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Unit M | White River Place, St Austell, England
+44 1726 626880
Today
09:00 - 23:00
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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370 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 367: English reviews
Cornwall, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

Not great my mum had a pizza with avacado on it was horrible but I had a burger which was nice followed by the east coast which was sickly but amazing also amazing shakes even though I'm lactrose intolerant it was worth it

Helpful?
Thank Lucy E
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW via mobile

Always used to be good. However the last coue of visits we have had poor service and had to wait ages for food and drink. Major problem not enough staff. The were nice people. Shame as our bill was wrong and when corrected given more money off to say sorry.

Helpful?
Thank Nicola H
Truro, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 1 week ago via mobile

Visited Friday the 17th March, me and my partner were sat right by the back Door out of the way and forgotten about for some time. we didn't receive our drinks until after our starter. Food was mediocre and had a near enough frozen bit of sweet corn which was then microwaved to the point it was too hot to... More 

Helpful?
Thank nilesy101
Charlestown, United Kingdom
Level Contributor
45 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Visited here on a Sunday night with my daughter. The music is great and the staff are very nice. However some of the food was disappointing. My daughters milkshake was fab. But the Californian pizza was not good. Avocado on pizza really doesn't work. My daughter said the coleslaw was horrible. But the desserts were fabulous and the citrus tart... More 

Helpful?
Thank Karen O
Paignto
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We visited as a group of 4 people on a Friday night. It was not busy with only three other small parties in. The service was slow, starting with waiting for drinks. I had to repeat my drinks order 3 times to the waiter and still it did not come with everyone else's. There was a long wait between starter... More 

Helpful?
Thank Chris M
Limerick
Level Contributor
32 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

We went for a very late dinner, about 21:15. The whole restaurant is styled on the F&B concept, including the food. The service and food was ok, but it was noisy and the location we were seated in had a cold breeze due to the backdoor not closing properly.

Helpful?
Thank Cyberviking
Cornwall, United Kingdom
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We went here for my partners birthday meal as a family of 4. (Daughter who is 6 and son who is 2) good size meals and very filling! They offer a kids or junior size meal and the kids size meals even though it's meant to be smaller it's still a massive plate! The food was tasty and warm too... More 

Helpful?
Thank sarah_cox4
A TripAdvisor Member
5 of 5 bubbles Reviewed 17 February 2017 via mobile

Fantastic service. Our waitress made a great meal into a fantastic meal. Surprise of a birthday cake and sing song too. Food was lovely. Double burger for me and ribs n chicken for birthday lady. Would highly recommend. Thanks

Helpful?
Thank A TripAdvisor Member
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 30 January 2017 via mobile

Decent food. £9.20 for a pint of lager and a bottle of cider is very steep in my opinion! Food served at a good pace

Helpful?
Thank alex270291
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 January 2017 via mobile

Even though we arrived quite late on a Saturday night, we werent rushed at all or made to feel we couldnt have desserts. Staff were friendly and helpful. The food was hot and tasted fresh, if we are in the area again we would return

Helpful?
Thank Jacqui M

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St Austell, Cornwall
 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, American, Pizza, European, Diner, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Special Occasion Dining, Kids
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Unit M | White River Place, St Austell, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell
  • Phone Number: +44 1726 626880

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's and other visitors
1 question
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Newquay, United Kingdom

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Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?