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The Cheesecake Factory

1566 Polaris Pkwy, Columbus, OH 43240-2042
+1 614-848-6700
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Overview
  • Excellent50%
  • Very good35%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
Open Now
11:00 - 23:00All hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1566 Polaris Pkwy, Columbus, OH 43240-2042
All Details
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Reviews (255)
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1 - 10 of 246 reviews

Reviewed 6 days ago via mobile

I recently wrote a review in June, "So, This is the Cheesecake Factory?" Was in Columbus for a conference and the group I was with want to go here. Thought, what the heck lets give it another shot! Disappointment from the start. Made reservations for...More

Thank Mark M
Reviewed 1 week ago

We came as 2 families to celebrate a birthday. The other family arrived first and was seated and received their drinks. When we arrived, the waiter never once ask what we wanted to drink and came over asking if we were ready to order. I...More

Thank mitsugirly
Reviewed 1 week ago via mobile

Great place to grab a meal. The chicken piccata was great. Service was fast and friendly. Stop by here if you are at the Easton mall!

Thank WVherd82
Reviewed 2 weeks ago via mobile

The food is not as good as it once was, but still offers hundreds of entrees and appetizers. Cheesecake is excellent.

Thank Zach C
Reviewed 3 weeks ago

We've been to a number of locations and this one is right up there with the rest. Food was wonderful and our server was by far one of the best I've ever had at a restaurant. I wish I remembered her name to note it...More

Thank Eric M
Reviewed 4 weeks ago

Convenient location. Plenty of shopping surrounding the restaurant. Great food as always. Serve was good, no complaints.

Thank Freyjabo1
Reviewed 4 weeks ago via mobile

The Cheesecake Factory is well noted for their desserts. And they should be, as they are some of the best around. Unfortunately, our main course meals were just average today. Service was very good. We'll be back, the desserts are hard to resist.

Thank J-from-Marysville
Reviewed 4 weeks ago

This used to be one of our favorite restaurants to go but I guess the quality has gone down and the apathy towards customer experience is palpable. Things were really slow and orders were half complete. The icing was the eggplant parmesan was not cooked...More

Thank Ranga600020
Reviewed 11 June 2017 via mobile

We are Columbus for the Country Concert and was looking for someplace unique to eat. Our friends suggested the Cheesecake Factory. Service was mediocre at best, but could have just been our waiter (VERY SLOW). Menu (book) is huge, so plan on spending some time...More

Thank Mark M
Reviewed 6 June 2017 via mobile

Super good but not very quick. I ordered the mac and cheese cheese burger which was to die for, my friend got pizza and mac and cheese and wasn't very impressed.

Thank cp214408
Nearby
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Matt the Miller's Tavern at Gemini Place
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.38 km away
Molly Woo's Asian Bistro
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Nearby Attractions
Polaris Fashion Place
163 reviews
.20 km away
Dave & Buster's
30 reviews
.41 km away
Star Lanes Polaris
32 reviews
.30 km away
Magic Mountain
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.95 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Child-friendly, Kids
Open Hours
Sunday
10:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1566 Polaris Pkwy, Columbus, OH 43240-2042
  • Location: United States  >  Ohio (OH)  >  Columbus
  • Phone Number: +1 614-848-6700
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