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General Sutter Inn

) #9 of 58 Restaurants in Lititz $$ - $$$ American, ,
14 E Main St, Lititz, PA 17543-1900
+1 717-626-2115
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  • Excellent46%
  • Very good36%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
Closed Now
All hours
American, Bar, Pub
$$ - $$$
14 E Main St, Lititz, PA 17543-1900
All Details
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Reviews (233)
Traveller rating
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11 - 20 of 233 reviews

Reviewed 18 April 2017

Easter dinner prime rib not tender, vegetables mediocre and poorly presented, no substitutions allowed, salad OK included in limited ala carte menu but I was billed separately. Correction made. Ambience good but meal overpriced. My last visit.More

Thank Glenn B
paul p, Manager at General Sutter Inn, responded to this reviewResponded 23 April 2017

Dear Glenn B, We appreciate you taking the time to share with us your experience on Easter. I would firstly like to extend a formal apology regarding your charge on the Salad. It was simply a coding error in our software that was overlooked and...More

Reviewed 13 April 2017 via mobile

We stayed at the Inn and had dinner in the dining room. The room was beautiful and clean. Dinner was awesome. Wife had the chicken & leek pie, I had the bison burger. Both were delicious. Service was excellent.More

Thank D P
paul p, Manager at General Sutter Inn, responded to this reviewResponded 23 April 2017

Dear D P, Thank you for taking the time to share you thoughts with us on TripAdvisor. We appreciate the compliments regarding our culinary offerings, as well as the cleanliness of the dining room and impeccable service. While I am thrilled that you enjoyed all...More

Reviewed 27 March 2017

We ate dinner here one evening while staying in Lititz. This is a high quality restaurant and Inn. I can only speak of the food here, as we didn't stay in the Inn, but I can tell you the food is top quality and you...More

Thank Jack K
paul p, Manager at General Sutter Inn, responded to this reviewResponded 12 April 2017

Dear Jack K, Thank you dearly for taking some time out of your life to share with others your thoughts about the General Sutter Dining Room. We are glad that you enjoyed not only all of the offerings presented to you, but also the manner...More

Reviewed 24 March 2017 via mobile

A bright star in Litiz, made even brighter by Kelly and manager, Christian. When it came to customer service they shine. The food was excellent. ..the salad and Scottish eggs were out of sight. I highly recommend this establishment.More

Thank almNewHope_PA
paul p, Manager at General Sutter Inn, responded to this reviewResponded 31 March 2017

Dear almNewHope_PA, I cannot express to you how much of a pleasure it was talking to both of you. I wish there was a place to write a review about you guys! We were happy to take care of that Tikka Masala for you. Again,...More

Reviewed 19 March 2017 via mobile

We love this place. Great atmosephere,great food. I never visit Lancaster County without going to General Sutters. -PittsburghMore

Thank Judith M
paul p, Manager at General Sutter Inn, responded to this reviewResponded 22 March 2017

Dear Judith M, We would like to thank you for taking the time to share your thought on TripAdvisor! We appreciate y'ins stop in every time you visit Dutch Country! We hope to continue to impress and provide memorable experiences each time you return! ~Best...More

Reviewed 20 February 2017

My roast beef was tender and juicy and the Yorkshire pudding and roasted vegetables were perfect sides. Though I had never had Yorkshire pudding before, I decided that I am a fan! The entrees were not expensive, though the food was delicious, presented beautifully and...More

Thank LisaJane222
paul p, Manager at General Sutter Inn, responded to this reviewResponded 28 February 2017

Dear LisaJane222, Thank you so much for the simply stunning review you have provided here on TripAdvisor! I am so happy that you enjoyed the indulgence that is the Sunday English Roast. I'm even more happy that we were able to accommodate you on such...More

Reviewed 13 February 2017

The dining room at the General Sutter is classic and charming. The service was excellent and the menu selections will satisfy any desires. There is a nice selection of beverages (beer & wine) to compliment your dinner. It has an outdoor seating in the summer...More

Thank Jim M
paul p, Manager at General Sutter Inn, responded to this reviewResponded 28 February 2017

Dear Jim M, We are absolutely overjoyed at the review you have provided here for us on TripAdvisor! To share with us your memorable experience is one thing, but what I gather from your review is that we always provide an air of sophistication that...More

Reviewed 9 February 2017

It was a week day lunch between stops in Lititz. We stopped ate on the patio. Everything was nice, not over the top but comfortable and relaxing. A great place for lunch between the stops in Lititz. We had lunch, club sandwich and a burger....More

Thank tompa49
paul p, Manager at General Sutter Inn, responded to this reviewResponded 21 February 2017

Dear tompa49, Thanks for taking the time to share your thoughts on TripAdvisor! We always appreciate the validation for all the hard work our staff puts into making each visit memorable for every guest. We're glad that you enjoyed everything and hope you return again...More

Reviewed 3 February 2017

We visited General Sutter Inn on New Year's Eve with another couple. We were impressed with the lovely dining room, the tasty food and our waitress was certainly not an amateur. We highly recommend this restaurant for that special dining experience. Oh - we LOVED...More

1  Thank DaveLin327
paul p, Manager at General Sutter Inn, responded to this reviewResponded 21 February 2017

Dear DaveLin327, Thank you for dining with us, especially on one of our busier nights. We are so happy to hear feedback from our guests, especially ones that are just looking to tell us that we're doing something right. We appreciate you taking the time...More

Reviewed 29 January 2017

I was with a party of eight and we had early evening reservations. Arrived at the appointed time and we were seated promptly. At the time only a few tables had patrons. Our server (Erin) was friendly and knowledgeable about all the menu options. The...More

Thank mlmcmullen
paul p, Manager at General Sutter Inn, responded to this reviewResponded 21 February 2017

Dear mlmcmullen, Thank you for sharing your thoughts on TripAdvisor. While we are glad to hear that you all found your food selections more than palatable, I apologize for the perception of service you received. I thank you for drawing our attention to areas where...More

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Ask a question
Questions & Answers
3 March 2017|
Response from Mosslady53 | Reviewed this property |
Very simply tomatoes, cheese, onion, and seasoning in a pie crust. One of those dishes where everyone has a slight variation in the recipe.
28 December 2016|
AnswerShow all 5 answers
Response from Bobbi L | Reviewed this property |
I was just at the Pub attached to the Sutter, Monday, December 26, 2016, holiday week, parked about 1 1/2 block away. Hopefully the weather will be good for you.
2 December 2016|
AnswerShow all 3 answers
Response from saramay | Reviewed this property |
We parked on the Main Street about 1 1/2 blocks down. Wasn't bad as warmer weather. Negative is that we had to be back at our car in 2 hours
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Restaurant Details

Rating summary
  • Food
  • Value
American, Bar, Pub
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Serves Alcohol, Full Bar, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout
Good for
Business meetings, Kids, Child-friendly, Special Occasion Dining, Bar Scene, Romantic, Groups
Open Hours
11:00 - 20:00
11:00 - 14:30
11:00 - 14:30
17:00 - 21:00
11:00 - 14:30
17:00 - 21:00
11:00 - 14:30
17:00 - 21:00
11:00 - 14:30
17:00 - 21:30
11:00 - 21:30
Location and Contact Information
  • Address: 14 E Main St, Lititz, PA 17543-1900
  • Location: United States  >  Pennsylvania (PA)  >  Lancaster County  >  Lititz
  • Phone Number: +1 717-626-2115
  • E-mail
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