We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Jack's Family Restaurant

Certificate of Excellence
$$ - $$$
Pizza, American, Greek, Canadian
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
20 Benjamin Rd, St. Jacobs, Ontario N2V 2J9, Canada
+1 519-746-4800
07:00 - 21:00
Open now
See all hours
Sun 07:00 - 20:00
Mon - Sat 07:00 - 21:00
More Info
Add Photo Write a Review

461 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 457: English reviews
Toronto, Canada
Level Contributor
452 reviews
344 restaurant reviews
common_n_restaurant_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

So Roast beef -very good - large portion size. Loaded baked potato had an extra charge and wasn't worth it. The salmon with rice - rice seemed to be like pre-made rice not homemade. Service was very good. Wine and beer prices were average priced.

Thank Elizabeth M
Orangeville, Canada
Level Contributor
30 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

ok- so I was hesitant, but upon the urging of the front desk person at our hotel - we went to Jack's for a family dinner. 2 adults and 2 kids under 14. WOW The place is huge on the inside and can accommodate a lot of people. The service was friendly and the server was helpful. The food---homemade. You... More 

Thank Kimthemomma
Elmira, Ontario, Canada
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

We go to Jacks about once a week. The food is not over the top but good tasting with generous portions and reasonably priced. The Televisions are only at the bar which is good as I find them a distraction to conversation. As a good local you may have to line up for a bit as it is well attended.... More 

Thank Stephen R
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Always a favourite. Good service and value. Always busy, but worth the wait. Meal portions are large, good to split between two people.

Thank stephen r
Hamilton, Canada
Level Contributor
39 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Since it opened its doors 7 years ago, this place has been a success. It's located across from the St. Jacobs market and it attracts both locals and tourists visiting the market. The food served here is traditional Canadian, and no matter what you order, it is REALLY good. I like for breakfast the JAck's combo offered here. These are... More 

Thank vdputte
Belleville, Canada
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Located across from the St. Jacobs Farmers Market and the St. Jacobs Outlet Mall. Great food and prompt service for a reasonable price. Try the locally-sourced pork schnitzel, served with real mashed potatoes and mixed vegetables that don't taste like they came out of the freezer. And the peach pie is totally worth the calories.

Thank KenandLeona J
Waterloo, Canada
Level Contributor
58 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Nice family restaurant. Prices may be a little high especially when I compare them to Harvest Moon, which is not that far. Their food quality is good and portions are large. It's a good place to stop for a bite. Service is ok, not exceptional but ok.

Thank dianeb1957_11
Ottawa, Canada
Level Contributor
58 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Very good food, and the portions are more than enough. We tried chicken souvlaki, it was delicious. Reasonable prices and good service.

Thank dima d
Level Contributor
4 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago

my friend and i had lunch at jack's for the first time ever last week. from the moment you walk in you just know you're in for a good experience. the hostess was quick and pleasant. our waitress was kind, efficient, and very attentive. the decor is pleasing to the eye, it's very clean, and it has a nice layout.... More 

Thank Sk0925
St. Jacobs, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 weeks ago

The meal was delicious and the portions are so large. The restaurant was very busy. There was a thirty minute wait, but it was well worth it. Staff are very friendly and work so hard. Would definitely visit again on our next visit.

Thank pamelamB9871XN

Travellers who viewed Jack's Family Restaurant also viewed

St. Jacobs, Region of Waterloo
St. Jacobs, Region of Waterloo
St. Jacobs, Region of Waterloo
St. Jacobs, Region of Waterloo

Been to Jack's Family Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$6 - US$15
Pizza, American, Greek, Canadian
Lunch, Dinner, Brunch, Breakfast
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Television
Good for
Child-friendly, Kids, Local cuisine, Special Occasion Dining, Groups, Cheap Eats
Open Hours
07:00 - 20:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
Location and Contact Information
  • Address: 20 Benjamin Rd, St. Jacobs, Ontario N2V 2J9, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  St. Jacobs
  • Phone Number: +1 519-746-4800

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jack's Family Restaurant and other visitors
6 questions
Ask a question
Kitchener, Canada
1 month ago
8 months ago
Brampton, Canada
over a year ago

See all questions (6)

Questions? Get answers from Jack's Family Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?