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The Milk Shake Factory

1705 E Carson St, Pittsburgh, PA 15203-1772
+1 412-488-1808
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  • Excellent60%
  • Very good28%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“ice cream” (14 reviews)
“sundae” (6 reviews)
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1705 E Carson St, Pittsburgh, PA 15203-1772
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Reviews (87)
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1 - 10 of 83 reviews

Reviewed 3 days ago

I got a chocolate shake and my son got a salted caramel. It would be better if they offered multiple sizes. I've had better shakes are regular restaurants.

Thank Klutaz
Reviewed 3 weeks ago

You'll have to wait a bit as the lines can get long, but it's worth the wait. These are really decadent and delicious milkshakes. I had the cookie dough and would definitely recommend it.

Thank kmarr085
TheMilkShakeFactory, Manager at The Milk Shake Factory, responded to this reviewResponded 2 weeks ago

We're so glad that you enjoyed your milkshake and we hope to see you again soon! If you liked the Cookie Dough milkshake, you might also like the Cookie Dough Fudge. Try it next time—it's a team favorite!

Reviewed 14 July 2017 via mobile

We went on a rainy night when we were in town visiting and there wasn't anything else to do. My husband and I each had the fried ice cream milkshake, absolutely divine!!! My 2 sons had the strawberry and it was delicious and our daughter...More

Thank Tia P
TheMilkShakeFactory, Manager at The Milk Shake Factory, responded to this reviewResponded 2 weeks ago

Thanks so much for the awesome review! The Fried Ice Cream milkshake is one of our bestsellers—great choice! Believe it or not, we're almost as famous in the neighborhood for our red ceiling as we our for our milkshakes. Hope to see you again!

Reviewed 28 June 2017

Not sure if it was the timing, but I almost bought two. I had the Fried Ice Cream milkshake and I bet it was finished in less than 5 minutes. I'm not much of a fan for sweets, but this was amazing. I'll go back...More

Thank Donnertal
TheMilkShakeFactory, Manager at The Milk Shake Factory, responded to this reviewResponded 11 July 2017

The Fried Ice Cream Milkshake is a team favorite! Thanks so much for visiting and for taking the time to leave us such a nice review. Hope to see you again sometime!

Reviewed 20 June 2017 via mobile

We've been to both Pittsburgh locations one in Downtown and the other in the Southside. The candy and milkshakes are great and so is the atmosphere. The only complaint is they should use proper milkshake glasses instead of plastic cups!

Thank fredraymond522
Reviewed 23 April 2017 via mobile

Stopped in here after lunch and had to debate what to get. Ended up making 2 trips here, had the brownie fudge milkshake and then came back for the peanut butter toffee shake. Terrific place, I need to do a lot if walking to burn...More

Thank Masterbeavis
TheMilkShakeFactory, Manager at The Milk Shake Factory, responded to this reviewResponded 11 July 2017

We're so glad that you enjoyed your milkshakes! Visit us again sometime :)

Reviewed 22 April 2017

Hubby and I stopped for shakes and were not disappointed. A perfect substitute for dessert. He enjoyed a chocolate peanut butter shake and I selected the chocolate mint shake. Made to order, they were fresh, thick and delicious.

Thank Cindy K
Reviewed 19 April 2017

This is the best place to get a milkshake. They are thick shakes. Highly recommend the red velvet milkshake. The chocolates they sell there are awesome as well

Thank Apes44
Reviewed 6 April 2017

Nice place to go for dessert or a sugar fix. Loved the choices and the candy bar. I want one in my town!

Thank Dana L
Reviewed 30 March 2017 via mobile

I had the Bananas Foster Milkshake, it was beautiful and yummy! They are located on Fifth ave. Nice clean place, old fashioned ice cream bar, homemade chocolates, and yummy ice cream! Would definitely go back!

Thank Pollyanna M
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Questions & Answers
24 July 2015|
Response from GoBoilers96 | Reviewed this property |
I had toffee coffe, my son had chocolate Oreo. Special was Cookie Monster; cookie dough, vanilla ice cream, sprinkles, chocolate chip cookies on top. My best guess is there are 50 different favors listed but you could mix... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
After-hours, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Good for
Kids, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 1705 E Carson St, Pittsburgh, PA 15203-1772
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh
  • Phone Number: +1 412-488-1808
  • E-mail
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