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Zoup

6901 Rockside Rd, Ste 15, Independence, OH 44131-2379
+1 216-328-9300
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Overview
  • Excellent37%
  • Very good36%
  • Average18%
  • Poor0%
  • Terrible9%
17 Jan 2017
“Food is great. Customer service is better!”
3 Feb 2017
“Ok but very impressed with selections”
Restaurant Hours
CUISINES
Fast food, Soups, Vegetarian Friendly
RATINGS
Service
Food
Value
Atmosphere
LOCATION
6901 Rockside Rd, Ste 15, Independence, OH 44131-2379
All Details
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Reviews (11)
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1 - 10 of 10 reviews

Reviewed 3 February 2017

Soup was OK and sandwich the same way. Not impressed by the selections on the menu. For the price Panera's is better

Thank Alfred B
Beth L, Guest Relations Manager at Zoup, responded to this reviewResponded 21 February 2017

Thank you for visiting Alfred and we appreciate the feedback. We are sorry it wasn't a better experience for you. We do serve 12 always-rotating soups every day so we hope you will try us again and sample more varieties.

Reviewed 17 January 2017 via mobile

Visited Zoup today. The food is good, the place is clean, and the customer service is outstanding! We dine here on a regular basis.

Thank Annie B
Beth L, Guest Relations Manager at Zoup, responded to this reviewResponded 30 January 2017

Thank you Annie for dining with us often! We are glad you enjoy our food and customer service!

Reviewed 25 May 2016 via mobile

To be fair, I came in 45 minutes before closing. Have eaten in every restaurant in same plaza on business trips, and this is by far the worst- not only are prices not in line with what you get, the majority of soups weren't fresh...More

Thank Skysoldier4life
Lateshia D, Social Media & PR Specialist at Zoup, responded to this reviewResponded 26 May 2016

Thank you for writing a review about your recent visit. We're sorry you didn't enjoy the Zoup! experience. We appreciate the feedback and hope you'll decide to give us another chance.

Reviewed 18 February 2016 via mobile

Was greeted right as I walked into the door by the friendly staff which made me feel welcome. Also the lobster bisque soup is good, a must try.

Thank Bad101
Lateshia D, Social Media & PR Specialist at Zoup, responded to this reviewResponded 23 February 2016

Thank you for writing a review regarding your recent visit. We appreciate you acknowledging the service you received and we'll be sure to pass along the kudos to the team. We're glad you enjoyed the lobster bisque and we hope to see you again soon.

Reviewed 22 May 2015

its a great place for soup, sandwiches and salads. Always pleasant staff. You can try any of the MANY daily soup selections to help you decide. All are delicious and NONE have MSG!

Thank robhryck
Lateshia D, Engagement Specialist at Zoup, responded to this reviewResponded 26 May 2015

Thank you for your recent visit and for taking the time out to write a review. We're glad you enjoy the Zoup! experience, including our sampling process of our 12 always-rotating daily soups. We hope to see you again soon!

Reviewed 22 April 2015

My first experience at Zoup was dining in and found the seating difficult for a group. Did like the soup tasting and the group all had different soups which they enjoyed. The Greek salad is excellent. Choice of breads to go with the soup is...More

Thank Mary O
Lateshia D, Engagement Specialist at Zoup, responded to this reviewResponded 24 April 2015

Thank you for your review. We're glad you like the Zoup! experience and liked sampling a few of our 12 always-rotating daily soups. We're sorry it was difficult for your group to find seating during your first vist, but we're glad you all enjoyed your...More

Reviewed 17 April 2015

If just a soup is what you want, then Zoup is the place where there a great choice all the time. Eat in (not much seating) or carry out. I enjoyed a large container of Lobster bisque and really enjoyed it,More

Thank holysmoley
Lateshia D, Engagement Specialist at Zoup, responded to this reviewResponded 22 April 2015

Thank you for your recent visit and for taking the time out to write a review about your experience. We appreciate you helping spread the word about Zoup! We're glad you enjoyed the lobster bisque, it's one of our top-selling soups. We look forward to...More

Reviewed 19 September 2014 via mobile

I enjoyed the sampling of the different soups. They were all good so making a choice was difficult. The staff was courteous and very helpful. Plan to eat here in the future when the opportunity arises. Great eating experience.

1  Thank Journeytonowhere
Reviewed 15 May 2014

We regularly go to this particular location and enjoy it. If I am on my own, I will sit with a book in the dining room or bring my laptop and use the free wifi. My family will come too (kids seating and kids menu...More

2  Thank Rebecca K
Reviewed 10 March 2014

This was my first time trying this restaurant and I was very pleased. They had a wide variety of soups to choose from. It was difficult to narrow it down to one selection. I chose the lobster bisque and it was outstanding. I returned for...More

1  Thank James R
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch
Restaurant features
Seating, Wheelchair Accessible
Location and Contact Information
  • Address: 6901 Rockside Rd, Ste 15, Independence, OH 44131-2379
  • Location: United States  >  Ohio (OH)  >  Independence
  • Phone Number: +1 216-328-9300
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