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Chipotle Mexican Grill

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36200 Euclid Ave, Willoughby, OH 44094-4400
+1 440-942-5897
Website
Today
11:00 - 22:00
Closed now
See all hours
Hours:
Sun - Sat 11:00 - 22:00
More Info
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23 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Level Contributor
14 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Went to the willoughby ohio Chipotle on Thursday February 16 at 415 pm.There were 12 customers ahead of me and 4 employees that were visable.I waited 20 min and only 2 customers were taken care of. And that includes a customer that came back with the wrong order. The staff was walking around in slow motion. Customers were tire of... More 

Helpful?
Thank Lou V
Willoughby, Ohio
Level Contributor
28 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 6 September 2016 via mobile

Don't worry about ordering ahead of time. You'll still wait so unbelievably long. Also, the freshness and quality of the food is to be questioned.

Helpful?
Thank royabott
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 18 August 2016 via mobile

I prefer Qdoba and was reminded of why last night. This Chipotle location is terrible. Wasn't a very long line yet it took me about 30 minutes to finally get my food and pay for it. No guacamole and I get home and my rice was crunchy.

Helpful?
Thank chiefcold187
Eastlake, Ohio Usa
Level Contributor
31 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 16 July 2016

Love the food and you can make it as healthy as you wish. Do not like the weird music and the decor is starting to look bad. Could be cleaner. I love the food, but don't enjoy eating there. They run out of items occasionally, too. Wish they would remodel and wipe tables more.

Helpful?
Thank lipgloss55
Cleveland
Level Contributor
364 reviews
194 restaurant reviews
common_n_restaurant_reviews_1bd8 136 helpful votes
5 of 5 bubbles Reviewed 10 February 2016

This Chipotle is in a convenient location. The staff was friendly. The service was quick. The inside of the restaurant was clean.

Helpful?
Thank lmcclain
Euclid, Ohio
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 21 October 2015

I have went there quite often and they are out of chips, cheese, chicken or steak- In the middle of the day. I agree with the person that wrote about the graffiti and always dirty in the dining room. There is always a ton of employees but you are guaranteed to wait in line at least 20-30 on average. I... More 

Helpful?
Thank Kris W
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 6 October 2015 via mobile

Worst chipotle experience. 40 minute wait middle of the afternoon on a Sunday. Staff eating behind the counter. No one seemed to know what was happening with orders. Food was terrible as well. Overlooked rice and steak.

Helpful?
Thank clevelandgal35
Cleveland
Level Contributor
37 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 24 September 2015

I'm not sure what's going on with this Chipotle location but the food seems to be getting worse! Today it was overcooked rice and the music was so loud I had to yell to place my order!

Helpful?
Thank Carla S
New York, New York, United States
Level Contributor
131 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 30 May 2015

This place was dirty and run down. Broken tables and chairs, graffiti on woodwork, it was dirty, employee with no hats and touching their long hair. Portions were small and the chicken was dry.

Helpful?
Thank Tom O
mentor
Level Contributor
212 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed 14 July 2013

If your hungry and want alot of food so there. They stuff, and I mean stuff, those suckers full of goodness.

Helpful?
Thank gingerriss

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Fast food, Mexican
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 36200 Euclid Ave, Willoughby, OH 44094-4400
  • Location: United States  >  Ohio (OH)  >  Lake County  >  Willoughby
  • Phone Number: +1 440-942-5897

Questions & Answers

Questions? Get answers from Chipotle Mexican Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?