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Gordon Ramsay Plane Food Restaurant

Terminal Five Wellington Road | Departure Lounge, Terminal 5, Heathrow Airport, Hounslow TW6 2GA, England
+44 20 8897 4545
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Overview
  • Excellent35%
  • Very good28%
  • Average15%
  • Poor16%
  • Terrible6%
Travellers talk about
“caesar salad” (3 reviews)
“bread” (6 reviews)
Open Now
5:00 AM - 9:30 PMAll hours
CUISINES
European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
LOCATION
Terminal Five Wellington Road | Departure Lounge, Terminal 5, Heathrow Airport, Hounslow TW6 2GA, England
All Details
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Reviews (118)
Traveller rating
Traveller type
Time of year
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1 - 10 of 101 reviews

Reviewed yesterday via mobile

Food is good, but only go if have excess time.(not that often as not only if delays known in advance) Not geared up for prompt airport service. Greeting staff good then downhill. Left before dessert ordered arrived. Was over an hour for express "20 minute"...More

Thank CityBreak1
Reviewed yesterday

After a bad A380 British Airways flight from L.A to London (quality really declined while prices went up in a few years) I had an early dinner at Gordon Ramsay's Plane Food Restaurant. Loved the burrata with black truffle and the tomato soup. Staff was...More

Thank Guybrush79
Reviewed 2 days ago via mobile

Half the menu wasn’t available which you were only told when seated. The (expensive) tuna that was available wasn’t very good, neither were the chips. The only thing that saved the meal was the fantastic staff. .

Thank DrDoubleDutch
Reviewed 2 days ago via mobile

Just eaten here with my wife. We expected to pay a premium as it's got celebrity backing and its airside however we were surprised how average the food was. The prawn skewers were a joke. 4 prawns, overcooked, shell on for £10.50. The triple cooked...More

Thank Badmoneydies
Reviewed 3 days ago via mobile

Had breakfast here before our flight. Doesn't open till 6am. Service was good.staff nice. Bit expensive though. When having breakfast your baked beans come in a little saucepan. . Must have been warmed up in there as burnt a little on bottom. Food could have...More

Thank kebav
Reviewed 3 days ago via mobile

Whilst waiting for our night flight we decided to dine in the restaurant. Decor looked great as did the menu......but beware the small print,because both my wife and I missed it, more later!! Again this was on BA for making us miss our original flights....More

Thank BelfastFoodTravelMan
Reviewed 3 days ago

First time having the opportunity to visit the restaurant and was so excited after hearing all about the sticky toffee pudding from my son who was there exactly a week before, as I claim to be a bit of an expert myself! I had the...More

Thank Alison604
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this reviewResponded yesterday

Dear Guest, Thank you for your honest feedback. I am glad to read that the majority of your experience was enjoyable, especially the service and the Caesar salad with extra chicken! I'm disheartened to read the sticky toffee pudding was not up to its usual...More

Reviewed 3 days ago via mobile

Excellent in every way. Staff are wonderful and menu even more so. Highly recommend especially if you have a long transfer. Even docking stations to recharge devices ⭐️⭐️⭐️More

Thank Nicci R
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this reviewResponded yesterday

Dear Guest, Thank you for your fantastic review and for highly recommending us! I am delighted to read you found our staff to be wonderful and that you enjoyed our menu. We look forward to welcoming you back next time you're at Terminal 5! Kind...More

Reviewed 4 days ago via mobile

I stopped by as soon as I saw The Gordon Ramsay on the big wall as I never eaten in his restaurant before I decided to stop and check it out. I sat down in the bar and this bartender called Enjie served me, he...More

Thank Danjustin1920s
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this reviewResponded 3 days ago

Dear Guest, Thank you for your wonderful review. All our staff take great pride in working for a Gordon Ramsay restaurant and I am thrilled to read you received such a great and knowledgeable experience at Plane Food. We look forward to welcome you to...More

Reviewed 4 days ago via mobile

Went here for a change whilst at Heathrow for transfer. Plus points - greeting very welcoming , servers friendly, cod dish tasty , loved cheese board - bar the goats cheese but that’s my own personal taste. Cheapest bottle of wine was very tasty. Negative...More

Thank Scotlady73
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this reviewResponded 3 days ago

Dear Guest, Thank you for your review. I am glad to read you enjoyed the majority of your food and that you found the service to be friendly and welcoming! I am disappointed to read that the Caesar salad and kids meal didn't meet your...More

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Ask a question
Questions & Answers
SunnyDVW
8 April 2015|
AnswerShow all 7 answers
Response from GRG R | Property representative |
Hi Sunny, Plane Food is accessible if you are airside on Terminal 5. Thank you.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$16 - US$66
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Kids, Child-friendly
Open Hours
Sunday
5:00 AM - 9:30 PM
Monday
5:00 AM - 9:30 PM
Tuesday
5:00 AM - 9:30 PM
Wednesday
5:00 AM - 9:30 PM
Thursday
5:00 AM - 9:30 PM
Friday
5:00 AM - 9:30 PM
Saturday
5:00 AM - 9:30 PM
Location and Contact Information
  • Address: Terminal Five Wellington Road | Departure Lounge, Terminal 5, Heathrow Airport, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8897 4545
  • E-mail
  • This restaurant is at Heathrow Airport (after security)
Description
A new look Plane Food restaurant opened its doors in August. Following on from the major redesign and refurbishment, diners can enjoy a new Asian bar, where chefs prepare dishes in front of guests in an open kitchen. As ever, Plane Food offers travellers a unique dining experience before their onward journey out of London.
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