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Lots of staff doing nothing despite mess everywhere from previous customers. Someone needs to train them and make sure they are doing their jobs. Burger and fries were acceptable but price point is high so another location would be a wiser choice. Franchise owner must...get on top of this quick or corporate will correctly pull out. Burger business is competitive so lax management will result in a business failing.More
A small restaurant attached to other restaurants in a Big Box complex with lots of parking. Limited amount of lobby seating with left over packaging from previous customers on several tables and various areas of the floor. No shortage of staff behind the counter so...no excuse for lobby in need of cleaning. Order taker was fast and efficient. Good tasting peanuts in bulk were available for all customers to take at will presumably to eat while waiting for their orders to be made. Good thing there because the time it took to complete everyone's orders were was excessively long. 6 behind the counter people kitchen people seemed uncoordinated, each continuously looking at the order slips to remind them what products to prepare. Our regular burgers were two nice sized patties in between a squished over-toasted bun with all the condiments that were requested. An abundance of Fries came with the burgers but were very much over salted.More
Date of visit: December 2018
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