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Jack's Family Restaurant

20 Benjamin Rd, St. Jacobs, Ontario N2V 2J9, Canada
+1 519-746-4800
Certificate of Excellence
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  • Excellent47%
  • Very good37%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“brunch” (21 reviews)
“taco salad” (10 reviews)
Open Now
7:00 a.m. - 9:00 p.m. Hours
Pizza, American, Greek, Canadian, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
20 Benjamin Rd, St. Jacobs, Ontario N2V 2J9, Canada
All Details
Top 3 Reasons to Eat Here
Sponsored by: Jack's Family Restaurant
1. Excellent, Friendly Service
"The service is excellent - friendly, efficient, and fast!"
See reviews that mention great service
2. Huge Portions
"The food was great and huge portions. Staff very friendly"
See reviews that mention huge portions
3. Great Value
"Consistant, excellent service and food and very reasonable prices."
See reviews that mention price
Write a ReviewReviews (716)
Traveller rating
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1 - 10 of 710 reviews

Reviewed 2 days ago via mobile

My husband and I usually go to Jack's for dinner before going to the theatre but this time we went for lunch after shopping. It was just as good at lunch. Whether you order the turkey dinner or fish and chips, you will not be...More

Date of visit: November 2018
Thank 819lenak
Restaurant's Favourite
Reviewed August 27, 2018 via mobile

The menu is extensive and the service is quick. Portions served are very generous. The interior of the restaurant is spacious and modern. To top it all off, we found the pricing to be very fair. If you are looking fir a good solid eating...More

Date of visit: July 2018
Thank DaveA724
Reviewed 2 days ago via mobile

Great food fast service friendly and clean!! Plenty of food choices !! You should not leave hungry!!

Date of visit: December 2018
Thank Kim O
Reviewed 5 days ago

Jacks is a great place for breakfast (it’s likely good for other meals but I have just eaten breakfast there). The food is good and the prices are reasonable. My only con would be that there’s usually a wait to be seated, but this is...More

Date of visit: September 2018
Thank tiggerhiker
Reviewed 6 days ago via mobile

I ordered the quesadilla lunch special, when it arrived it was cold and was falling part. They had put little to no cheese on it, as well the onion was so thick and too over the whole meal. When I expressed my dissatisfaction with the...More

Date of visit: December 2018
Thank Vacation582482
MapleLeaf33, General Manager at Jack's Family Restaurant, responded to this reviewResponded yesterday

Thanks for your visit and your honest feedback. We love hearing all feedback, both the good and the not-so-good. We definitely strive for perfection here at Jack's but unfortunately, we are not always able to achieve it. I guess there was little bit of a...More

Reviewed 6 days ago

We visited on a market day (the famous St Jacobs market just meters away) and even at a relatively early hour had to wait a little bit. But were promptly seated. Brisk and efficient service and the food came out of the kitchen almost instantly....More

Date of visit: November 2018
Thank Gardiner W
Reviewed 6 days ago

We decided to go out for breakfast before going shopping and picked Jack's Family Restaurant in St. Jacobs. The cafe was almost full when we got there and the breakfast smells were greeted us at the door. Quickly seated with menus and coffee poured in...More

Date of visit: December 2018
Thank Henry D
Reviewed 2 weeks ago via mobile

We were staying at a hotel nearby and were told we would get a discount here. It is a very nice family restaurant with good food and huge portions. Nothing fancy but if you are looking for good for, helpful servers and to leave full...More

Date of visit: November 2018
Thank carriesunshine
Reviewed 2 weeks ago

Was in St. Jacobs to do some shopping and stopped at Jack's Family Restaurant. The menu is extensive but I settled on liver and onions. The meal was exceptional. There was so much food that I ended up taking a little over half of it...More

Date of visit: November 2018
Thank Danise S
Reviewed 2 weeks ago via mobile

Our experience at Jack's restaurant was fabulous! We got there at the wait was 20 mins but when we saw the plates of food people had we thought it was worth the wait. Our coffee was always topped up, the menu was huge and had...More

Date of visit: November 2018
Thank Paradise271881
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Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
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Nearby Attractions
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The Outlets at Jacobs & Market District
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Ask a question
Questions & Answers
Anne-Marie H
July 23, 2018|
Response from MapleLeaf33 | Property representative |
Hello! Thanks for your kind words! Our bbq sauce is our secret house recipe that we make from scratch so I cant really tell you what's in it ;) Thank you so much and we hope to see you again soon. Feel free to leave a quick... More
Junk B
September 11, 2017|
AnswerShow all 7 answers
Response from Cougar152 | Reviewed this property |
Didn't check for wifi but looks like someone else said there was free wifi.
January 4, 2017|
AnswerShow all 3 answers
Response from MapleLeaf33 | Property representative |
Thanks for your question. Yes we do. We have 5 whites, 5 reds, and a rose all available by bottle or glass. It's a fairly decent selection for a family restaurant.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$6 - US$15
Lunch, Dinner, Breakfast, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Television, Accepts Credit Cards
Good for
Special Occasion Dining, Local cuisine, Child-friendly, Kids, Groups
Open Hours
7:00 a.m. - 8:00 p.m.
7:00 a.m. - 9:00 p.m.
7:00 a.m. - 9:00 p.m.
7:00 a.m. - 9:00 p.m.
7:00 a.m. - 9:00 p.m.
7:00 a.m. - 9:00 p.m.
7:00 a.m. - 9:00 p.m.
Location and Contact Information
  • Address: 20 Benjamin Rd, St. Jacobs, Ontario N2V 2J9, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  St. Jacobs
  • Phone Number: +1 519-746-4800
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