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Jack's Family Restaurant

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Ratings and reviews

Travellers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$6 - US$15
CUISINES
Pizza, Healthy, Canadian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Stay-at-home policy for staff with symptoms
Read more
Updated 22-07-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jack's Family Restaurant
Updated 22-07-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (885)
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877 results
Traveller rating
417
320
96
22
22
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Time of year
LanguageEnglish
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Traveller rating
417
320
96
22
22
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All reviews taco salad hash browns fries souvlaki salmon soup pizza large portions farmers market country playhouse montreal smoked meat great place to eat quick service prices are reasonable jacks jacobs homemade
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Reviewed 4 weeks ago via mobile

The staff were very friendly and helpful. We were seated right away and had our drinks within a couple of minutes. They have a wide selection of menu options and the portions were very generous. The food was hot and delicious. We will definitely go...again.More

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 24, 2022

We went to this restaurant on a Saturday for an early dinner. We got there around 4pm and were seated right away. However, by the time we left around 5pm, the restaurant was full and people were waiting even outside the door. The service was...quite prompt and friendly, and the food tasty. The portions were huge with very decent prices. I will recommend this place.More

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 13, 2022 via mobile

Restaurant was extremely busy the night before Farmer’s market (Thursday) - a long lineup. We were offered a spot at the bar which we accepted. The selection of food was really good, quality of food was excellent and service was outstanding….especially given the large crowd...the servers were handling. Highly recommend and will definitely go back when in the area again.More

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 13, 2022

We were very please with this restaurant. The staff at our hotel had suggested it & we were not disappointed. Huge menu with reasonable prices and excellent food & service.

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 12, 2022 via mobile

Staying at a nearby hotel, we looked up this restaurant's webite and viewed their menu online. Take-out option was clearly indicated on their website; however, when we called the restaurant to request our family's order, we were informed that they no longer offer take-out.

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 29, 2022

There are lots of places to stay and farmers market open Thursday and Saturday is such a good experience in north Waterloo Ontario.

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 26, 2022 via mobile

This is our favorite when in St.Jscob's. Food is always top notch, as is the wait staff. Highly recommend. Everything on menu is bountiful & soo tasty.

Date of visit: October 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 21, 2022 via mobile

This restaurant has a wide range of selections., and good for all ages. Everyone in our party was pleased with menue selections. Everything was priced fairly. The service was excellent. The Holiday Inn right beside it was also very good. There are lots of things...to do in the area.More

Date of visit: October 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 20, 2022

Friendly, fast service and great food. Large menu so many options. Located near shopping and St Jacobs theatre.

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 15, 2022 via mobile

I received a Welcoming greeting at the door followed by Warm, Friendly service and a Tasty, Homemade meal which I thoroughly enjoyed.

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 9, 2022 via mobile

We visited this restaurant after we visited St Jacobs Market. It’s directly across from the market. This was a Sunday and around 2:00pm. The restaurant was very busy. Lots if people from the market go there. It’s a family style restaurant. Very dated. But the...food and service was great. We ordered the Rueben sandwich and it came with your choice of potato salad, fries or Coleslaw for $16.99 and two pork and chicken Souvlaki for $21.99. The portions were huge for a lunch menu and delicious. I can see why the restaurant is very busy. Our server whose name was Laura was an excellent server. I highly recommend this restaurant if your coming from the market or in the area.More

Date of visit: October 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 9, 2022

The food was excellent, our only complaint was they don’t take reservations thus if you have plans for later with a strict time you have to go early to ensure you can dine there.

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 26, 2022

We had to wait seeing it was packed so the waiting time was 20 minutes but it was sooo worth it!!! The food was delicious and the portions were amazing! Definitely worth the $. Our breakfast was reasonable priced. The service was quick despite them...being so busy. Great Customer Service! I would highly recommend it!!!! 10/10 for sure.More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 5, 2022

We went there as a baseball team so there was 35 people. Lots of kids! They were able to organize us and get us seated and eating. The food was all homemade and big portions of it.

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 2, 2022 via mobile

Enjoyed our meal, taco salad, couldn’t eat it all. Very clean, server was friendly and helpful, easy access and perfect location when seeing a play at St.Jacobs Playhouse. Highly recommend!

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
Ask a question
Stefanie R
October 26, 2022|
AnswerShow all 2 answers
Response from cola6769 | Reviewed this property |
Hours of operation are from 8am to 8pm Tuesday-Sunday. Closed on Mondays for now. They do take reservations for groups of 6 or more but only on weekdays, not on Friday nights or weekends.
0
Votes
hungrylady2017
August 9, 2021|
AnswerShow all 2 answers
Response from MapleLeaf33 | Property representative |
Unfortunately not. We are so sorry. We haven't been able to open Mondays yet but hope to start soon. Definitely not by the 16th though.
0
Votes
Anne-Marie H
July 23, 2018|
Answer
Response from MapleLeaf33 | Property representative |
Hello! Thanks for your kind words! Our bbq sauce is our secret house recipe that we make from scratch so I cant really tell you what's in it ;) Thank you so much and we hope to see you again soon. Feel free to leave a quick... More
0
Votes
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JACK'S FAMILY RESTAURANT, St. Jacobs - 20 Benjamin Rd - Updated 2023 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Jack's Family Restaurant

Yes, Jack's Family Restaurant offers takeaway services.

Yes, Jack's Family Restaurant is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Jack's Family Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4