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General Sutter Inn

Certificate of Excellence
$$ - $$$
American, Bar, Pub
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14 E Main St, Lititz, PA 17543-1900
+1 717-626-2115
Website
Today
11:00 - 14:30
17:00 - 21:00
Closed now
See all hours
Hours:
Sun 11:00 - 20:00
Mon - Fri 11:00 - 14:30
Tue - Thu 17:00 - 21:00
Fri 17:00 - 21:30
Sat 11:00 - 21:30
More Info
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221 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Maryland
Level Contributor
33 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 27 June 2016

Lititz is a beautiful little town and the General Sutter Inn is the centerpiece of this wonderful area. Excellent food in an attractive dining room. A lovely outside garden area is also available during warmer weather. Lodging is also available in this historic tavern.

Helpful?
Thank surferboyMaryland
paul p, Manager at General Sutter Inn, responded to this review

Dear surferboyMarlyand, Thank you for your wonderful review on Tripadvisor. We are happy to hear you enjoy our food, atmosphere, and hospitality. Please visit us soon! Sincerely, Brittany Larzelere Front Desk Manager General Sutter Inn/Bulls Head Public House More 

Hudson, New York
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 21 June 2016

Stop in fora relaxing drink or cup of tea. You won't be disappointed. Sit in the parlor corthe full experience.

Helpful?
Thank tmulligan2
paul p, Manager at General Sutter Inn, responded to this review

Dear tmulligan2, Thank you for reviewing the General Sutter Inn on Tripadvisor. We appreciate your kind words! Please come back and see us again soon. Sincerely, Brittany Larzelere Front desk manager General Sutter Inn More 

1 review
1 of 5 bubbles Reviewed 19 June 2016

We made reservations for 7:00 p.m for June 18th. It was to be a farewell dinner for one of us. We arrived on time but had to track down someone to seat us. The place was total chaos...to make a long story short, after 90 minutes of waiting for our food, we left. Yes 90 minutes and no food!!! It... More 

Helpful?
Thank Don C
Level Contributor
32 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 June 2016

A very rainy night can really start your dinner off on the wrong foot, especially when the parking at this place is so difficult! The folks at General Sutter warmed us all up! The friendly and warm atmosphere and the quiet and historic dining area was enough to offer the right amount of comfort. Plus, the food was delicious! I... More 

Helpful?
Thank Michael O
paul p, Manager at General Sutter Inn, responded to this review

Dear Michael O, Thank you for taking time to share your experience at the General Sutter on TripAdvisor. We appreciate your kind words on the staff, atmosphere, and food. We hope to see you back soon! Sincerely, Brittany Larzelere Front Desk Manager General Sutter Inn/Bulls Head Public House More 

Tempe, Arizona
Level Contributor
48 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 16 June 2016

Visited with friends and ate on the patio. Service was friendly and reasonably fast. Food was excellent and freshly prepared. The mushroom soup was extremely tasty, fish & chips were done just right, Korean bbq looked good ... Just a nice dining experience in a quaint setting.

Helpful?
1 Thank bj8658
paul p, Manager at General Sutter Inn, responded to this review

Dear bj8658, Thank you for your wonderful comments about the food and service. We are glad to hear you had an enjoyable meal on the patio and we hope to see you back soon. Sincerely, Brittany Larzelere Front Desk Manager General Sutter Inn/Bulls Head Public House More 

Fort Myers, Florida
Level Contributor
86 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 2 June 2016

Parking is a problem in town but worth the effort. This really is a unique restaurant. Dining room done nice. Food was very good with a wide variety of choices, service was excellent. To appreciate this restaurant and it's charm dwell into the history of General Sutter. As strange a it may seem, men should check the men's room. The... More 

Helpful?
Thank SeniorRW
paul p, Manager at General Sutter Inn, responded to this review

