We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Vale House Cafe & Tea Room

Vale Park | Magazine Lane, New Brighton CH45 1LZ, England
+44 151 638 2666
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent44%
  • Very good26%
  • Average7%
  • Poor9%
  • Terrible14%
Travellers talk about
“sandwiches” (10 reviews)
“cake” (8 reviews)
“afternoon tea” (15 reviews)
Open Now
10:00 - 17:00All hours
Cafe, British
Vale Park | Magazine Lane, New Brighton CH45 1LZ, England
Write a Review
Reviews (96)
Traveller rating
Traveller type
Time of year

1 - 10 of 96 reviews

Reviewed 3 days ago

Staff not as friendly as they could be.does not cost much to smile.and means a lot to some people.food was fine .i just love the park .nothing will stop us going .but please make people welcome.

Thank bfreeman30
Reviewed 2 weeks ago

Lovely ice cream and good value BUT the service is miserable and not hygienic. Admittedly it was a very hot day and near the end of the day however the girls serving left a lot to be desired as even to look at they looked...More

Thank sparkles9
Reviewed 3 weeks ago

Staff are kids who haven't had any training. Food is awful and not cheap either. Won't be going back!

1  Thank Junestrips
Reviewed 7 May 2017 via mobile

Had to wait for over 20 mins to get A can of coke staff were rude too will not go back there and was not cheap

Thank Sky S
iandavid, General Manager at Vale House Cafe & Tea Room, responded to this reviewResponded 8 May 2017

Yes very sorry for your wait but we are a popular Cafe and we were exceptionally busy over the Weekend and even with 3 front of house staff we still had people queuing.

Reviewed 4 May 2017

We had been told that the Café in Vale Park was a good place to eat ands this was confirmed when we arrived by the Trip Advisor stickers on the window. This was lunchtime and the only thing that was offered was either and All...More

Thank Gordon S
Reviewed 16 April 2017 via mobile

Lovely food and nice place to have lunch with the family made our day that little bit extra special. Would recommend the food as all fresh.

Thank Dava G
Reviewed 12 April 2017

Expensive drinks awful service ,you need to go to barking mad in rodents park to see how to run a cafe ,the only reason it survives is because there's nothing else around . Don't go

Thank francophiles491
Reviewed 6 April 2017 via mobile

Just been for afternoon tea, which was absolutely lovely, food was amazing. Couldn't have had a better customer service than we did, Mark was fantastic!! Thank you so much!☕️🍰

Thank Ellie D
iandavid, Manager at Vale House Cafe & Tea Room, responded to this reviewResponded 7 April 2017

Im glad everything was fine for your visit will pass on your regards to Mark

Reviewed 21 March 2017 via mobile

Great park. Clean, safe play area for small children. The tea room boasted friendly staff and lots of variety. Hot chocolate for mums and ice cream for the kids meant everyone searched for fairies in the fairy garden with a full tum then ran off...More

1  Thank Claire F
Reviewed 18 March 2017 via mobile

Called in today with my grandson, was not disappointed. What a nice welcoming place, the staff were fantastic as was the food, and table service made the visit even more enjoyable. We will return.

Thank Lynda D
Nearby Restaurants
Remember When Wirral
312 reviews
.75 km away
Driftwood Cafe
248 reviews
.74 km away
The Olive Tree Bistro
470 reviews
.68 km away
91 reviews
.69 km away
Nearby Attractions
Vale Park
122 reviews
.21 km away
The Black Pearl New Brighton
217 reviews
.48 km away
The Light Cinema
369 reviews
.99 km away
New Brighton Heritage and Information Centre
26 reviews
.85 km away
Questions & Answers
Get quick answers from Vale House Cafe & Tea Room staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Highchairs Available, Reservations, Waitstaff
Good for
Kids, Child-friendly
Open Hours
10:00 - 17:00
10:00 - 17:00
10:00 - 17:00
10:00 - 17:00
10:00 - 17:00
10:00 - 17:00
10:00 - 17:00
Location and Contact Information
  • Address: Vale Park | Magazine Lane, New Brighton CH45 1LZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Wirral  >  New Brighton
  • Phone Number: +44 151 638 2666
  • E-mail
Cafe serving hot and cold drinks, wonderful icecream in a variety of flavours. Snacks, small selection of daily special main meals and our ever popular breakfasts. Afternoon tea and cream teas are a speciality, with freshly made sandwiches to order, fruit scones with fresh cream and strawberries and home made cakes.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing