked for our money back and quickly decamped. Instead, we waited another 15 minutes for two very substandard crepes and, to add to the fun, one of them was not the correct order. The server barely made eye contact with us and could only suggest that we take the food in a takeout container. Better management and better training, including instructing servers on how to take responsibility when orders go sideways, would go a long way to address such experiences.
Written July 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irene D
Comox82 contributions
Mar 2022 • solo
Come here regularly for a chai and sometimes a bite to eat. Nice clean location. Unfortunately today was the first unpleasant experience I've had. The vegetarian panini was toasted to the point where it was flattened. Background music was metal rock that made my jaws clench. Since it is $18 for a small panini and a large chai latte, I come here more for a way to decompress and relax and don't do it too often. Time for a break I think. Not feeling decompressed or relaxed right now.
Written March 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura Z
Comox Valley208 contributions
Sep 2022 • family
Cute Gelato Cafe we delicious flavours to choose from. Generous two scoops with option to have two different flavours. I recommend the fruit flavours!
You can also have lunch here for basic Paninis, soup style lunch.
We went for gelato on a sunny afternoon which was perfect. We went with the family and here is 2 photos of Grandma with a two scoop waffle cone. I find the gelato easier to eat from the cup option with a little spoon.
Written September 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hummingbird0888
Victoria69 contributions
Aug 2022 • couples
AMAZING gelato! I was on cloud nine while eating the cotton candy and bubble gum gelato and the size was perfect. My husband really enjoyed his sundae. It looked (and tasted) amazing! We can’t wait to come back!
Written September 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irene D
Comox82 contributions
Jul 2023 • couples
Waited about 25 minutes for a chai latte and a mocha. Understaffed and disorganized. Have been here several times in the past but I think I will explore other options in the future. Maybe the owner/manager needs to be on site to assist?
Written July 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jarmwr40
British Columbia2994 contributions
Jul 2021 • none
had an amazing raspberry white chocolate macaron at OMG.
then lunch at the new tradition brewing company..
came here after for dessert.
a large building and outdoor seating area.
a number of patrons.
I love gelato but found my selection disappointing.
looks like a popular spot.
Written July 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian L
Haywards Heath75 contributions
Sep 2024 • couples
Nice gelato...good flavours, big chunks of cookie in the Cookies and Cream and pastry in the Apple Pie
Decent size servings as well
Written September 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson L
Kelowna5125 contributions
Aug 2023 • friends
Super friendly staff and very good gelato. It's super cute inside here too, definitely would come back again when I'm in town next.
Written September 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ljiljana K
Qualicum Beach22 contributions
Jan 2021 • none
Visiting Comox , I stopped to have lunch. I had my mask on, I disinfected my hands, and the server noticed that , as there were only a few people inside. I think, 4 or 5 people, all together. Noticed , the same server as last time, and I was hoping she would be a bit nicer, than on my last visit. I placed an order, I payed, including tip, that is already placed on the machine. I thought , in service industry, you have to earn your tip. But I added tip , as well. She said the coffee is around the corner.. Because i had a mask on, I never noticed that she already place coffee in the cup. The mug is white, the table is light color , too. I touched the handle of the cream, as it was on the bottom, almost empty, i touched second container, and it wa s, almost, empty , as well. I called her for help, and she came over furious, that i touched jugs : She said - What did you touch ? Very angrily. -- " She continued : " Now I have to clean everything . Your coffee is here ", pointing toward the mug on the table.. She walked away, and told the tall fellow about me, and he looked towards me.. As I already paid , I waited for my order... I decided not to stay there another minute. I asked for th ebox, and placed my food inside, and left to the car. As i am diabetic, I asked , when I placed my order , what was in the salad. She only said - it is balsamic. Inside were dried cranberries, that I cannot have . Needless to say, my total was close to $ 20.00 . Too much for a very bad experience. I used to work in Hospitality , all over Europe, for many years. I learned to cook and bake from my mom, who worked in 5 star hotel in my hometown of Heritage UNESCO - Dubrovnik. I can say, I make far better Focaccia bread, that panini sandwich is made of. My late friend Serafina was the only person who made it better than me, in her former Italian deli.. I was travelling through, and as a diabetic person, you have to have your meal on time.. I support local restaurants, everywhere I travel.. But I will never ever visit this place again..
Written January 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IslandRascal
8 contributions
Dec 2019 • none
Love the restaurant ambiance. Bright and walking distance to everywhere in the heart of downtown Comox. I sometimes go here twice or even three times a day!! Morning coffee - cappuccino is excellent. Lunch for $5 soup. Always tasty : ) Then summer time take the kids for gelato on the outdoor patio!! Love the new location at Comox Centre Mall. Great staff are always friendly.
Written December 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Footsac
Comox353 contributions
Jun 2019 • couples
this gelato shop....has moved and expanded to include some basic "italian" foods. Today one of the features was a Mexican waffle...so go figure....anyway....the food was quite good. I had a panini special that came with a side salad and basic dressing....tasty. My latte was a tad cold, but still quite good...my partner also had another choice of Panini and it was more or less the same.....good.....my beef and the reason I rated it average is that it seemed to be totally disorganized in the ordering department....one person who was doing the best she could...was stretched between taking orders and creating gelato cones...which resulted in some people who had been waiting in line for 10 to 15 minutes to get served, being left for those wanting gelatos.....not sure what they could do to improve that...but it needs attention. Lastly, everyone behind the counter, seemed to be running around at a very fast pace and opening and closing cupboards and moving trays...all of which should really be out of sight....but....will go back again....and check out what is different next time...
Written June 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Van D
Burnaby22 contributions
Sep 2018 • family
Decent selection of ice cream flavours but caters to the younger crowd than gelato enthusiasts.
I had the chocolate and blueberry gelato. My little boy had chocolate and Berry yogurt. While the chocolate was decent, the other flavours were a bit too sweet.
Friendly servers
Clean shop
Written September 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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