I coudn't get a cup of coffee just walking by not having their app, the female seems to think she owns the place
I coudn't get a cup of coffee just walking by not having their app, the female seems to think she owns the place
This used to be a nice DD. In the past few months, they have a crop of employees who are incredibly rude and incompetent. Talking among themselves while customers are waiting, no graciousness and an inability to perform the simplest tasks. Another nice place ruined...,...not by management, but by employees.More
This place has unbelievably bad customer service. This morning, a customer apparently picked up the wrong order by accident, and an employee quite literally screamed at her to berate her in front of the whole place. I didn't get the sense that the customer was...doing anything malicious, and she was absolutely mortified at being yelled at in front of everyone for such a simple mistake. I have no idea where management was or why that behavior was allowed by an employee. I will never return.More
The old Dunkin was part of a gas station and you knew it when you walked in. This new location is far more accessible and attractive.
I was in town for my daughters graduation June 2017. I visited to get a medium coffee with cream and sugar. The service was fast and the bathrooms ere cleaned. As I was walking out someone was moping the floor. The store was in clean...condition and the associates were in uniform. Great Job Phlly Dunkin Donuts on Ridge.More
All was good service was fine.. The service was a little slow but it could have been shift change.. They did say sorry for the wait.
Every time I go here my order s either messed up or they are out of things. Simple things like they are out of Boston cream donuts or sesame bagels for a sandwich. The service is also bad and the setup for the drive through...is too small so the entire parking lot is blocked by the people in line.More
The last few times I was here I was disappointed by the staff and the old donuts that they sold me. Place is not very clean and I always feel like the employees are annoyed by doing their job. Not a very welcoming place and...not somewhere that i would go out of my way to get anything.More
Needed to celebrate two belated birthdays with a three and two year old. They loved the donuts. So did their parents. Fast, clean and in and out service.
They do it well. Good service and coffee is what you expect and receive at this busy location. Keep it up.
I am in this facility at least three times a week. Fast service and also a drive through. Hot coffee and hot breakfast nothing pre made
Very bad experience with the lobby and seating area. Smelled awful like human bodily fluids were on the floor. Broken tiles in floor, dirt all over. Flies buzzing around our faces, we left shortly after sitting down.
Typical Dunkin' donuts. They use to taste fresh made, but ow they are starting to have that commercially processed taste and texture. Best if go way early in the am. Plus I wish they had two types of glazed. One heavy dipped - saturated like...they do and one lite, so as not to induce a sugar coma. :)More
Liked all the fresh Donuts and there Coffee is NOT to strong !!!! Liked there hot bagels too.... Disliked there old style restrooms give it a good rating ....
On a recent business trip the week before Memorial Day. I stopped at this DD for a Bacon, egg & cheese on a bagel. The bacon was burned and I can't even describe the egg other than absolutely disgusting taste. after eating two bites I...threw the rest away. One would think a breakfast sandwich would be relativly consistent from one DD to another since the bacon and egg are pre-cooked and just need heating. Very disappointed.More