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Jack's Family Restaurant

20 Benjamin Rd, St. Jacobs, Ontario N2V 2J9, Canada
+1 519-746-4800
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  • Excellent47%
  • Very good37%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“brunch” (20 reviews)
“hash browns” (22 reviews)
Open Now
7:00 a.m. - 9:00 p.m. Hours
Pizza, American, Greek, Canadian, Vegetarian Friendly, Gluten Free Options, Vegan Options
$$ - $$$
20 Benjamin Rd, St. Jacobs, Ontario N2V 2J9, Canada
All Details
Write a ReviewReviews (650)
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1 - 10 of 645 reviews

Reviewed 4 days ago

Our hotel was walking distance to Jack's, therefore, we ate there several times. They have great, well prepared food. The portions are huge and various items on the menu.

Thank Mickie S
Reviewed 6 days ago

We stopped by after a day of shopping in St. Jacobs. It was almost empty as was mid afternoon. We were seated in a booth and ordered our drinks. I ordered the Taco Salad and my sister the chicken wrap. They arrived very quickly and...More

Thank Maureen S
Reviewed 1 week ago

Were here about 2 pm one afternoon, still fairly busy at that time. Service hit and miss and food Ok. Not sure I would bother going back again

Thank british-canadian-60
Reviewed 1 week ago

Okay, when are restaurants going to stop employing underage teenagers to run the place? Came to the restaurant late in the evening and told by the front desk that the kitchen was closing in half an hour. We sat down expecting a waitress to be...More

Thank TheFranticDancer
Reviewed 1 week ago

Every time I go to Jack's I swear I will never return. It's always busy and noisy. It's sole claim to fame is that it's situated conveniently close to St. Jacob's Theatre. The washrooms are digusting and for someone in a wheelchair practically inaccessible!

Thank Gail L
Reviewed 1 week ago

We had an hour to eat before enjoying a live performance at the St. Jacob's playhouse, as a result we opted for counter seating vs. for a table to open up (was advised it would be approx 10 min). We were told Jack's had great...More

Thank dtvl
Reviewed 1 week ago via mobile

Visited 2 nights in a row. Both meals were excellent. I had their special burrito, was massive and incredibly tasty. Wife had the mint cheesecake, again this was awesome. Can be busy, but well worth the short wait

Thank steven_lobb
Reviewed 2 weeks ago

This is a large family restaurant and often quite busy. They serve huge meals. We have found the service quite acceptable, however the meals are far too big for one person.

Thank mstobart
Reviewed 2 weeks ago

We went to this popular restaurant at the recommendation by our hotel.. We were seated by Jack's hostess, sat for 5-6 minutes without being attended to. I then advised the hostess that we had not been served. After another 5 minutes, still no server. We...More

1  Thank mikev37067
Reviewed 3 weeks ago

We see a few plays at the St Jacobs Playhouse a few times a year, and we always look forward to having lunch at Jacks. Our friends had a corned beef sandwich which was huge, part of a special that came with soup. One had...More

Thank Steve B
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Questions & Answers
Junk B
September 11, 2017|
AnswerShow all 7 answers
Response from Cougar152 | Reviewed this property |
Didn't check for wifi but looks like someone else said there was free wifi.
January 4, 2017|
AnswerShow all 3 answers
Response from MapleLeaf33 | Property representative |
Thanks for your question. Yes we do. We have 5 whites, 5 reds, and a rose all available by bottle or glass. It's a fairly decent selection for a family restaurant.
July 20, 2016|
AnswerShow all 8 answers
Response from Angie W | Reviewed this property |
We didn't book before we went to Jacks, just checked in when we got there. We had to wait around 20minutes the first time, and about 10 minutes the second time. Excellent meals, and enormous portions! The desserts are... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$6 - US$15
Lunch, Dinner, Breakfast, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Television, Accepts Credit Cards
Good for
Groups, Special Occasion Dining, Local cuisine, Kids, Child-friendly
Open Hours
7:00 a.m. - 8:00 p.m.
7:00 a.m. - 9:00 p.m.
7:00 a.m. - 9:00 p.m.
7:00 a.m. - 9:00 p.m.
7:00 a.m. - 9:00 p.m.
7:00 a.m. - 9:00 p.m.
7:00 a.m. - 9:00 p.m.
Location and Contact Information
  • Address: 20 Benjamin Rd, St. Jacobs, Ontario N2V 2J9, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  St. Jacobs
  • Phone Number: +1 519-746-4800
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