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West Thurrock Retail Park, West Thurrock, Grays Thurrock, England
+44 1708 862608
11:30 - 22:30
Open now
See all hours
Sun - Thu 11:30 - 22:30
Fri - Sat 11:30 - 23:30
More Info
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55 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 55: English reviews
Brentwood, United Kingdom
Level Contributor
162 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Fast Service! Lots of staff! Food was great except it was very cold in the restaurant! I would definitely suggest this Nandos!

Thank Jo Anne L S
Norwich, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 5 weeks ago

We visited this restaurant on Saturday evening. The greeter was miserable when we first arrived, we waited for a table for approximately 10 minutes which we didn't mind as this is quite normal for Nando's and it was a Saturday. When we sat down we thought how cold it was, we didn't take our coats off all the time we... More 

Thank 66alc
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 1 January 2017 via mobile

Ordered takeaway online. Arrived five minutes before pick up time and was informed most of the order was complete "just a couple of bits missing" - should be done within five minutes". I was then invited to wait in the waiting area. After five minutes looking through Facebook etc on my phone I start to pay attention to what's going... More 

Thank Colin T
Sussex- England
Level Contributor
42 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 30 December 2016

I love Nando's, if I could only eat one thing it would probably be Nandos. However the staff at this location really aren't the same as at other stores. Long queues at the tills because only one was open despite many staff milling around looking for things to do and they take absolutely no notice of you at the tables.... More 

Thank Netherways
London, United Kingdom
Level Contributor
40 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed 23 December 2016

If you like Nando's like I do, Do Not Get The Take Away! I loved eating in Nando's as it's, well brill! The Take Away however is on a whole different level! I know take away at any restaurant is different than when you eat in, but Nando's take away is just aweful! I've had 3 now from this Nando's... More 

Thank Earunder
Level Contributor
36 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 11 December 2016 via mobile

I've been to different Nando's restaurants but myself and my partner visited here after lake side shopping before heading home. Food is what you would expect from Nando's and was nice. But none of the staff looked happy & tables and chairs need to be cleaned more. Wouldn't return to this chain. But would to others.

Thank Hannah P
Lowestoft, United Kingdom
Level Contributor
20 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 November 2016 via mobile

Greeted my unhappy and unwelcoming staff member. Food excellent as always although order was wrong they offered to change but we accepted what we had. Restaurant had been open under an hour when visiting the toilets they were filthy and smell so bad. Toilet roll everywhere. Water everywhere. Vile toilets!

Thank Tick369
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 31 October 2016 via mobile

Ok, it's Nando's, so you know what to expect in terms of food. Our waitress tonight (long blonde hair, didn't get a name) was cherry picking the easy stuff (wiping the odd table, blowing up balloons, showing people to tables etc), but ignoring the stack of dirty main plates, whilst we were well into dessert. I've seen this before, and... More 

Thank Gerret L
Level Contributor
49 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 15 September 2016 via mobile

If you see that this Nandos is busy, I will suggest to go somewhere else. They can't cope with the busy rushes. I visited on the weekend with my pregnant partner, and we were happy to wait for a table. We ordered straight away as we had waited for 25 minutes. We were sat along the front so could see... More 

Thank Paul H
West Thurrock, United Kingdom
Level Contributor
23 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 10 August 2016 via mobile

This place has always got friendly staff. Helpful also. My wife is allergic to lemon. The chef always cleans or uses new tongs when cooking her chicken to stop any cross contamination. Food is simply not messed with good food

Thank Dave A

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
European, Portuguese
Lunch, Dinner
Restaurant features
Takeout, Seating, Highchairs Available, Serves Alcohol, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Groups
Open Hours
11:30 - 22:30
11:30 - 22:30
11:30 - 22:30
11:30 - 22:30
11:30 - 22:30
11:30 - 23:30
11:30 - 23:30
Location and Contact Information
  • Address: West Thurrock Retail Park, West Thurrock, Grays Thurrock, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Grays Thurrock  >  West Thurrock
  • Phone Number: +44 1708 862608

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Nando's and other visitors
1 question
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over a year ago

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Questions? Get answers from Nando's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?