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Costa Coffee

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Freeport Fleetwood Outlet Centre, Fleetwood FY7 8BA, England
+44 1253 779868
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26 Reviews from our TripAdvisor Community

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Showing 26: English reviews
2 reviews
Reviewed 2 weeks ago

I like the buzz but the air conditioning is deafening, not a relaxing experience! I asked a member of staff and she said they don't have a key to turn it down, please find the key! Also there's not much choice of gluten free sandwiches.

Helpful?
Thank Susan T
Bispham, United Kingdom
2 reviews
Reviewed 3 weeks ago

Was stood in the queue for about 35 minutes at least, no acknowledgement from any baristas behind the machines and cake stall. Manager running around like a maniac when he should be making coffee and talking down the queue! Awful store and nothing like it was. Agree with a previous post BRING BACK SHARON. Glad theres still about 2 people... More 

Helpful?
Thank paulrovert
Preston, UK
Level Contributor
6 reviews
Reviewed 2 February 2017

The store has only moved a few meters across the square but the change in quality and attitude of the staff is amazingly bad, to wait 15 mins in a que for coffee whilst there are plenty of staff is a joke! Plenty of staff but only one serving/making toasties and one making coffee as for the rest two wandering... More 

Helpful?
Thank aaronazwatson
Level Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 4 January 2017 via mobile

Although coffee good and now a bigger cafe the service was so slow my husband stood in the queue for over twenty minutes we had changed the baby fed him and my husband was still in the queue and it's his worst nightmare to queue! Think they were short staffed too as many tables were full of pots and cups... More 

Helpful?
Thank Joanbelle
Poulton Le Fylde, United Kingdom
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 15 December 2016 via mobile

Since the change of premises, the staff have also changed. Visit this Costa at least once a week and since the staff have changed so has the service. Placed my order today and the barister didn't know what an Americano coffee was. My order was also incorrect to what I asked for. Very slow service. It's a shame there aren't... More 

Helpful?
Thank sim0neamanda
Level Contributor
126 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 8 November 2016 via mobile

Tried the new hot choc & mint large drink Was very nice a bit to much, smaller next time the cream on top a bit to much The toast is very nice After 14-00pm discount on xmas special drink

Helpful?
Thank Ron P
Blackpool, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 7 November 2016 via mobile

Been coming to Costa here for year. Since change of premises, the staff have changed and it is so so slow. Every time we come (Monday 9.30am) the queue is out of the door. Staff not knowing how to Make the drinks or use the toaster. Croissants and toasted tea cakes always burnt to a crisp. Drinks cold. Air con... More 

Helpful?
1 Thank Janeylinds
North west
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 29 October 2016 via mobile

Always go to Costa when at Freeport. Always a wait but the old staff were at least efficient. New store has a coffee station for each till but takes twice as long as before. Young girl on the till had only one speed unless it was whilst flirting with a young man working there when she seemed more interested and... More 

Helpful?
Thank Catherine09Northwest
Liverpool, United Kingdom
Level Contributor
683 reviews
405 restaurant reviews
common_n_restaurant_reviews_1bd8 350 helpful votes
Reviewed 8 October 2016 via mobile

We went here today and had to wait a full 25 minutes to get served. At one point I was going to leave but I got to that point in the queue when you think "Oh, I'll only be a few minutes more" and stayed. Unfortunately I was wrong and the wait continued. Before Costa moved to the present site... More 

Helpful?
1 Thank Noel W
Lancashire, England
Level Contributor
933 reviews
538 restaurant reviews
common_n_restaurant_reviews_1bd8 428 helpful votes
Reviewed 30 September 2016

Plenty of staff working well to serve and clear tables. Our barista was meticulous in preparing our drinks, you could see the way he was checking cleanliness of cups and wiping around to keep a clean workspace! we enjoyed a nice cappuccino and raspberry cake whilst we sheltered from a downpour. There is plenty of outdoor seating, but only a... More 

Helpful?
Thank OldBear

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Cafe
Restaurant features
Seating, Takeout, Wheelchair Accessible
Location and Contact Information
  • Address: Freeport Fleetwood Outlet Centre, Fleetwood FY7 8BA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lancashire  >  Fleetwood
  • Phone Number: +44 1253 779868

Questions & Answers

Questions? Get answers from Costa Coffee staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?