Walked out after an hour and a half. Not enough chefs but they kept seating people. Inept management.... didn't want to go there in the first place.... for sure never will return.
1 - 10 of 38 reviews
Food was average for hibachi but still met the need. Service was very slow and we had to ask them to start cooking or we still would have been waiting.
Benihana is always good. However their service is always slow, it doesn't matter what time of day you come in or if you have a reservation- you're going to wait. Other hibachi restaurants don't compare, so I'm always torn between Benihana and the other great...More
I ave not been to other Benihana locations other than this one in the Cleveland area. But for the last couple of visits it has certainly not been worth the price. Since part of what you are paying for is the experience of entertainment while...More
Came here to celebrate my girlfriend's birthday. Our "cook" was absolutely awful. Not only did he mess up the one trick he tried by hitting the table behind ours with a tray, he cooked the food in a messed up order that had people with...More
Thank you for sharing your review. We understand your disappointment as this shouldn’t have happened. Please take a moment to complete our contact form at http://www.benihana.com/contact/ and select Guest Relations as your category for our team to reach back to you. Your feedback helps us...More
We had a good time and a good meal! i am a vegetarian and the food was really awesome! My husband enjoys seafood and chicken and he enjoyed his meal as well. Definitely make reservations because if you don't you may miss out!
Yesterday my family and I celebrated my son's second birthday at Benihana, in which we received the worst service and diminished the overall experience. From the time of arrival, things began to take a turn for the worst. I had a party of 10, one...More
Thank you for sharing your review. We understand your disappointment as this shouldn’t have happened. Please take a moment to complete our contact form at http://www.benihana.com/contact/ and select Guest Relations as your category. Your feedback helps us to make improvements and we’re hopeful that you...More
We went here to eat for Father's Day. We live in the area and hadn't been in a year and a half so I was skeptical based on not so great recent reviews. We were promptly seated and served. The food was up to par...More