We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Get food delivered
OR
Get food delivered

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$7 - US$21
CUISINES
Seafood, Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (473)
Filter reviews
471 results
Traveller rating
311
101
31
11
17
Traveller type
Time of year
LanguageEnglish
Traveller rating
311
101
31
11
17
Show reviews that mention
All reviews pizza garlic bread risotto duck steak cake sea bass palace theatre lovely restaurant cooked to perfection westcliff waiters
Selected filters
FilterEnglish
Updating list...
Reviewed 4 days ago

I don’t usually write reviews, but felt it was necessary on this occasion. I ordered a lasagne and it was basically all mozzarella and sauce. It was so salty that I’m now gasping for water, a thirst that is difficult to quench. I also ordered...a mozzarella and tomato salad, the tomatoes tasted hard and bitter. The whole experience was disappointing, I would have got more for my money with a Tesco’s £2 microwaveable meal. Instead, £20 and I’m still hungry and feel conned.More

Date of visit: November 2021
Helpful?1  
Reviewed 6 days ago via mobile

Lovely restaurant, nice decorations, friendly staff and very reasonable price! The food was so delicious, their penne pollo is lovely and the profiteroles were to die for. One of the best restaurants around!

Date of visit: November 2021
Helpful?1  
Reviewed October 24, 2021

Very Good food great and friendly service need I say more very happy perfect location for going to a show at the palace theatre

Date of visit: October 2021
Helpful?1  
Reviewed October 14, 2021 via mobile

Very disappointed - we have been there a few times before and the service was good- I booked a few weeks ago - table for 8 people for my mum's 89th birthday- when I booked - I asked if they would put a candle in...mum's dessert and write Happy Birthday on it ( as most restaurants do) they said yes no problem ( I explained that we didn't want to bring a cake as we were going straight to the theatre afterwards) when we arrived- I said to the person that took the order - it is mum's birthday- no reaction - and the dessert came - no mention of her birthday or any candle - if they had said 'we can't do that' - fine - we would have sorted out a cake - but having said they would - then didn't bother - was disappointing- food was nice - but my impression of the service was that they were busy and not interested- won't be going there again.More

Date of visit: October 2021
Helpful?
Reviewed August 21, 2021 via mobile

Made my first visit here few days ago after wanting to try out this place for a while now, was not disappointed at all one of best Italian meals i tried for a while and the service was excellent too, no doubt i try this...place again in not so distant future, I definitely recommend this place if you love Italian foodMore

Date of visit: August 2021
Helpful?2  
Reviewed August 20, 2021 via mobile

Lovely dinner here. Gorgeous fresh food and lovely service. Chatting to the Russian waitress with pink hair made for a lovely dinner!

Date of visit: August 2021
Helpful?2  
Reviewed August 9, 2021

My partner and I visited here for an evening meal, we hadn't booked, but they fitted us in even though they were busy. This was a first visit for me and my partner had been a couple of times. The staff were lovely, very helpful...and very polite. The food was amazing, I couldn't fault it at all. Everything arrived quickly and was very hot. There were lots of choices on the menu - it was hard to choose! I would definitely visit again.More

Date of visit: July 2021
Helpful?1  
Reviewed August 9, 2021

Our sons took us to this restaurant for a surprise anniversary meal last night. Have to say it was the best Italian food I have ever had. There was plenty of vegetarian options for my sons which makes a change as not many restaurants have...enough options. It was all very reasonably priced too. I had the Pâté, Linguine Pescatoré and Tortufo Di Cioccolato. Everything was absolutely beautiful!! The duck pâté was gorgeous and I couldn’t get enough of it. Although maybe a bit more bread or crispy thin bread would be nice. The Pescatoré was amazing!! Plenty of perfectly cooked seafood and the sauce was beautiful 👌. Not much can be said about the Tortufo apart from that you have to try it!! Heaven!! A huge thank you to the staff who were very welcoming, patient and very helpful. Especially while we questioned about some of the menu as my sons were vegetarian. Nothing was too much trouble. Definitely recommend it!!More

Date of visit: August 2021
Helpful?1  
Reviewed July 15, 2021

I have been to this restaurant many times before. Always have had delicious food and excellent service. Went there Saturday evening and again the food was delicious and the service was outstanding. Would totally recommend this restaurant for whatever occasion. Whether it be as a...couple/s dining out of or for going out with the family. The food is delicious and there is a nice amount of variety. Something for everybody.More

Date of visit: July 2021
Helpful?1  
Reviewed July 11, 2021

All I can say is that this is truly a little Gem in Westcliff, opposite the wonderful Palace theatre. The service and food is simply divine, cocktails are reasonably priced and rather delicious, garlic bread leaving you wanting more, olives easily eaten like sweets on...a plate. My daughter and I had the Risotto and we weren’t disappointed, absolutely fab. Hubby and son in law had pasta.. linguini, again superb, a margarita pizza for my grandson who said it was the best pizza he’d ever had and that’s something because he is so darn fussy! The service in this difficult time was second to none. Polite, smiley and always wanting to please. Also I must say that the restaurant has a wonderful ambience, decoration very sophisticated and yet soft on the eye. Well done you guys and Girls, we had a wonderful evening. We will definitely be back.More

Date of visit: July 2021
Helpful?2  
View more reviews
Best nearby
Best nearby hotelsSee all
The Welbeck Hotel
113 reviews
.79 km away
Southend Guest House
70 reviews
.89 km away
Southend Central Hotel
22 reviews
1.09 km away
Muthu Westcliff Hotel
942 reviews
1.15 km away
Best nearby restaurantsSee all
Oldham's Fish Restaurant
403 reviews
.03 km away
The Trading Room Bar & Kitchen
239 reviews
.30 km away
Anke's Tea and Coffee Lounge
123 reviews
.32 km away
Best nearby attractionsSee all
Adonia Hammam Spa
46 reviews
.64 km away
Palace Theatre
212 reviews
.04 km away
Chalkwell Park
142 reviews
1.03 km away
Room Escape Southend
103 reviews
.40 km away
Questions & Answers
Ask a question
251rodders
September 16, 2017|
AnswerShow all 5 answers
Response from Puck017 | Reviewed this property |
Italian Food Menu please visit ilpalazzo website Hope this helps.
2
Votes
Kim B
August 15, 2015|
Answer
Response from steveandsuzie | Reviewed this property |
Hi there, no you will have to telephone to make a reservation. They have tw0 separate venues so be sure you book the location you want.
1
Vote
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Il Palazzo

Il Palazzo is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4