Dear SeniorRW, Thank you for your wonderful comments regarding the atmosphere, food, and service here at the General Sutter Inn. We are glad you enjoyed your experience with us and look forward to seeing you back. Sincerely, Brittany Larzelere Front Desk Manager General Sutter Inn/Bulls Head Public House More 

Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 22 May 2016

My wife and I made reservations for dinner on May 17 for Saturday night May 21 and specifically requested a table in the Dining Room, not the Pub. We arrived about 5 minutes early and waited about 10 minutes to be seated, but not in the Dining Room, but next to the upstairs bar. The noise level was so high... More 

Helpful?
1 Thank Robert L
paul p, Manager at General Sutter Inn, responded to this review

Dear Robert L, Thank you for taking time to review the General Sutter on tripadvisor. I would like to apologize for your less than perfect experience Saturday night. I will be passing those comments along to the chef. I would like the opportunity to discuss your experience in more detail. Please call 717-626-2115 and ask for Brittany. We hope you... More 

Philadelphia, Pennsylvania
Level Contributor
38 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 11 May 2016

So ,yes Tuesday evening Entered via the Pub site walked around found the front desk and asked the Young receptionist where should I eat. She explained well the Pub site or the dining room. Walked in the dining room where there was one table occupied and around the corner found this little bar. Reminded me of an old style Hotel... More 

Helpful?
1 Thank Denhaag62
paul p, Manager at General Sutter Inn, responded to this review

Dear Denhaag62, Thank you for your wonderful review on TripAdvisor. We are very happy to hear you had an enjoyable evening with us. I will be sure to share your recommendations with the management team and we hope to see you back soon. Sincerely, Brittany Larzelere Front Desk Manager General Sutter Inn / Bulls Head Public House More 

Lancaster, Pennsylvania
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 8 May 2016

I was invited to join my wife and in laws by my step daughter and son in law to what I believed would a gastronomical experience at the inn for the widely promoted mothers day buffet. What an unbelievably disappointing event. From a completely unsatisfactory salad selection to an empty soup kettle only began my chagrin. The chicken piccata was... More 

Helpful?
1 Thank Rayvyingmad1
paul p, Manager at General Sutter Inn, responded to this review

paul p, Manager at General Sutter Inn, responded to this review, May 10, 2016 On behalf of the staff at the General Sutter Inn I would like to apologize for your less than perfect experience during our Mother's Day Buffet. We strive for the highest level of quality in both our food and service and clearly we fell short. I... More 

New York City, New York
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 April 2016

We loved the atmosphere. The food was very good as was the service. There's a choice of the downstairs pub or more formal dining room and both were enticing.

Helpful?
Thank zoe0214
paul p, Manager at General Sutter Inn, responded to this review

Dear zoe0214, Thank you for your wonderful comments regarding the food and service here with us at the General Sutter Inn. We are glad you enjoyed the atmosphere and look forward to seeing you back. Sincerely, Brant Dunlap Assistant General Manager General Sutter Inn Bulls Head Public House More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Bar, Pub
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Serves Alcohol, Full Bar, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout
Good for
Groups, Romantic, Special Occasion Dining, Business meetings, Bar Scene, Child-friendly
Open Hours
Sunday
11:00 - 20:00
Monday
11:00 - 14:30
Tuesday
11:00 - 14:30
17:00 - 21:00
Wednesday
11:00 - 14:30
17:00 - 21:00
Thursday
11:00 - 14:30
17:00 - 21:00
Friday
11:00 - 14:30
17:00 - 21:30
Saturday
11:00 - 21:30
Location and Contact Information
  • Address: 14 E Main St, Lititz, PA 17543-1900
  • Location: United States  >  Pennsylvania (PA)  >  Lancaster County  >  Lititz
  • Phone Number: +1 717-626-2115

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of General Sutter Inn and other visitors
4 questions
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3 months ago
Mechanicsburg, Pennsylvania
26 days ago
York, Pennsylvania
3 months ago

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Questions? Get answers from General Sutter Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?