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Chili's Grill & Bar

$$ - $$$
Mexican, American, Southwestern, Bar, Pub
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175 E City Ave, Bala Cynwyd, PA 19004-2448
+1 610-667-4444
11:00 - 23:00
Open now
See all hours
Sun 11:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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25 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 25: English reviews
Orlando, Florida, United States
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 17 January 2017 via mobile

Not very good service. Bad waiter. Messed up order. No refills without asking. Had to ask for napkins.

Thank Perry S
Level Contributor
82 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 18 November 2016

Very decent place. We've been here twice. Both times it was delicious. Large portions. Steaks, fajitas, burritos, tacos ... Lovely chocolate milkshake. Friendly waiters. Fast service. Compliance with the price / quality. We like. The only thing - to wait for a check for a long time.

Thank Albina Y
Philadelphia, Pennsylvania
Level Contributor
10 reviews
9 restaurant reviews
Reviewed 24 April 2016 via mobile

I was surprised how bad chili's are. I used to went to chili's in my country it is to much batter then this one. The table was dirty. the food delivered to us not as we order. But the waitress was really nice to us. I really hope they get batter. Because I love chili's Restaurants so much.

Thank Khaled_Alfaifi
Norwalk, Connecticut, USA
Level Contributor
104 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
Reviewed 16 April 2016

I'm generally a fan of Chili's. We were traveling with the kids and this particular location had horrendous service. The food was normal but just ridiculous how long the service took. Took 20 minutes to get drink from the bar. It was not very busy either. No manager checking on things. staff walk by our table for 20 minutes while... More 

Thank Matthew S
Level Contributor
40 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 29 March 2016 via mobile

I've been to various Chili's location in Philly and at all locations the service was beyond slow. Slow to the point that I had to cancel an order that for some odd reason took forever. I came on a lunch break from Jury Duty. Ordered a lunch combo, a burger and salad. Ok a salad is very fast to make... More 

Thank MsLove88
Level Contributor
63 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 29 November 2015

Having worked for years at a Chili's while in college and having frequented many since then (i'm a fool for the classic chicken nachos, don't ask), I knew my expectations shouldn't be too high, but this location set a new low - the worst Chili's I've ever been to. Long story short: * ignored by hosts for probably a minute,... More 

Thank Jason D
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 17 November 2015

Food is good. But waiter has no manners and no customer service. Very rude and careless. Ordered chicken tenders, fries and burger. Cant believe waiters are not trained on customer service.

Thank Arun A
Paris, France
Level Contributor
118 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 448 helpful votes
Reviewed 24 October 2015

I have eaten in other restaurants in this chain, and the food is always good. But this particular establishment was really quite dirty. Service was poor, there were messes all around our table and in the entrance, and there was so much noise we could hardly talk. Still, I would go back, since the food is indeed good.

2 Thank SteveSavatte
Wilmington, DE
Level Contributor
232 reviews
197 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
Reviewed 16 October 2015

Met a co-worker here for lunch and was surprised that so few tables were occupied. We were seated quickly and our drink order taken within 2 minutes of being seated. Our drinks arrived quickly and our food order taken. We had the Carribean salad with shrimp and the buffalo chicken sandwich with fries. The salad looked good and my co-worker... More 

Thank SEK65
Level Contributor
180 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
Reviewed 3 October 2015

We went there because a family member who lives in the area wanted to go for the half price appetizers during happy hour between four and six PM. While the food was good, it certainly can't be called health food. The nachos with chicken were an especially good value with lots of chicken and the toppings placed on each of... More 

Thank Wayne M

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Bala Cynwyd, PA

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
Mexican, American, Southwestern, Bar, Pub
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout
Good for
Groups, Child-friendly, Bar Scene, Cheap Eats
Open Hours
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 175 E City Ave, Bala Cynwyd, PA 19004-2448
  • Location: United States  >  Pennsylvania (PA)  >  Bala Cynwyd
  • Phone Number: +1 610-667-4444

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?