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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Canadian, Pizza
Special Diets
Vegetarian Friendly
Meals
Dinner, Breakfast, Lunch
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meals, features, about
Reviews (70)
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68 results
Traveller rating
29
22
10
2
5
Traveller type
Time of year
LanguageEnglish
Traveller rating
29
22
10
2
5
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All reviews pizza ribs heading west nice atmosphere food was great oven kap difference specials homemade ingredients business town
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Reviewed March 20, 2020

I attended your establishement for dinner. I ordered a glass of wine and my guest ordered a drink as well. We waited for our order and while waiting after a few minutes, we asked for another drink. The server said she was busy and that...she would bring it when she had time. She also said she had been working for over 45 years and needs help and cannot serve everyone by herself. She kept going on and on so we decided to finish our appetizers and drinks and went to another establishment. I realize that you are busy but your server should not have to complain to customers.More

Date of visit: February 2020
Helpful?
Reviewed March 1, 2020

I love that this restaurant announces its weekend specials on Facebook with nice photos. Nice touch. Last weekend, they had a shrimp pizza with creamy Alfredo sauce. I had to try it. It was delicious! I was asked if it should become a regular menu...item. Oh, yes, definitely!More

Date of visit: February 2020
Helpful?
C7867BBpierred, Owner at Papa Franco's Restaurant, responded to this reviewResponded March 3, 2020

Thank you for taking time to comment. We appreciate it. Customer opinions help us in our growth.

Reviewed February 16, 2020

Very good food, service is excellent. A little cramped seating but still ok. It's a bit too expensive for my salary but i still go once in a while

Date of visit: January 2020
Helpful?
C7867BBpierred, Owner at Papa Franco's Restaurant, responded to this reviewResponded February 24, 2020

Thank you so much for your comment. It is always appreciated.

Reviewed January 27, 2020

I love the margarita pizza at this place. There are many other tasty items. On the last visit, my husband enjoyed a seafood lasagna. Good service and great food. Nice atmosphere, reasonable prices.

Date of visit: November 2019
Helpful?
C7867BBpierred, Owner at Papa Franco's Restaurant, responded to this reviewResponded January 28, 2020

Thank you so much for your comments. Glad you enjoyed your experience.

Reviewed August 3, 2019 via mobile

I ordered take out food . The price on their web site doesn't match what you pay . I paid extra $1.14 which is not biggy .They offered to give me back the difference but I didn't take it as it is not about the...money, it is about the principle and to have organized business , in addition I don't want my meal to have any extra additives to it.The food is average or below. I don't think I will order from them again , not for the extra price but for the food. Front desk employees are not happy.More

Date of visit: August 2019
Helpful?
Pierre D, Owner at Papa Franco's Restaurant, responded to this reviewResponded August 5, 2019

Thank you for bringing up the discrepancy in pricing with one item. Some prices were changed recently and this one, unfortunately, was overlooked. We apologized and offered to refund the difference, which you refused. We followed good business principles and tried to correct the situation....More

Reviewed August 1, 2019

We were recently visiting Kapuskasing and wanted to go for Dinner. Papa Franco’s was recommended by our Hotel desk. The restaurant is located on the edge of town heading west on the Trans Canada. Very nice decor in the dining room and the food was...great. They offered a rib special which came as a complete meal and the ribs were excellent. I saw that they had a wood fired pizza oven so I ordered a Pizza. Great crust and ingredients were top quality. The only disappointment was the Coconut Cream Pie. Not homemade and not near up to the quality of the other food. Service was quick and pleasant. Our food came out hot and well presented. Owner was at the register and asked about our meal. Go and get a Pizza. You would not normally find a genuine Italian wood fired Pizza oven in a small northern town.More

Date of visit: July 2019
Helpful?
Pierre D, Owner at Papa Franco's Restaurant, responded to this reviewResponded August 5, 2019

Thank you for taking the time to comment. We are glad you enjoyed your experience. As for the coconut cream pie, we appreciate your mention and we will focus on improving it. Cheers!

Reviewed June 23, 2019

My Wife and I went here for dinner and foolishly ignored the Italian foods on offer and chose the pub fish (haddock) and chips. The fish was over cooked and dry. The bill was $48.57.

Date of visit: June 2019
Helpful?
Reviewed May 8, 2019 via mobile

Not only was my chicken parmigiana amazing but the service was over the top. The owner came to our table numerous times to make sure all was well. I also loved that they only use loon vodka made in our neighbouring town of Hearst! I...highly recommend this restaurant for any occasion.More

Date of visit: April 2019
Helpful?1  
Pierre D, Owner at Papa Franco's Restaurant, responded to this reviewResponded May 13, 2019

Thank you, we appreciate your comment and we look forward to serving you again.

Reviewed December 11, 2018 via mobile

During our visit with my in-laws a few of my husband high school friends decided to meet for a meal. We were able to reserve a few tables for our gathering. The server was amazing. The menu offers a variety of entrees for everyone's taste....We were able to to enjoy a cocktail , appetizer cnd entrée. Portions are perfect and the food was excellent. I would recommend this restaurant in Kapuskasing!More

Date of visit: October 2018
Helpful?
Pierre D, Owner at Papa Franco's Restaurant, responded to this reviewResponded December 17, 2018

From the whole team, a big thank you! We are pleased to know that you enjoyed the food, the service and your experience. Cheers!

Reviewed October 18, 2018

Stopped in for breakfast and was pleasantly surprised by the wonderful omelette, sausage,and potatoes. Very tasty and when I saw the brick oven was only wishing I could be there for Pizza.

Date of visit: September 2018
Helpful?
Pierre D, Owner at Papa Franco's Restaurant, responded to this reviewResponded October 21, 2018

Thank you for the comment, we always appreciate it. We are glad you enjoyed your meal and look forward to seeing you again.

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