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Unit 2 | Charter Way, Braintree CM77 8YH, England
+44 1376 528789
11:30 - 23:00
Open now
See all hours
Sun - Tue 11:30 - 22:00
Wed - Sat 11:30 - 23:00
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185 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 185: English reviews
Chelmsford, United Kingdom
Level Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

Taking my eight and seven year old grandchildren to this restaurant after our visit to the cinema, the children were looking forward to their lunch. We waited a while to order but the dough balls came along pretty quickly. However, not so our main courses. We waited over half an hour before they were delivered - without any apology I... More 

Thank Grace C
Essex, United Kingdom
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Shame staff not really on the ball. Ordered dough ball trio starter which never arrived - waiter we mentioned it to we watched stood telling off waiter who took our order whilst he was holding our main course, delaying our food arrival even longer. Pizza dough just about cooked & we are sure the pizzas are getting smaller even with... More 

Thank EssexAldo
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

I went to this Pizza express early last year and was a little disappointed with the service, I raised this issue with them and they offered me to come back with a free meal, naturally I took them up on this offer and ever since I have had really positive experiences. I must have visited four to five times since.... More 

Thank Foodey123
Level Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 18 March 2017 via mobile

Good food as always, shame about staff attitude, not very friendly and toilets not in use, will go to the Chelmsford branch in future

Thank Kch81
Colchester, United Kingdom
Level Contributor
31 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 17 March 2017 via mobile

What a lovely experience. It's not often I put finger to pad and give a chain restaurant this type of review. From the waitress to the food, it flowed and made for a lovely night. We shared a salad and pizza and to top it all, a voucher from O2 for a main at £5 each, £13 off the bill.... More 

Thank kinkymod
Braintree, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
Reviewed 10 March 2017 via mobile

Cold pizza was sent back twice and no recommendation the cheesecake was amazing but still left a bit unhappy :(

Thank Elizabeth1922
Level Contributor
28 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 9 March 2017 via mobile

Perfect.. Lovely quiet got a table by the window as requested.. My son was upset as he tore one of the complimentary stickers and more were delivered to us promptly. We got just the right amount of attention from the waiting staff. Delicious food delivered at just the right time. & bill delivered before we finished our meal as I... More 

Thank Ammmie
Level Contributor
39 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 7 March 2017 via mobile

Went Thursday night with my friend. They did say there was a 45 minute wait for food, we said OK as not in hurry. Shown to table and didn't have to wait long at all. Staff nice food excellent as always. Have to say this is one of my favorite places to eat. Superb as always.

Thank Ann C
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 21 February 2017 via mobile

After previously visiting a pizza express else where we decided to try the one in Braintree and were very disappointed. It didnt feel family friendly and children's desserts were missing parts. Food was good but service was quite abrupt

Thank gingernut28
Level Contributor
5 reviews
Reviewed 16 February 2017 via mobile

My friend and I go out for a meal every week. We decided to go to Pizza Express as we saw they had a discount voucher. The restaurant was not busy when we arrived around 7pm. We ordered and the waitress was pleasant enough, and after 2 courses and several soft drinks (all of which was quite nice) we asked... More 

Thank Claire W

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Braintree, Essex

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Average prices
US$43 - US$43
Italian, Pizza, Gluten Free Options
Brunch, Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Outdoor Seating, Parking Available, Free Wifi
Good for
Kids, Child-friendly, Groups
Open Hours
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
Location and Contact Information
  • Address: Unit 2 | Charter Way, Braintree CM77 8YH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Braintree
  • Phone Number: +44 1376 528789
Bright and modern, PizzaExpress Braintree offers an exciting reinvention of Italian classics. A vibrant menu includes wholesome Romana-style pizzas with adventurous topping combinations, as well as fresh salads, an impressive range behind the bar and aromatic coffee blends. Family-friendly Pizza Express gives kids the chance to design their own pizzas.

Questions & Answers

Questions? Get answers from Pizza Express staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?