We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Cheshire Oaks Outlet Village | Coliseum Way, Ellesmere Port CH65 9HD, England
+44 151 355 1966
Website
Today
09:00 - 22:30
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
Add Photo Write a Review

498 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 497: English reviews
Level Contributor
47 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

Visited here with my wife for a birthday meal. The staff were very friendly and helpful. The food was ok, the garlic bread we shared to start was very greasy and the oil dripped off it when you picked it up. The ribs I had for my main course were ok, there wasn't much sauce compared to when you have... More 

Helpful?
Thank Nickdav86
Ellesmere Port, United Kingdom
Level Contributor
8 reviews
6 restaurant reviews
Reviewed 2 weeks ago via mobile

Visited here a number times, why? Who knows. Each time I go I think surely it will be better this time around, but no. Menu is limited and the food, it's not that great. Service is always good though so no complaints there. Would I go again. Not if I can help it.

Helpful?
Thank deboy1584
Warrington, United Kingdom
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago via mobile

We went here for a meal with my husband and 2 children. Both me and my husband ordered the serloin steak. It was that tough even a steak knife wouldn't cut through it! It was like chewing on a leather boot! Sent it back, the next was slightly better. But couldn't eat much if it because my knife wouldn't even... More 

Helpful?
Thank tinkytink1982
Merthyr Tydfil, United Kingdom
Level Contributor
89 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
Reviewed 4 weeks ago

Disappointed with the choice of menu at Frankie & Benny's but my wife and I decided on the fish and chips. The meal was quite tasty when it arrived but service was a little slow.

Helpful?
Thank Colin K
London
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Arrived at 10am for family breakfast to finish our holiday before leaving for home.Restaurant was fairly quiet and we received prompt, polite service. The food was very good ....we all had different dishes but everyone enjoyed their choices even the children. They were free refills on all the drinks ....excellent value for fresh well cooked food , would recommend this... More 

Helpful?
Thank londonpeppa
Chester, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 22 April 2017

Restaurant was busy when we arrived to book a table for a little over an hour later. It was a little quieter when we arrived for our reservation, and we were shown to a table straight away. Drinks arrived promptly, as did the food. However, it seems the food had been prepared in advance as both meals (mushroom & ricotta... More 

Helpful?
Thank Vivienne H
Level Contributor
62 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 21 April 2017 via mobile

One of the few American diner experiences we've not had, so thought we'd give it a go. We weren't disappointed. Nice environment, great authentic 50's music and friendly staff. Being a veggie, I'm always looking to see how much effort is put in to cater for people who aren't obsessed with meat ;-) and was pleasantly surprised to see a... More 

Helpful?
Thank Paul M
Llandudno, United Kingdom
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 21 April 2017 via mobile

Pleasant staff with prompt friendly service, we ate off the 6.95 weekday menu and food was ok. No complaints good experience

Helpful?
Thank Mrs M
Banbury
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 20 April 2017

We were almost first in so no problems with service or seating. Good value breakfast but orange juice too expensive so avoid. Good start to the day, shame they don't open earlier though.

Helpful?
Thank Smtmark
Chester, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 19 April 2017 via mobile

Took my son to the cinema as a treat and decided to pop in here for something to eat before the film started! Wish I hadn't the food was served within minutes just as shame it was freezing cold, both had chicken and wasn't taking any chances so left everything paid and went! Wasn't asked why we hadn't eaten our... More 

Helpful?
Thank myworld3112

Travellers who viewed Frankie & Benny's also viewed

Ellesmere Port, Cheshire
 
Bromborough, Wirral
Ellesmere Port, Cheshire
 

Been to Frankie & Benny's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Italian, American, Pizza, Gluten Free Options, Vegetarian Friendly
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Special Occasion Dining, Groups, Child-friendly
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Cheshire Oaks Outlet Village | Coliseum Way, Ellesmere Port CH65 9HD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Ellesmere Port
  • Phone Number: +44 151 355 1966

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's and other visitors
1 question
Ask a question
chester

See all questions (1)

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?