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Hibachi Japanese Steak House

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775 Alpha Dr, Highland Heights, OH 44143-2166
+1 440-449-9309
Website
Today
12:30 - 23:00
Closed now
All hours
Hours:
Sun 12:30 - 22:00
Mon - Thu 11:30 - 22:00
Fri 11:30 - 23:00
Sat 12:30 - 23:00
More Info
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Willoughby, Ohio
Level Contributor
28 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 14 August 2016 via mobile

The absolute slowest place ever. Honestly waited over an hour for our food - and we were the ONLY people in the restaurant. They do know that sushi is mostly uncooked fish, right?

Helpful?
Thank royabott
Cleveland, Ohio
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 13 August 2015

If I had to review this place solely based on the Hibachi experience I'd probably have given it at least three stars. The Hibachi grill was pretty standard. The food was OK, not great, and the chef did a nice job with the grill entertainment. Aside from that, this place is awful. The first thing I noticed was how empty... More 

Helpful?
1 Thank share24
Cleveland, Ohio
Level Contributor
33 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 26 April 2015 via mobile

The food was great and the chef was entertaining. The server however had major personality issues. We had 2 families dining together and were on separate checks. The waitress was curt and unhelpful. She did the absolute minimum and we had to wait for a long time for anything. We also had separate reservations so thought we could use the... More 

Helpful?
Thank needlottery
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 February 2015

Went there to celebrate my boyfriend's birthday. They took fifteen dollars off his meal but added 18% gratuity to the bill.So I asked to speak to the manager and she said that's the policy,so after I did the math in realty they only took off $1.50 for his meal because the gratuity was $13.50 and the killing part was we... More 

Helpful?
1 Thank mseclipse
Gates Mills, OH
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 15 December 2014

And probably my last! I've never been to a Japanese steakhouse before so I wasn't sure what to expect. My first clue should have been the cloudy fish tank at the front door. It was a Thursday evening and the place seemed almost empty except for a table of eight. We were seated with another couple. Service was good. The... More 

Helpful?
1 Thank Sharon B
Samantha T, Manager at Hibachi Japanese Steak House, responded to this review

Hey there, I'm sorry your meal didn't exceed your expectations when you visited us last. We always want to provide the best service possible to each and every one of our guests, so I am disappointed that we fell short for you. It seems like the timing of your meal may have played a small part, but it's also never... More 

Highland Heights, Ohio
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 November 2014

Watching your meal being prepared in front of you is fun, especially when it is tasty! Great atmosphere for a family, couple or solo. Enjoyed everything about the restaurant! Everyone should give hibachi dining a try.

Helpful?
Thank B341J
Samantha T, Manager at Hibachi Japanese Steak House, responded to this review

Thank you for loving us enough to come online and give us a rave review. We're happy to provide a great atmosphere for any occasion, and we hope to see you back for just such an occasion sooner rather than later! Until next time, Benny Tam, Owner More 

Rydal, Pennsylvania
Level Contributor
57 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 16 May 2013 via mobile

The service was great. Since I sat at the sushi bar I am unable to give any review of the hibachi or dining areas. I got the shrimp tempura roll and it was probably one of the worst choices. The shrimp was previously fried and cold so the roll didn't live up to my expectations ( although the roll was... More 

Helpful?
Thank cheryl p
Samantha T, Manager at Hibachi Japanese Steak House, responded to this review

Cheryl, I'm sorry you didn't enjoy the shrimp tempura like you should have. With it being a favorite, I know how it can be frustrating whenever it doesn't come out the way you're expecting. This is definitely not the norm for us and is more than likely a one-time thing. As for the half-price menu, we want to offer a... More 

Highland Heights, Ohio
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 March 2013

We enjoyed our meal here very much since we have eaten authentic Japanese food from independently run local restaurants and found this to be very comparable.

Helpful?
Thank Lori E
Samantha T, Manager at Hibachi Japanese Steak House, responded to this review

Lori, thanks for coming online to write us a great review. We're glad you enjoyed our take on authentic Japanese, and we can't wait to see you again soon! Until next time, Benny Tam, Owner More 

Mayfield Heights, Ohio
Level Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 31 January 2013

Everything was awesome! The food, the service, the sushi, the hibachi....all amazing! I did think it was a bit on the pricey side. We were with a group of 13 people but I only paid for my son and I. I had hibachi, my son did not, we each had a sushi roll and I had one drink. The bill... More 

Helpful?
Thank Jules7476
Samantha T, Manager at Hibachi Japanese Steak House, responded to this review

Thank you for such a rave review, Jules! We love having groups in for events; it's always such a fun time doing hibachi for a group. Next time you have a special occasion, we hope to see you back for more fried filet rolls! Can't wait to see you again, Benny Tam, Owner More 

Cleveland, Ohio
Level Contributor
86 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 7 December 2012

The place is no where near modern and it is not over-cleaned but I have gone there for years and the Hibachi is one of the best around. It's about $23.00 a plate +/- $ 5. Has a sit down area and Hibachi side where they cook in front of you. The sauces that come with the meal and the... More 

Helpful?
Thank svact
Samantha T, Manager at Hibachi Japanese Steak House, responded to this review

Thank you for taking the time to write us a review -- even more so for being a loyal regular and part of the family. Any fan of hibachi is a friend of ours! We'll definitely take your feedback about the state of the restaurant into consideration so we can make some improvements. I see this review was left a... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Japanese, Sushi, Asian, Steakhouse
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Reservations
Good for
Business meetings, Child-friendly
Open Hours
Sunday
12:30 - 22:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 23:00
Saturday
12:30 - 23:00
Location and Contact Information
  • Address: 775 Alpha Dr, Highland Heights, OH 44143-2166
  • Location: United States  >  Ohio (OH)  >  Highland Heights
  • Phone Number: +1 440-449-9309
Description
Hibachi Japanese Steakhouse is a Japanese restaurant in Highland Heights, OH, with locations across the state. So what makes us different from other Hibachi-styled restaurants? We are a casual dining, family restaurant. Our chefs not only cook the freshest food in front of you, but they're also certain to entertain you while cooking your hibachi-style Japanese dinner in front of your very eyes. We can accommodate for any party size and for all events. We know how to make even the most ordinary days special and offer a uniquely authentic ambiance unlike any other. Hibachi Japanese Steakhouse began in Erie, Pennsylvania in 1988. Within ten years, we became a restaurant hot spot for friends and families alike. After our success in Erie, we expanded to the northeastern Ohio region, starting in Fairview Park. Currently, we have a total of five local restaurants, with our most recent opened in Independence, Ohio. With a long list of very happy customers, we invite you to come take part in the dining/entertainment experience that makes for the perfect lunch or dinner, any day of the week! Hibachi Japanese Steakhouse: Great Food. Great Show. Great Time!

Questions & Answers

Questions? Get answers from Hibachi Japanese Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?