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1515 W 3rd St, Cleveland, OH 44113-1403 (Huron)
+1 216-623-1300
07:00 - 21:00
Open now
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Sun - Thu 07:00 - 21:00
Fri - Sat 11:00 - 23:00
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61 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Level Contributor
54 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 3 April 2017

I don't know why the most recent reviews for Muse rate it as mediocre. Our lunch was delicious and the service was excellent. I had the short rib and risotto special and my wife had the tuna nicoise salad. Both were great. The construction going on isn't ideal, but the restaurant still has a nice ambiance.

Thank Jim M
Cleveland, Ohio
Level Contributor
41 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 26 January 2017

Went to Muse to celebrate the holidays with friends. We've been to Muse several times and always had a positive experience, so we had no reason to believe this time would be any different. While Muse is still cozy and well-appointed, I found the food to be average and, subsequently, over priced. I ordered the salmon entrée, and while the... More 

Thank cabolina
Carlos G, Manager at Muse, responded to this review

Dear cabolina, I'm very sorry to hear that you had a poor experience in MUSE and I would like to take this opportunity to apologize for that. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service and product excellence for which we strive for on a daily basis. If you afford... More 

Level Contributor
62 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 8 January 2017

When my husband and I stay at the Ritz Carlton in Cleveland, Ohio, we always dine at the Muse Restaurant. It has always been a five star experience. This time, not so. The first dinner reservation begins at 5:30 p.m. Due to the lounge being closed for renovation, there was a group of people who were having a grand time... More 

Thank Lorrie C
RitzCarltonCleveland, General Manager at Muse, responded to this review

Dear Lorrie, Thank you for choosing The Ritz-Carlton for your recent visit to Cleveland, and for posting your TripAdvisor feedback. We are so sorry to learn that your overall stay was affected by your MUSE dining experience. Your opinion is very important to us, especially as we complete our hotel transformation. Please know that we are sharing your feedback with... More 

Level Contributor
298 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 195 helpful votes
Reviewed 18 December 2016

We are down here often and have eaten at the Lobby Lounge/Muse under construction. As the Lobby lounge it has been good but pricey. What we had this past weekend was bad and pricey. The best part were the below average frozen then re-heated wings. The Happy hour price was 6 for $8; the regular price was 12 for $... More 

Thank xcapeohio
RitzCarltonCleveland, General Manager at Muse, responded to this review

Dear xcapeohio, We appreciate you taking the time to share your experience with us. Thanks to your very constructive comments, we will be addressing this problem. Please reach out to me directly should you ever have the opportunity to dine with us again. I would love to welcome you personally, and to show you the positive effects of your very... More 

Cleveland, Ohio
Level Contributor
81 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 24 August 2016 via mobile

Have been here several times, but was unaware that they are renovating. That meant two things, that the meal was served in the lobby bar instead of the normal dining area and we had a light symphony of jackhammers. Otherwise not much different. The food was timely and well prepared, and service was very competent. I have a feeling prices... More 

Thank Chris44145
Level Contributor
298 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 195 helpful votes
Reviewed 7 August 2016

They have very good food here but it is pricey. I'm not sure the food is worth the price. This is why I gave them a 4. I think they are over-priced.

Thank xcapeohio
New York City, New York
Level Contributor
18 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 25 July 2016

Hopefully, Cleveland has better restaurants than Muse. If you crave white tablecloths, good service and an unimaginative menu, then Muse is your place. Otherwise skip it and venture out to somewhere better. Was there for a business function. Waiter was excellent and paid attention to our table. Menu was typical for a hotel; nothing exciting or interesting. Food presentation average,... More 

Thank Pearlvision33
Management response:

Dear Pearlvision33, Thank you for taking the time to provide your valuable feedback. I would love the opportunity to speak with you about your experience and can be reached at 216-902-5228. Warmest Regards, Michelle Thomas More 

Todos Santos
Level Contributor
284 reviews
200 restaurant reviews
common_n_restaurant_reviews_1bd8 138 helpful votes
Reviewed 24 June 2016

Very appealing menu in an elegant setting. Our party of 8 enjoyed every dish ordered....delicious Cornish Game Hen soup, crab, assortment of burger selections, something special for any taste craving. Our waiter informed me the steak quesadillas I ordered were overcooked, so on his own asked the chef to make a new plate. Service was very attentive. The place was... More 

Thank MilkmaidTS
Alexandria, Virginia
Level Contributor
35 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 24 June 2016

Had a private birthday dinner for a family member. Staff was terrific arranging amenities and a personalized cake, and then the server was terrific accommodating vegetarians and special requests. Food was pricey but first-rate!

Thank Christopher P
Buffalo, New York
Level Contributor
50 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 8 April 2016

I have eaten at Muse several times and each visit prompts new highs of food and service. Julie has taken care of us recently and she is outstanding. Marilyn & Grace are warm friendly hostesses and Chef Arnoldi & his team make memorable meals. The Cornish Game Hen & Noodles Soup has been ordered & enjoyed many times & the... More 

Thank Craig H

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$40 - US$50
American, Gluten Free Options
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Elegant
Good for
Romantic, Business meetings, Child-friendly
Open Hours
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 1515 W 3rd St, Cleveland, OH 44113-1403
  • Public Transportation: Tower City
  • Location: United States  >  Ohio (OH)  >  Cleveland
  • Phone Number: +1 216-623-1300

Questions & Answers

Questions? Get answers from Muse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?