We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jack's Family Restaurant

COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regular temperature checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 20-10-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jack's Family Restaurant
Updated 20-10-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews



US$7 - US$16
Pizza, Canadian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features
Reviews (845)
Filter reviews
838 results
Traveller rating
Traveller type
Time of year
More languages
Traveller rating
Show reviews that mention
All reviews fries sandwich souvlaki liver and onions eggs benedict beans chicken fingers steak soup huge portions farmers market country playhouse worth the wait prices are reasonable jacks supper combo
Selected filters
Updating list...
Reviewed January 30, 2021

In spite of Covid recking havoc on restaurant owners & other small business.Jacks gave me & my family a great birthday breakfast . Eggs Benedict is the best even in a take out box. Thank you Melodee Fox

Date of visit: January 2021
Reviewed December 12, 2020

Food is amazing. Portions are huge. Service is great. Everything about it is the best. Had an amazing time and it is the Best restaurant making it the Bestaurant

Date of visit: October 2020
JacksFamilyRest, Owner at Jack's Family Restaurant, responded to this reviewResponded December 16, 2020

Haha! We love it! Thank you so much for the great review. We get a lot of reviews on a variety of platforms but this is the first time we have ever seen "Bestaurant" Thank you for the love!

Reviewed November 24, 2020

Excellent choices and large portions. We had the Greek dinner and a couple of drinks. Great taste and service . We will return !

Date of visit: November 2020
Reviewed October 31, 2020 via mobile

Tried Jack’s Family Restaurant for the first time for dinner. A reasonably full menu with many lunch and dinner options. Food was average as was the service. Decent sized portions.

Date of visit: October 2020
Reviewed October 18, 2020 via mobile

Went to Jacks as the breakfast at our hotel was not so great! My husband enjoyed the Canadian Eggs Benedict and I loved the crepe stuffed with berries and banana! Always a great place for breakfast!

Date of visit: October 2020
Reviewed October 13, 2020 via mobile

We ate here several times over the course of our weekend stay. We had Excellent service and food each time. The prime rib on Saturday was the best we’ve had in a long while. We also really enjoyed the pork schnitzel and pumpkin pie.

Date of visit: October 2020
Reviewed September 16, 2020

Proud to support a great local business today. Food, service, and protocol all top notch! A great spot with outdoor tables.

Date of visit: September 2020
Reviewed August 9, 2020

Great family restaurant. Close to st Jacobs Farmers market. Food was really good. Baby ribs were perfectly done. Montreal smoked Sandwich was excellent. Jack’s burger was a little dry though. Great size portions. Highly recommended!!!!

Date of visit: August 2020
Reviewed August 1, 2020 via mobile

I ordered the Friday night special. A 10 once new york steK dinner with French fries vegetables. Started off with a garden salad with their homemade salad dressing Creamy Balsamic. My father & Margret had a hot hamburger sandwich mashed potatoes and gravy & vegetables....Start off cream of dumpling soup. homemade. Pat had Spaghetti And chicken Parmesan. We also shared an order of garlic bread with cheese. All the food was incredible. The service was outstanding we had one awesome waitress which made the Entire evening incredible. My steak was appsolutely incredible it was cooked to perfection. That's steak was the best Tasting steak I've had in a long time.More

Date of visit: August 2020
Reviewed June 27, 2020

Breakfast lunch and dinner. this is a great place to to catch up with family and friends. The portions are filling and the service is always fast and friendly.

Date of visit: February 2020
View more reviews
Best nearby
Best nearby hotelsSee all
Holiday Inn Express & Suites Waterloo - St. Jacobs Area
437 reviews
.05 km away
Courtyard Waterloo St. Jacobs
491 reviews
.20 km away
Hampton Inn & Suites By Hilton Waterloo St. Jacobs
10 reviews
.24 km away
Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
826 reviews
.28 km away
Best nearby restaurantsSee all
The Crazy Canuck
573 reviews
.17 km away
The Fritter Company
23 reviews
.39 km away
Kara's Market Cafe
30 reviews
1.02 km away
Best nearby attractionsSee all
St. Jacobs Country Playhouse
494 reviews
.16 km away
Market Road Antiques
61 reviews
.15 km away
St. Jacobs Antique Market
52 reviews
.50 km away
The Outlets at Jacobs & Market District
125 reviews
.08 km away
Questions & Answers
Ask a question
Anne-Marie H
July 23, 2018|
Response from MapleLeaf33 | Property representative |
Hello! Thanks for your kind words! Our bbq sauce is our secret house recipe that we make from scratch so I cant really tell you what's in it ;) Thank you so much and we hope to see you again soon. Feel free to leave a quick... More
Junk B
September 11, 2017|
AnswerShow all 8 answers
Response from JacksFamilyRest | Property representative |
Yup, absolutely. 100% free wifi!
January 4, 2017|
AnswerShow all 3 answers
Response from MapleLeaf33 | Property representative |
Thanks for your question. Yes we do. We have 5 whites, 5 reds, and a rose all available by bottle or glass. It's a fairly decent selection for a family restaurant.
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Jack's Family Restaurant

Yes, Jack's Family Restaurant offers takeaway services.

Yes, Jack's Family Restaurant offers delivery services.

Yes, Jack's Family Restaurant is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Jack's Family Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4