Love Wetherspoon food for value and tasy meals Always found them to be friendly and welcoming with quick service
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Came here yesterday the food and service wasn't bad. Came back again today for dinner. Oh dear. The service was slow. The food was delivered in a disjointed fashion. 3 meals were cold. 1 was missing it's main ingredient. The other arrived 15 minutes after...More
I have breakfast at least once a week in the Rupert brook and it has always been fantastic. However on the 7th June when my breakfast arrived I was so disappointed. All the food was left under a heat lamp or something similar. The egg...More
I can not believe what just happened.... I said very in a very polite manner... "excuse me; could we be served next please, we have been waiting for ages".. (this was because they kept on serving new people at the other end of the bar...More
Hi there, I am so truly sorry about your experience. This is in no way the customer service we aim to provide here and I want to apologise profusely for this. If you would be so kind as to contact me at the pub on...More
Visited the Rupert Brooke on a trip to Rugby. Can honestly say it is the better of the two bars there. The atmosphere and staff compliment each other in this friendly relaxed bar. Excellent beer and superb value for money too. It is a good...More
Hi there! Thankyou so much for your feedback, we love hearing from our customers! We are so happy you enjoyed your experience here and we hope to see you again soon!
Pleasant atmosphere service a little slow good selection of beers and wine and car parking close inexpensive £1.00 for three hours no charge after 7pm
Hi there, we are very grateful for your feedback. We are constantly striving to improve our service times and we hope that this is much better for you on your next visit. Many thanks!
Visited late afternoon. This is our local Wetherspoons so we are often in for a drink or meal. Had two meals from Curry Club menu, Beef Madras and a Sweet Potato and chickpea curry. Both were served swiftly and were hot, well cooked and delicious....More
Hi there, we really appreciate your feedback. we always love hearing comments from our customers! Customer service is something we are always working and focusing on and we are glad you had a positive experience here! We will be mindful in the future about our...More
Need to get a grip here, hardly anyone in this huge pub, loads of staff and waited an age to get served by a very grumpy lady. Only 9pm too, not the usual standard for this chain. Lots of alternatives in Rugby!More
Hi there. I am so sorry that you had a negative experience here, this isn't the customer service we aim to provide and your comments have been taken on board and dealt with. We are constantly working to improve our standards and customer service and...More
Lots of tables and space, popular at weekends for breakfast. Standard menu, food is quick and has always been nice when we've been
Thankyou, we really appreciate your feedback!