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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$9 - US$19
CUISINES
Bar, Canadian, Fusion
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (457)
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455 results
Traveller rating
270
111
32
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20
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Time of year
LanguageEnglish
Traveller rating
270
111
32
22
20
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All reviews lobster fish and chips salad burger wings welland canal great atmosphere canal side lift bridge ships port suite kelly wrap beers summer supper
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Reviewed 2 days ago

Waited over an hour for a dinner that consisted of soup (already made) and a microwaved sandwich . When I asked the waitress at the one hour mark when our dinner she sent a large rude man over to give us a barrage of excuses...but no apologgiesMore

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 26, 2023 via mobile

Food was great, especially the Lake Erie Perch dinner. Great atmosphere, and great location on West Street. Brought friends here for lunch and everyone enjoyed. Will definitely be back

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 22, 2023 via mobile

Hello all. Firstly this is our go to restaurant to always bring our out of town guests. We had lunch there today., As usual the food was wonderful and fresh. The flavours of the soups and main courses were to die for. The wait staff...as usual went above and beyond to make sure our lunch was 100% ok. Kelly saw us sitting across the street near the canal. Even though the restaurant was short staff she said she would take care of us in that location. She did and went above and beyond in her service to us. Kelly is a good ambassador for the restaurant. It is nice to find a hard working pleasant person these days., Keep this girl, she knows how to treat your customers. Again thanks Rick and Marilyn RidgewayMore

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 25, 2023 via mobile

I don't know anymore but is it normal to sit down and wait 30 min before someone takes your order for lunch . Can't comment on the food we didn't get that far . Very poor service, it seemed like they were taken care of...the people sitting across the street.More

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
greg poisson, Owner at Canalside Restaurant, Inn & Kitchen Store, responded to this reviewResponded June 26, 2023

Try doing our job for one day. I highly doubt it took 30 minutes for drinks. We do have many happy customers just go to Google reviews to see them. Grumpy and whine customers suck too.

Reviewed June 19, 2023

I had high hopes going into this restaurant. Great Location. Great Atmosphere inside. Unfortunately the Food was disappointing. After waiting over +15 Minutes for our Appetizer. It looked like store bought pita bread with cheese and garlic thrown on top. The Fish I ordered (...Fish and Chips ) was Basa. That alone tells you that it is not going to be good. Sorry, call me Old Fashion. But F&C is either Cod or Haddock! Unfortunately again taste less. The Fries looked like they had been Re-Fried once too many.More

Date of visit: June 2023
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Reviewed May 31, 2023

We chose the outdoor area, adjacent to the canal. We stood on the grassed area (me using a cane). There were two empty tables. We waited while the server attended to a table of four people. She didn't acknowledge us, and went into the restaurant....Then a man came out, presumably the manager, as he went from table to table for about six tables near where we were standing, asking if they enjoyed their meals. Wondering why he didn't first seat us and then do that, we nevertheless waited patiently. He didn't acknowledge us. The server then returned, attended to a table, and again didn't acknowledge us. After patiently waiting 10-15 minutes, we left. On a positive note, we are grateful to have enjoyed a lovely meal with friendly service at another restaurant close by.More

Date of visit: May 2023
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Reviewed May 28, 2023

This restaurant was quaint right next to the marina. Service was friendly and efficient. Food was good quality and delicious however, the pasta was over cooked and the salmon was as well.

Date of visit: May 2023
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Reviewed April 5, 2023

Yea it was quiet .and nice setting for dinner I wouldn't go back for fish. Can,t comment on other food.

Date of visit: April 2023
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Reviewed October 15, 2022 via mobile

I normally wouldn't write a poor review but the food was not worth the money we spent. The steak sandwich was a roast beef dip at best but instead of dipping it yourself it comes pre-drenched for you to the point it fell apart trying...to eat it. The temperature everything arrived at the table was also off putting as it came right out of the kitchen. Unsalted soggy fries. Just overall not a good experience.More

Date of visit: October 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 2, 2022

We came across this restaurant while making a leisurely afternoon drive to the Port Colborne area. This restaurant offered indoor and outdoor seating, as well as seating in an area across the street in a park alongside the Welland Canal and the Clarence Street lift...bridge. It was very interesting to see that bridge in action from our seats at the restaurant. We were pleasantly surprised by the selection and quality of the menu. The Garlic Steak Sandwich and the Canalside burger were very tasty, as were the accompanying salads that had cranberrys, mixed cheese, and pecans.More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 29, 2022

The owner was very responsive in accommodating an extra night at the last minute! Beautiful hotel with a great view.

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 17, 2022 via mobile

Stayed at their suites on top of the restaurant, went down for supper, had the strawberry mint soup…which was amazing….who knew….with a tarragon chicken wrap, pickerel wings…delicious, and some lobster mushrooms. Everything was great…even got to watch a ship go by…definitely would go back

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 15, 2022

I took a friend for her birthday Sat Aug 13 to have early dinner before theatre, We sat outside near the canal. It was busy but our waitress handled everything with a fabulous sense of humour and very helpful with selections on the menu We...both enjoyed our meal, it was served hot and in a good amount of time. Would definitely go back!More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 11, 2022 via mobile

We sat outside and enjoyed their brews and fish&chips, which were both delicious. Salad was delicious too! I would definitely recommend eating here!

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 5, 2022

We just love this place. We love to spend our summer sitting on the sidewalk patio or on the Canal side tables for sharables or dinner and a great glass of red wine. Staff are super friendly and the food is wonderful. Our go to...place for sure.More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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cindygF1132ZH
September 1, 2021|
Answer
Response from GeoAnger | Reviewed this property |
I ate inside and both my servers wore their mask properly. They did move quickly though.
0
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Cheryl W
June 4, 2018|
Answer
Response from gregpI7937SJ | Property representative |
We do not control the menu online on TA. We are unable to change it without paying them over $200 and we change our menu twice a year. To see the current menu please go ro our website.
1
Vote
LaMoglieItaliana
January 28, 2015|
AnswerShow all 4 answers
Response from Bberrie | Reviewed this property |
Yes they serve wine and beer, if you like red, their Malbec is good. Enjoy.
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CANALSIDE RESTAURANT, INN & KITCHEN STORE, Port Colborne - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Canalside Restaurant, Inn & Kitchen Store

Yes, Canalside Restaurant, Inn & Kitchen Store offers takeaway services.

Canalside Restaurant, Inn & Kitchen Store is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5