There were at least 8 people in line waiting to order. There were 4 employees behind the counter. One was helping in-house customers and the other 3 were making call-in/door dash orders. I'm sorry, but I believe someone who comes in to patronize an establishment...takes precedence over someone sitting on their couch ordering. While waiting, one of the employees, gloved, was making 4 (Call-in) sandwiches. Finished one, wrapped it up, went to another counter, rifled through some things, grabbed a paper bag, put the sandwich in, came back to finish the 2nd sandwich, same gloves. Repeated this with all 4 sandwiches. When it came to our turn, meat and cheese on, then the veggies. Lettuce, wilted and partially brown, tomatoes mostly green, so couldn't get either. We go here often but I'm second guessing about whether we should return. Was this a fluke or a continuing trend?More