We used to get pizza from them all the time(once every two weeks).Last time we ordered from them (this was about two years ago) we had an issue with delivery. They told us it will be about 45 minutes. It was more than an hour...and a half, since then we've been getting pizza from Pizza Nova(a bit more money but never an issue with delivery or quality). Don't know why but we decided give them a try again last night. They told us that it will be about 45 minutes for pick-up. Not too bad considering how busy other places were. After 45 minutes i went to pick it up. It wasn't ready. They said it will be 10 more minutes. After 15 minutes I asked if it's ready. They responded that the pizzas are in the oven and they are almost ready. waited another 15 minutes. Finally they were ready. I paid and was almost on my way, but not before I looked inside the boxes. It wasn't what we ordered. Had to wait again. At that moment I just wanted to leave since it started getting busy inside the store(forget about the 2m distancing). Almost an hour and a half later I was on my way. The pizzas were OK but very thin, I guess you get what you pay. We didn't order thin crust but that's how they make them now. I'm not the one to complain about everything in the world but all they had to say is that it will be more than an hour so I wouldn't have to wait that long inside the store.More